Modern Restaurant Management

AUGUST 28, 2024

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. What does the Chipotle situation say about the power of social media to keep brands in check?

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Improve Team Communication. Entry/Exit.

FOH 507

FOH BOH Employee Relations Food Safety 507

Modern Restaurant Management

AUGUST 12, 2024

For example, AI can audit monthly credit card statements in seconds – a job that can take restaurant owners between three and 21 days depending on the size of the business. Because this task is such a time sink, many restaurants conduct quarterly statement audits, leaving money-saving opportunities unidentified for months on end.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

NOVEMBER 25, 2020

As restaurants have been gradually permitted to reopen, they have new regulations to follow, including restricted onsite capacity, strict cleaning and disinfecting protocols, social distancing rules, and mandatory use of personal protective equipment (PPE). Communicate with Customers and Employees.

Food Safety 553

Food Safety Social Media Food Order Audits 553

Modern Restaurant Management

MARCH 31, 2020

Social media marketing for restaurants does not typically rely on detailed, sensitive customer data. Is the vendor’s security audited by a third-party company? The first is to ensure that all of your internal communications are encrypted using a high-quality VPN. Does the vendor need to install hardware?

Website Management 509

Website Management Retail Small Business Online Ordering 509

7 Shifts

JUNE 3, 2022

Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. This can be as large as supporting a social mission or as small as a commitment to creating a great place to work. Communication is lacking. Schedules aren't flexible.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen.

2020 450

2020 Travel Food Safety Consumer Goods 450

Culinary Cues

DECEMBER 30, 2019

Many, many small restaurants fall victim to failure to pay sales tax, Department of Labor audits on payroll, or overdrawn accounts due to poor money management. [] NOT PAYING ATTENTION TO THE COMPETITION. You get the picture. [] FAILURE TO COMMUNICATION USING TODAY’S MEDIUMS. No restaurant is an island.

Cash Management 363

Cash Management Point of Sale Leadership Website Management 363

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. Whether it is on social channels, more traditional media or with creative promotions brands have realized that FUN can be SERIOUS business.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 2, 2020

Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. The consequences of social distancing, and of millions of Americans staying indoors, have been far-reaching. This includes great tips about how to use social media to advertise. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 19, 2020

As the NBA’s first partner in the on-demand delivery platform category, DoorDash is launching its #PlayItForward Challenge, a new social media campaign designed to unite communities and encourage fans to support Black-owned restaurants. Communication platform. Seated Acquires VenueBook. OhWaiter Debuts.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

MAY 31, 2024

Best restaurant marketing tools, software, and platforms for your business We rounded up and categorized various restaurant marketing tools by type, including email marketing, SEO, SMS, and social media tools. This SEO tool helps you audit and optimize your website, analyze your competitors, and track your search engine ranking.

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

MARCH 11, 2020

. “Businesses need help navigating the digital shift in commerce, whether that’s utilizing new payment methods, leveraging actionable data or taking advantage of new mediums to communicate with their customers,” stated Zach Hyman, Co-Founder of SpotOn. Its global culture promotes an engaged, social atmosphere.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. If you are looking to address your restaurant hiring challenges , consider starting with an audit of your online presence. Cultivating an intentional online presence can help you positively communicate your restaurant culture.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Modern Restaurant Management

JUNE 24, 2024

Examples include freelance chefs hired for special events, graphic designers creating promotional materials, or social media consultants managing online presence. Additionally, during the NYSDOL’s audit and investigation, the agency discovers the misclassified employees who were not paid appropriate minimum wage and overtime.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Unclear communication leads to frustration and a less-than-stellar work experience. The Play: Do a culture audit and examine your core values. Check your culture.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

SpotOn

AUGUST 12, 2024

You’ll also find out how to integrate social media accounts into your business profile, upload the best images, respond to reviews and comments most effectively, and find relevant keywords. In this guide, you’ll learn how your business can connect and supercharge your business profile pages on Google, Yelp, and Facebook.

SEO 98

SEO Social Media Website Management Customer Service 98

Restaurant365

AUGUST 19, 2020

In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems. varying wage and tip income regulations.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

EATER

JUNE 2, 2023

The Media Awards will take place at a separate event on Saturday, June 3. The TL;DR is that there’s drama because the Foundation created a process to “vet” nominees accused of bad behavior, in place since 2022 following a massive audit, but the process is (unsurprisingly) flawed and plenty of people are pissed about it.

2023 246

2023 Audits Social Media 2015 246

Chowly

FEBRUARY 23, 2024

Get a free menu audit Guest Trends Reflecting on 2023, 65% of patrons prefer the seamless convenience offered by kiosks over traditional in-person ordering. Leveraging social media and communication, along with dedicated websites, becomes essential.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Future Food

JUNE 26, 2022

Our in-house systems and technology allow for efficient management of this stage and ensures a documented and traceable record of the process can be reviewed and audited as required.

Operations 78

Operations Food Hospitality Document 78

Restaurant365

AUGUST 21, 2020

In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems. Tailor your hiring and recruiting practices.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. It also creates an audit trail that can be used to identify all processes and ensure the accuracy and completeness of the information. . Online Ordering and Delivery.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

FEBRUARY 8, 2024

It also helps communicate effectively between stores to share best practices and improve overall performance. With a central kitchen producing food for multiple sites, Poule & Poulette adopted Apicbase to centralise all its data and ensure smooth communication between locations.

Definition 52

Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

It also helps communicate effectively between stores to share best practices and improve overall performance. With a central kitchen producing food for multiple sites, Poule & Poulette adopted Apicbase to centralise all its data and ensure smooth communication between locations.

Definition 52

Definition Operations Management Management 52

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Technologically Savvy.

Hospitality 40

Hospitality Franchising Franchise Recruiting 40

SpotOn

FEBRUARY 26, 2024

  A retail employee needs good interpersonal communication skills, empathy, confidence, and warmth, and an ability to weather rejection and bounce back so that the next client gets the best out of your retail operation, regardless of prior events. Be specific and precise with job titles. 

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Apicbase

MAY 18, 2022

Besides cost estimates, audited financial statements and projections should be included, like: the expected growth rate for (at least) the first year; the estimated restaurant cash flow; the expected payback period. Open and honest communication will take you and your franchise farther than you can imagine. #7

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

JUNE 19, 2020

Health & Safety Measures : Businesses can tell consumers if they are enforcing social distancing, sanitizing between customers, mandating staff wear masks and/or gloves, providing hand sanitizer or contactless payment, and more, top photo. Ensuring clean through rigorous, on-demand training, auditing and compliance verification.

Food Safety 362

Food Safety Website Management Customer Experience Employee Relations 362

EATER

OCTOBER 13, 2020

James Beard Foundation CEO Clare Reichenbach at the 2018 James Beard Media Awards | Photo by Noam Galai/Getty Images. The foundation violated its own ethics rules to ensure that award winners fit into its new narrative of progress and social justice Finalists had been announced. A virtual ceremony had been planned.

Social Media 261

Social Media Employee Relations Leadership Email Marketing 261

Modern Restaurant Management

SEPTEMBER 14, 2021

For more than 30 years, the annual James Beard Awards have provided national acclaim and recognition of restaurants, food and beverage professionals, authors, journalists, broadcast media, and others in the food ecosystem. “We know that seismic changes continue to take place within the food and media industries.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

MAY 22, 2020

And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees. On social media , at least some workers say they feel the store is doing what it can. “[E]ven The store provides disposable masks to anyone who shows up uncovered.

Employee Relations 363

Employee Relations Food Safety Website Management Social Media 363