7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. You are sitting in your favorite restaurant and have placed an order on a tablet at your table.

Front of House 191

Front of House Mobile Ordering Loyalty Program Back of House 191

7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. Back-of-House and Front-of-House. What about managers? Track and manage employee workload. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. The application supports the function of ordering with a car plate number as well that opens more opportunities for food services in the fast-food industry.

Mobile Ordering 187

Mobile Ordering Cash Management Online Ordering Front of House 187

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. What about mandatory service charges? But one can't deny that tips make up a majority of restaurant workers' take-home pay. But when you get it right, tip pooling ensures fair compensation for everyone involved.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. The restaurant industry welcomes new staff at unprecedented rates.

FOH 307

FOH BOH Food Safety Customer Service 307

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. were experiencing a labor shortage. million jobs – or 12% – short of pre-pandemic levels.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

APRIL 7, 2023

This is especially true in the food service industry. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

Cash Management 98

Cash Management Equipment Front of House Small Business 98

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Congrats! ?? And good luck. It’s going to be the ride of your life. Dawn Tyndall, Clean Juice.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

EATER

APRIL 10, 2024

Wonder controls the entire experience, from recipe to fulfillment, and the company has spent $60 million so far on intellectual property — recipes and restaurant concepts — from its partner chefs. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Delivery 139

Delivery Cash Management Point of Sale Back of House 139

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) The Best Restaurant Inventory Management Software. Choose The Right Inventory Management System. avocados in the stock room.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. This approach incentivizes servers to create a stellar experience for every party, as they directly benefit from any higher tips.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

JUNE 9, 2020

The dining experience of yesterday, however, with packed houses and quickly rotating tables is looking like less and less of a possibility moving forward. It can empower more personalized diner experiences, transform some of the least pleasurable elements of eating out (like paying the check), and help increase patron loyalty.

Fast Casual 117

Fast Casual Cash Management Customer Experience Back of House 117

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 202

Online Ordering Back of House Customer Service Small Business 202

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. With widespread concerns of a pandemic rebound, customers will now be more cautious of eating out in crowded places after the COVID-19 outbreak.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What are the trends that will continue and what will go back to the way it was? Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What are the trends that will continue and what will go back to the way it was? Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Open for Business

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Customer experience is another factor, and your interior should resonate with the brand’s personality. Are you targeting families, young professionals, or a little bit of everything? Efficiency is key.

License 78

License Email Marketing Front of House Seasonal Menu 78

Mad Mobile

JUNE 7, 2024

Running a successful bar requires owners, managers, and employees to juggle multiple tasks at any given time. While your establishment’s day-to-day operations might already fill your plate, it’s still essential to encourage customer engagement, foster relationships with your guests, and craft the ultimate experience for your visitors.

POS 40

POS Bar Loyalty Program Point of Sale 40

MadMobile

JUNE 8, 2023

How will you manage your menu? How will you manage your menu? What kind of reports do you need to manage your restaurant? Making sure it’s easy to take orders and payments on the go will be extremely helpful to both your staff and customers.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. Things could sour quickly, and the customers often left frustrated and hungry. Shutterstock. But what does it mean for workers?

Mobile Ordering 123

Mobile Ordering Customer Service Food Order Online Ordering 123

Deliverect

JULY 24, 2020

Is it limited to taking payments and orders, or does it also provide inventory management, a reservations system, kitchen and shift management tools? It’s becoming increasingly important to have a system in place to handle delivery orders and manage the driver or customer pick-up process. POS (point of sale) systems.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. A point-of-sale system is an electronic method of processing payments and housing sales data. Customer database: Track orders and trends for improved sales and customer service.

Point of Sale 98

Point of Sale Mobile Ordering Cash Management POS 98

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . However, we are living in exciting times with new opportunities emerging out of utter chaos.

2022 98

2022 Front of House Cash Management Online Ordering 98

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Focus on the customer experience. First, start by examining the entire customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Modern Restaurant Management

JUNE 19, 2020

Data shows that a large part of the consumer experience has extended beyond the four walls. Ultimately, the goal of these websites is to drive customers to the restaurant; they aren’t capturing much actionable information. putting cravable food on top of customers minds just before they start their lunch search.

Website Management 163

Website Management Loyalty Program Front of House Point of Sale 163

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Cheetah

APRIL 13, 2021

Just five years after Cheetah was founded, we’ve managed to process over 350,000 orders, supply over 1,000,000 products, and service over 3,000 restaurants. Operating from San Francisco and the Greater Bay Area, we now service more than 10% of independent restaurants in the region. We’ve come a long way since 2015.

Operations 78

Operations Food Truck Food Supply Small Business 78

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this. This doesn’t just mean accepting debit or credit cards.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). This is now the new norm, and we know that some of these changes are here to stay. of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Touch Bistro

SEPTEMBER 10, 2021

Great service is essential to running a successful restaurant, which is why you need to become a pro at restaurant staffing and learn how to craft a solid server job description. Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. What is a Restaurant Server? Job Description.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Mixed take-out bag.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Restaurant Point of Sale Software. Friendly UI and UX.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113