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Franchising in the Metaverse: With Great Promise Comes Great Responsibility

Modern Restaurant Management

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. But like most things, it's not without some pitfalls.

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Turning Restaurant Staffing Challenges Into Opportunities

Modern Restaurant Management

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. A recent article in The New York Times cited a 5.7-percent Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication.

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What is Your Restaurant Culture? 3 Reasons Why an Authentic Restaurant Culture Keeps Staff and Guests Engaged

Goliath Consulting

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. For example, a person who walks into a Fast Food Chain may expect a fast, no-fuss, and efficient service.

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Why 2023 is the “Year of Efficiency” for Restaurants

Qu

It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. This article is the first of a two-part series distilling the most important findings from the our 4th Annual State of Digital Report. Customers are tired of restaurants getting their orders wrong. But there’s good news, too.

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4 Soft Skills Your Employees Need During and After a COVID-19 World

Goliath Consulting

Another profound shift in the industry is the way staff is now expected to interact with their customers. You can visit a step by step guide to conflict resolution in the AMA article here (4, 5), but we recommend supervisors to first create opportunities for awareness and open dialogue with their staff. Effective Communication.

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Catering for Restaurants

Goliath Consulting

Instead of waiting for customers to walk through their doors, businesses can bring its brand to the customers in a catering environment (2). For example, Catersource magazine reported 7 to 8 % as the average pretax profit in the full-service restaurant industry (3). But on average these numbers are much more modest.

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29 Restaurant Marketing Tips To Win Your Market

Sling

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.