ChowNow

FEBRUARY 28, 2025

Whether its takeout, delivery, or even in-house orders via QR codes, customers want a seamless and convenient way to order online. When customers order through a third-party app, you dont get access to their contact information, making it harder to bring them back. billion in revenue. It meets customer expectations.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

ChowNow

FEBRUARY 13, 2025

For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. A Modern POS System Powers Transactions and Data-Driven Decisions Every restaurant needs a POSperiod. We then recommend the best companies in each sector so you find the right solutions for your business.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Lavu

JULY 4, 2025

A modern Restaurant POS System does far more than just process payments—it powers the entire dining experience. From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Wondering what is a POS system for a restaurant?

POS 78

POS 2025 Front of House Back of House 78

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. What is Restaurant Operations Management? Great restaurant operations dont happen by accident.

Operations 195

Operations Management Management Front of House 195

ChowNow

MARCH 13, 2025

Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Most platforms require restaurant staff to log into a separate device, respond to orders in real time, and manually transfer details into the POS system.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

APRIL 26, 2022

We'll look at what artificial intelligence is and how it's being used in three different areas of the restaurant industry: back of the house, front of the house, and marketing. Let's start with the back of the house.

Front of House 493

Front of House Back of House Customer Experience Food Order 493

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. With the right platform, the cloud integrates back-end and front-end systems, giving you visibility to all your data, whether from physical or digital channels, in one place.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

DECEMBER 10, 2021

A quick look at your POS data will identify the top three selling items on your menu. If you pull a joker, the meal is on the house. When your customers are looking for somewhere to eat, they type what they want into Google to get the information they need. Promoting your restaurant should start with promoting the food itself.

Marketing 567

Marketing SEO Front of House Website Management 567

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Lavu

JULY 3, 2025

SaaS POS systems offer a flexible, cloud-based solution that helps restaurants streamline operations, reduce costs, and scale with ease. In this post, we’ll explore why SaaS POS is not just a trend but the future of restaurant management. Often the technician would have to visit your premises for the repairs to be done.

POS 78

POS Point of Sale Management Management 78

Modern Restaurant Management

SEPTEMBER 30, 2024

The digitization of the store, from a kiosk to the menu boards to the POS at the counter, continues to provide data about dining experience. The digitization of the store, from a kiosk to the menu boards to the POS at the counter, continues to provide data about dining experience. For fast casual and QSRs, is your menu up to date?

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

JULY 8, 2020

When point of sale (POS) systems were introduced, restaurants learned they could provide better service to guests and improve business decisions and management. One year ago we walked into a Cambridge, Massachusetts restaurant for the first day of field research. Our palms were sweaty from the excitement and anxiety.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software.

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

ChowNow

APRIL 11, 2025

Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job? That means fewer errors, faster service, and no more wasted steps running back and forth to a POS terminal. Lets break down what to look for in a restaurant tablet.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. Easing Customer and Employee Friction.

Mobile Ordering 492

Mobile Ordering Online Ordering Front of House Customer Experience 492

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. This map links to state-by-state information, tools and updates covering state laws, regulations regarding closures as well as, eventually, re-openings. . “It is unbelievable how quickly things can change.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

ChowNow

MARCH 21, 2025

On the other hand, when you know exactly who your ideal customers are, you can craft an experience that resonates with customers on a deeper, emotional level, creating a connection that will keep them coming back for years. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

MAY 27, 2024

She previously spent three years as an executive recruiter for restaurants, and her recruitment experience varies from fast food chains to fine dining, and for roles ranging front of house, back of house and management. Applicants only need to insert the bare minimum amount of information to enter the candidate pool.

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

JUNE 2, 2021

If done right, a huge amount of relevant data can be collected that explains why the guest has spent as much, tipped as much, or if they have the intention to come back. We can now gather operational data in terms of what is sold–like we would with POS transactions–but also experiential data in terms of why they are sold.

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Table of Contents.

POS 370

POS Audits Loyalty Program Information 370

ChowNow

FEBRUARY 21, 2025

The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Lavu

APRIL 25, 2025

POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS 78

POS 2025 Loyalty Program Online Ordering 78

7 Shifts

AUGUST 21, 2024

Keeping your office door open is the fastest way to get information about what’s going on at your restaurant. When your team doesn’t have to think about how to communicate, they can more easily share and receive information. A simple way to make yourself more accessible to employees is to have an open door policy.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

OCTOBER 7, 2020

True cloud-based accounting software can also be integrated with POS, inventory and other back office platforms to provide real-time access to data your current in-house accounting process might be missing, such as margin per shift by day or marketing/pricing support for specials or combo packages, for example. Affordability.

Back of House 395

Back of House Inventory Consumer Goods Technology 395

Lavu

JUNE 30, 2025

A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. In this post, we’ll explore how a restaurant POS system works and the specific ways it transforms daily operations for long-term success.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Focus POS

MARCH 2, 2023

Are you working with a flexible POS solution ? Your restaurant should not have to change the way you operate to accommodate your POS software. Not just your front-of-house process, but a good POS software solution will also help your kitchen run more smoothly as well.

POS 78

POS Dietary Restrictions Front of House Back of House 78

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. On-Demand Delivery for Square Online Store. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

ChowNow

MARCH 27, 2025

This allows you to avoid paying the 25-30% third-party commission fees and keep more revenue in-house. Understanding the Key Factors in Menu Pricing Before you develop your menu pricing strategies, its important to ground your decisions in the numbers. If thats not enough to cover the bills, your menu pricing may need an adjustment.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Lavu

MAY 2, 2025

Effective communication between front-of-house and kitchen staff is essential for smooth restaurant operations. POS systems improve kitchen staff communication by streamlining order processing and enhancing real-time information sharing. Read on to learn how to implement and optimize a POS system for your kitchen.

Communication 78

Communication POS Front of House FOH 78

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. Your website is no longer the go-to place for information on a business. Mark Hoefer, General Manager, Le Bilboquet Atlanta. “Will this look good on Instagram?”

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516