article thumbnail

10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. JetBlue and United Airlines: Free Flights for Medical Volunteers. People submit their positive stories using the hashtag, and the brand re-posts them.

article thumbnail

Restaurant Loyalty Programs to Boost Revenues

Cheetah

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. This invaluable partnership with JetBlue and United Airlines will ensure we can provide transportation to these fearless warriors at no additional cost.”

article thumbnail

Contactless Gives Guests Control of Their Own Experience

Modern Restaurant Management

collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. Guests will be able to browse the menu, order, and pay from their personal mobile devices. Guests can contact Eureka!

article thumbnail

Coca-Cola Research Reveals What Guests Want Post-COVID

Modern Restaurant Management

That was followed by airline travel (46 percent), attending live events (43 percent) and seeing movies in theaters (39 percent). Now, consumers expect to be able to pre-order and find new menu items online before entering the restaurant – and this desire will live on in a post-COVID world. Full-Service Restaurants.

article thumbnail

MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197
article thumbnail

MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189