Modern Restaurant Management

APRIL 2, 2020

Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. Hospitality Training Magazine – articles and member blogs with practical training content. Owners or managers can go to [link] to learn more.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

SpotOn

NOVEMBER 21, 2024

Your loyal customers are your best advocates, and when they give someone a gift card from your restaurant as a present, they’re spreading holiday cheer and helping you attract new customers without spending a dime on advertising. Choose a loyalty program that works with your POS to simplify sign-ups and reward redemptions.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). Review labor and sales reports on your POS.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

NOVEMBER 26, 2019

of weekly gross sales for franchise royalties and advertising. Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices. For example, McDonald’s charges a service fee of 4% of all monthly sales, while Subway charges 12.5%

Franchise 369

Franchise Franchising Restaurant Law 2015 369

SpotOn

FEBRUARY 26, 2025

For weekly or more in-depth reporting, accounting software that integrates with your POS system is recommended.  Your P&L line items should be consistent with the ones on different platforms—POS, inventory management, and accounting software. Those sales line items should match the ones in your POS reporting.

Point of Sale 90

Point of Sale License Insurance POS 90

Modern Restaurant Management

APRIL 26, 2024

Restaurants can meet this expectation with modern POS systems that show detailed menu information, including what allergens dishes may contain. Advertising your restaurant's allergy-friendly options by targeting the right people on social media is usually an approach worth exploring.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

Indoor Media

FEBRUARY 15, 2021

The next biggest frustration for business owners was hiring and training new staff. When stretched thin, many of these leaders focused only on training the newest staff and relied on certifications, orientations, and employee handbooks.

Loyalty Program 148

Loyalty Program Email Marketing Advertising Small Business 148

7 Shifts

AUGUST 18, 2024

It's easy to focus on getting customers through the door with advertisements and discounts, but if you're not working on keeping them there—and bringing new ones back—then your business could be at risk. Recommended Reading: 22 Advertising Ideas Driving Guests To Tables 14. Pro tip : Train staff to upsell using suggestive selling.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

AUGUST 2, 2024

Customer acquisition cost (CAC) CAC is used by restaurants to measure the effectiveness of their marketing efforts, whether they're advertising on social media or utilizing coupons, deals, and local print ads. Average customer headcount The average customer headcount is typically used to determine your restaurant's busiest times and days.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Businesses like restaurants and bars use today’s advanced POS systems to their advantage, and you can benefit from them, too. How does a POS system work in a restaurant?

POS 98

POS Cash Management Mobile Ordering Point of Sale 98

The Rail

JULY 5, 2024

You can decide on price, location, and advertising by researching the profitability and popularity of each menu item. To boost sales, concentrate on emphasizing and selectively advertising high-margin goods. To further simplify and expedite processes, consider making your menu simpler.

Management 130

Management Management Loyalty Program Point of Sale 130

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Focus POS

AUGUST 12, 2020

Rather than advertising the same things your competitors offer, try looking at what unique experiences your business can bring to the table, and focus your advertising efforts on that. . Training is a major tool in your toolbox. Train your staff thoroughly, and give refresher courses when needed.

Management 167

Management Management Customer Experience Customer Service 167

ChowNow

JULY 10, 2024

This includes – but is not limited to – social media accounts and email campaigns, online advertising, potential partnerships, and promotions. Staffing and hiring plan : Outline your staffing needs, including specific job titles and responsibilities plans for hiring and any training programs you plan on implementing.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

ChowNow

SEPTEMBER 9, 2024

After perfecting your menu, contracting suppliers and training staff to prepare and serve the food, how do you actually get customers in your door? There’s no one-size-fits-all here, but your budget should be flexible to accommodate unexpected advertising opportunities.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

7 Shifts

MAY 23, 2024

You can easily retrieve this data from your POS system. While it might seem tempting to overspend on your marketing and advertising efforts, the cash you'd use to pay to run your ads could only lead to waste, especially if you don't know much about running an ad campaign effectively.

Point of Sale 221

Point of Sale Food Supply Seasonal Menu Cash Management 221

SpotOn

DECEMBER 27, 2024

When loyalty integrates with the POS it makes for smooth checkout transactions. Loyalty program costs might include discounts and free item redemptions, paid social media advertising, and printing costs for signage. Check your reports If you want a successful loyalty program, your restaurant POS reports are your best friend.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

SpotOn

OCTOBER 7, 2024

With the right restaurant POS or small business POS system , any type of business can run a compliant cash discount program. Typically, cash discount programs are implemented with a payment terminal or POS device that is configured to offer both cash and credit prices. But just because you can, it doesn't mean you should.

Pricing 98

Pricing Point of Sale POS Small Business 98

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. However, setting up a food truck requires a huge investment and elaborate planning.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Harbor Touch

JUNE 6, 2017

Complete the Restaurant Build Out, Get a POS System, Purchase Food. Additionally, now is an excellent time to choose a new POS system and here’s are some great options to consider [link]. If you’re not familiar with POS systems, here you’ll find some examples and a definition of POS. GET FREE QUOTE.

License 90

License POS Point of Sale Advertising 90

Lavu

MAY 30, 2025

Most restaurants have regular overhead costs in the following categories: Rent Utilities Advertising Equipment costs Services fees Salaries Hiring and training Knowing your expenses is the first step to cutting expenses. Restaurants also need to spend on hiring and training costs.

Cash Management 78

Cash Management Online Ordering Waste Inventory 78

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. When looking to rebuild your restaurant’s workforce, it is crucial that you advertise your job openings where job seekers are searching. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

JULY 25, 2024

Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. optional embed: [link] ] Customers who wear or use your branded products act as walking advertisements, spreading the word about your restaurant. Train staff to recommend appetizers to diners.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Restaurant Engine

APRIL 9, 2025

These reviews influence your customers choices of where to eat in your hometown more than traditional advertising. Use these strategies to help you get more positive reviews: Ask at the right time: Train your staff to ask for reviews when your diners tell waitstaff how happy they are with their food or service.

Management 52

Management Management Website Management Email Marketing 52

Squirrel Systems

MAY 3, 2024

Training staff to be multi-skilled to handle multiple roles during less busy times can also increase productivity and reduce the need for a larger workforce. From modern POS systems that enhance order accuracy to inventory management software that helps track stock levels in real-time, technology can reduce errors and save time.

Pricing 98

Pricing Loyalty Program Waste Social Media 98

Sling

SEPTEMBER 13, 2022

In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Perhaps you may have to say no to hiring another employee while you focus on providing advanced training to your existing employees. 15) Develop an on-the-job-training program.

Retail 144

Retail Management Management Point of Sale 144

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Marketing promotes and sells what your restaurant has to offer, and it includes both your restaurant branding and advertising. Rent and Building Fees. Technology Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Indoor Media

JULY 26, 2018

Whether your restaurant is independently owned, part of a regional restaurant group, or a nationally franchised location, you’re continually looking for ways to improve service, boost sales through marketing and advertising, and run a profitable operation. Use Proven and Profitable Local Advertising Options. Try to think locally.

Serving 78

Serving Coupons Social Media Fast Casual 78

Lavu

NOVEMBER 17, 2023

Efficient scheduling, staff training, and maximizing table turnover also have a significant impact. Train staff on inventory management best practices: Educate and train staff on minimizing waste, controlling stock levels, and the significance of inventory management.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

Lavu

NOVEMBER 18, 2022

Advertising: Share information about the advertising channels you will leverage and the average cost associated with each platform. Hiring & Training: Outline plans for filling positions at your business and what you can do to train your team to excel in their roles. Share information about your operations.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Restaurant365

OCTOBER 14, 2020

A point of sale (POS) system fully integrated with your restaurant accounting software can help you keep track of the numbers you need, making an all-in-one system important for your budgeting. Finally, these expenses may cover technology and software like restaurant management solutions, as well as any marketing or advertising costs.

Point of Sale 78

Point of Sale Email Marketing Advertising Cash Management 78

Restaurant Clicks

JANUARY 24, 2020

OpenTable comes with training for employees to better learn the platform, and support is available 24/7 in case of technical difficulties. Free GuestCenter certification training . EatApp also offers features like POS integration, table management, and waitlist management. POS integration. Pros: 24/7 technical support .

Reservations 78

Reservations Email Marketing Social Media Book 78

Restaurant365

NOVEMBER 19, 2019

Finding and training staff. To address finding and training staff within a scarce workforce, many restaurant owners are beginning to focus on retention. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures.

2020 92

2020 Operations Mobile Ordering Social Media 92

Open for Business

SEPTEMBER 2, 2024

Marketing and advertising are fundamental for growth, but restaurants tend to keep these costs to about 3-6% of total sales. Here are some strategies to keep your food costs in check: Regularly update recipes and train staff to follow them precisely and avoid over portioning. Don’t forget about your point-of-sale system (POS).

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Small Business 78

Restaurant Engine

FEBRUARY 24, 2021

One way to find a ready pool is to advertise in your local small newspapers. You can also advertise in college newspapers or on their job boards. #3: Tell me about your customer service experience/training. Have you used a POS system before and if so, which one? This doesn’t mean your city-wide large paper. 3: Poached.

Hiring 64

Hiring Website Management Customer Service Customer Experience 64

Restaurant365

APRIL 30, 2020

From single-unit to international restaurant groups, all businesses are now generating data through technology like point of sale (POS) systems, restaurant management software, or staff scheduling tools. As more technology systems enter the market, many are advertising restaurant reporting and analytics. Reduce Food Loss.

Loyalty Program 78

Loyalty Program Point of Sale Seasonal Menu Inventory 78