article thumbnail

Franchising in the Metaverse: With Great Promise Comes Great Responsibility

Modern Restaurant Management

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. Tori Andrew contributed to this article.

Franchise 167
article thumbnail

Turning Restaurant Staffing Challenges Into Opportunities

Modern Restaurant Management

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. A recent article in The New York Times cited a 5.7-percent Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How a Branded Intranet Can Increase Employee Engagement Globally

Modern Restaurant Management

At Church’s Chicken, we recently performed a comprehensive rebranding required communication to all of our domestic and international franchises, as well as all of their employees. Internal branding and employee experience are extremely important because they create a consistent collaborative culture that keeps employees engaged.

Franchise 185
article thumbnail

What is Your Restaurant Culture? 3 Reasons Why an Authentic Restaurant Culture Keeps Staff and Guests Engaged

Goliath Consulting

In this article, we define culture as a set of guiding or shared organizational values that define behaviors and a restaurant’s operations. Top management should lead by example, communicate with the team often and share the vision of where the business is headed. Is it community? So what do we mean by culture?

article thumbnail

4 Soft Skills Your Employees Need During and After a COVID-19 World

Goliath Consulting

You can visit a step by step guide to conflict resolution in the AMA article here (4, 5), but we recommend supervisors to first create opportunities for awareness and open dialogue with their staff. Effective Communication. Conclusion. 9) [link]. (10) 10) [link]. (11) 11) [link]. (12) 12) [link].

article thumbnail

Why 2023 is the “Year of Efficiency” for Restaurants

Qu

This article is the first of a two-part series distilling the most important findings from the our 4th Annual State of Digital Report. And as a franchise expands locations and individual store traffic grows, order inaccuracy becomes exponentially more difficult to rein in. The industry has reached a turning point.

2023 52
article thumbnail

Retaining Restaurant Employees During the Pandemic: 5 Effective Ways to Reduce Turnover

Goliath Consulting

Other workplace stressors could include lack of flexible scheduling, conflicts between coworkers, or lack of transparency and communication. “As Employees who are disgruntled by poor management are likely to leave their jobs, including their top talents, and that’s why operators must communicate openly with their staff.