Modern Restaurant Management

JANUARY 14, 2022

As it happens online, some defended the hapless manager and others disagreed. A milestone in shaping this admittedly problematic landscape came in 2015, when the EMV liability shift took place, as Pay Junction’s EMV article explains. What’s more, the example from Manchester, UK introduces a middleman into the equation.

Online Ordering 546

Online Ordering Customer Service Website Management Food Order 546

Restaurant Business

JUNE 11, 2025

marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Sign up here.

Fast Casual 169

Fast Casual Cash Management Retail Leadership 169

Social Hospitality: Restaurants

DECEMBER 1, 2019

Technology can help, as long as it is the right technology ( the stats don’t lie ). Here are the top technologies you can utilize to improve your restaurant business. Here are the top technologies you can utilize to improve your restaurant business. Technologies for Restaurant Management.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

ChowNow

MARCH 28, 2025

AI isnt about replacing peopleits about making everyday tasks faster, smarter, and easier to manage. Thanks to user-friendly software and integrations, many AI tools are now built specifically for independent restaurants and multi-location operators, allowing restaurant managers to implement these tools without needing an IT department.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. According to Daniel Smith, writer for QSR Magazine, “technology is playing a prominent and escalating role in catering.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device. ” Tyga Bites Launches. .

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Perfect Daily Grind

JUNE 15, 2025

But in an increasingly technology-driven world, consumer expectations are shifting as AI reshapes digital marketing strategies. You may also like our article on how digital marketing has evolved in the coffee industry. However, managing all of these is easier said than done, and the digital marketing landscape is constantly evolving.

Marketing 93

Marketing Email Marketing Social Media SEO 93

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. The NRAEF will mail checks to the recipients.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. More than 1,500 have signed up.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

ChowNow

JULY 17, 2024

A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Perfect Daily Grind

APRIL 17, 2023

From the increasing reliance on technology to a growing emphasis on sustainability , there have been significant developments across all areas of the supply chain. However, thanks to the growing prevalence of technology and online platforms in the coffee industry, it is now easier and more streamlined than ever to buy green coffee.

Technology 158

Technology Transportation Online Ordering Small Business 158

Goliath Consulting

APRIL 28, 2020

In our previous blog article, we briefly touched on the various advantages of third party delivery services, like how outsourcing delivery to a third-party service has an advantage of allowing smaller, local restaurants to get started quickly (2). The company also has a management division that manages full-service restaurants.

Delivery 269

Delivery Food Back of House Franchise 269

Social Hospitality: Restaurants

AUGUST 25, 2019

But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. Why Do Chatbots Play a Role for Restaurant Businesses?

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. They each cover important topics for restaurants, and feature a variety of lessons that are catered to every learning style, with video walkthroughs, blog articles, case studies, podcast episodes, and downloadable tools.

Management 195

Management Management Website Management Hiring 195

Social Hospitality: Restaurants

MAY 18, 2020

They have beautiful websites , blogs , and a well-planned social media presence. Marketing is a full-time job, which may clash with your business management tasks. Feature these testimonials on your website. Some owners of small restaurants and hotels may not feel like they need to hire people for a specialized marketing team.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Social Hospitality: Restaurants

MAY 18, 2020

They have beautiful websites , blogs , and a well-planned social media presence. Marketing is a full-time job, which may clash with your business management tasks. Feature these testimonials on your website. He writes articles on marketing, business, and technology. Hire the right people with the right background.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Restaurant365

MARCH 4, 2022

This article was written by Katie Fairchild, Senior Vice President of Marketing at Restaurant365 and featured in Hospitality Technology. Don’t leave it to chance that search engines will automatically return your website when a search is conducted. Use localized keywords in the content on your website pages.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. You may also like our article on how digital marketing has evolved in the coffee industry.

Point of Sale 179

Point of Sale Consumer Goods Online Ordering Customer Service 179

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Now, thanks to technological advancements restaurants can easily launch their own digital loyalty program. Another study found that 66% of consumers modify their purchase amount to maximize points.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

MBB Hospitality

DECEMBER 22, 2024

The way consumers interact with restaurants has changed significantly in recent years, driven by technological advancements and shifting customer expectations. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

The Restaurant Times

FEBRUARY 16, 2021

Technology and automation, once considered an additional expense, has now become a necessity in the F&B industry. Technology and automation have helped restaurants transform in the way how they operate and thrive in the new connected and contactless era. 6 Technology Trends For Restaurants In 2021. Contactless Payments.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Linn confirmed that soon after opening, its management faltered, and it was more or less “finished before it started.”) We tend to look at blind people and wonder, How on earth do they manage?

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Web Diner

MARCH 21, 2025

This encompasses everything from review quantity and quality to website authority and social media presence. We offer reputation management services that not only help generate more reviews but also provide guidance on responding appropriately to both praise and criticism.

SEO 62

SEO Website Management Audits Mobile Ordering 62

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Today, we list the must-have technologies for food trucks. Help your guests ease through your food truck experience with fast card technology. Online Food Ordering.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Restaurant365

SEPTEMBER 27, 2021

A hiring solution allows managers to organize and manage applications all in one place, automatically tracking applicants in the hiring pipeline. This article was published in Hospitality Technology. How can hospitality technology help address today’s restaurant hiring challenges? Design your online presence.

Hiring 78

Hiring Technology Recruiting Website Management 78

Perfect Daily Grind

APRIL 4, 2023

You may also like our article on why more producers don’t market their own coffee. Kosta Kallivrousis is the Sales Manager at Algrano in the US. Pedro is the General Manager at Pergamino Coffee in Colombia. She tells me that she once saw pictures of her farm on a brand’s website. Enjoyed this? Sign up for our newsletter

Consumer Goods 183

Consumer Goods Sustainability Email Marketing Café 183

Perfect Daily Grind

DECEMBER 12, 2022

You may also like our article on whether it is possible to get good quality coffee from unripe cherries. In coffee production, a barter system allows farmers to use their coffee as a bargaining tool to obtain the goods, services, and technologies they need to produce coffee,” he tells me. Want to read more articles like this?

Consumer Goods 210

Consumer Goods Certification Workshop Sustainability 210

Next Restaurants

JUNE 4, 2024

This is where technology steps in as a game-changer. From personalized marketing strategies and efficient reservation systems to digital loyalty programs and real-time feedback mechanisms, restaurants of the 21st Century have an array of technological tools at their disposal to foster stronger connections with their customers.

Technology 78

Technology Loyalty Program Social Media Customer Experience 78

Restaurant365

JUNE 17, 2022

This article was written by Mandy Wolf Detwiler for QSRweb.com . Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Technology, it seems, is making the restaurant industry bigger and better.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Social Hospitality: Restaurants

JULY 5, 2019

” button that redirects people to your online ordering website, for example. Customer Relationship Management (CRM) is one of the most important ways to get people to come back to your restaurant. Reflect menu changes on your website as well. Create visual ads that drive people back to your website.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. What Diners Want.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Deliverect

APRIL 9, 2021

When you receive an order via the Takeaway.com website or app, you’ll receive it either on your ‘Takeaway Box’, the delivery company’s own POS receipt printer, or directly in your own POS system. Takeaway.com uses several ranking parameters to determine in what order restaurants are shown on its website or in the mobile app.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

The Restaurant Times

NOVEMBER 23, 2020

According to a report on the Restaurant Industry & Market Evolution, 40 percent of restaurant operators said that they are willing to invest between 10-20 percent of their revenue in technology. This feature facilitates digital menu management, hygienic ordering, and online billing facility at every table. Contactless dining.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Not only that, 34% of consumers choose where to dine based on peer-reviewed websites. What benefits are you after?

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Engine

MAY 14, 2025

In this article, we look at why rewards matter and how to go about setting a program up. Step #3: Leverage Technology Technology powers modern loyalty programs. Several platforms offer robust loyalty management systems. Do be sure to have a sign-up on your website and info on your social media channels.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Harbor Touch

AUGUST 1, 2019

In this day and age, it doesn’t matter what industry you’re in; there’s always available technology to streamline and make your processes efficient. Indeed, technology has continuously been changing the landscape in which we operate our businesses. The Ability to Manage On-The-Go. The restaurant industry is no stranger to this.

Technology 60

Technology Operations Point of Sale Website Management 60