Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. For more information on Aramark’s response during the COVID-19 pandemic, click here.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 23, 2020

With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” “Tastewise has been incredibly valuable in helping us to uncover white spaces in the food and beverage industry. BIBO Beverage Debuts.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Since the week ending June 28 the industry’s recovery remains stagnant. Read more in the latest Restaurant Guest SatisfactionSnapshot. COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 17, 2022

Batching for Speed and Service : Top bartenders continue to innovate around batching their cocktails, including both partial (batching only non-perishable items) and full batching, driven by the need for speed and to improve quality and consistency in cocktail preparation, which allows for more time to connect with guests.

Guest Recovery 474

Guest Recovery Consumer Goods Hotels Travel 474

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Goliath Consulting

JUNE 15, 2020

The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery. “Slimming things down a bit and having alternative solutions will help [brands] survive. 2) [link]. (3)

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

JULY 14, 2020

With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. QSR Automations CEO Lee Leet said, “As the restaurant industry continues recovery efforts from the pandemic, we’re going to see more and more social distancing measures required. ” Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. Customer loyalty and rewards mean everything in this new information-driven age. Mobile Apps and Data.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

NOVEMBER 5, 2019

Informing stakeholders of the food waste reduction recognition programs currently available at each respective agency. Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery.

Waste 253

Waste Food Leadership Customer Service 253

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Your Cost of Goods Sold (CoGS) is the total cost of your food and beverage ingredients over a specific period of time. Tracking your cash flow allows you to create a cash flow forecast. Review CoGS and P&L daily.

2021 136

2021 Cash Management Management Management 136

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. We are looking at narrowing our menu and beverage offerings and shallowing inventory, thus creating a cause-and-effect on the entire foodservice operation.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Restaurant365

APRIL 16, 2021

Being able to make small, immediate changes to food and labor allows managers to head off costly, long-term problems, and it also informs better ordering and scheduling to help control your prime costs. New specials or promos can be an exciting way to welcome guests back to your restaurant. Crush Your Food Costs.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Restaurant365

JUNE 24, 2020

Menu engineering helps you make informed, data-driven decisions about popularity versus profitability. Cost of Goods Sold (CoGS) is the combined costs of food and beverage ingredients that were sold at your restaurant over a certain period of time. With a menu item analysis, you can. Don’t forget the alcohol.

Point of Sale 78

Point of Sale POS Employee Relations Inventory 78

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals.

Franchising 508

Franchising Franchise 2020 2021 508

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. . "Quality, " Top Recovery Trends.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Applications are being accepted through December 31, 2020.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

APRIL 7, 2020

“I was proud to directly employ a team of 30 people at Beast, and kept several others in business including local farms, wineries, and beverage distributors. " Restaurants interested in learning more about how to feature gift card, take-out or delivery capabilities can visit [link] for more information. . "If

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. “We have had great success with this new tool, and we know that our guests appreciate it as well. . "In BYOM is mobile-responsive and easily updated.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Tripadvisor’s Travel Safe tool can help you find, filter, and validate relevant health and safety information about hotels and restaurants. Restaurant Guests and COVID.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Restaurant365

MAY 7, 2020

Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated. Predetermine traffic paths to/from restrooms to limit proximity for guests and staff. Do not refill beverages at the table or from common containers (e.g., Ensuring Customer Safety.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 246

Hospitality Food Safety Front of House Guest Recovery 246

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 333

2021 Point of Sale Guest Recovery Travel 333

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Recovery Roadmap. Southern Glazer’s Wine & Spirit s is offering a Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. PPP Goes Flexible.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

MAY 5, 2020

Each business owner has an opportunity to share updates on their hours, what they’re doing personally in response to COVID, where people can find additional information, etc. ” America's Recovery Fund. Yelp Personalized Banner.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

JULY 1, 2021

The pandemic allowed more restaurants across the country to deliver alcoholic beverages, and that trend continued into 2021. ‘ For more information, click here. These establishments offer a wider variety of beverages (82 to 78) and superior beverage quality (84 to 81). Los Angeles, CA. New York City, NY.

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. To learn how you can make changes like these to drive restaurant sales, consider using a guest intelligence tool that will help you eliminate guesswork.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fine Dining 98