Modern Restaurant Management

MAY 15, 2024

Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant. In what ways are customer’s post-pandemic needs shifting?

Mobile Ordering 139

Mobile Ordering Customer Service Customer Experience Technology 139

Modern Restaurant Management

MAY 15, 2024

Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant. In what ways are customer’s post-pandemic needs shifting?

Mobile Ordering 125

Mobile Ordering Customer Service Customer Experience Technology 125

Indoor Media

JULY 11, 2020

An unmotivating offer, like 10% off, may not be enough to move customers to switch from their current provider or even be more appealing than your competitor down the street. Obviously, the more potential customers who receive your ad (and actually look at it) plays a huge factor in how many coupons will eventually be redeemed.

Coupons 120

Coupons Advertising Tip Distribution Customer Experience 120

Indoor Media

MARCH 11, 2021

Today, whether you’re running a print ad or advertising through an online platform — you’re going to want to design the best dry cleaning coupons possible. Coupons are one of the easiest promotions to keep track of because customers must turn them in to take advantage of your special. Why Use Coupons?

Coupons 148

Coupons Design Advertising Loyalty Program 148

Indoor Media

JUNE 28, 2021

As long as you, as someone who works at or runs an auto body shop, can attract customers, business should be good. If you’re talented, thorough, and efficient in your work (and your customer service is solid), people will keep coming back. The challenge is attracting those customers in the first place.

Advertising 78

Advertising Loyalty Program 2007 Customer Service 78

Next Restaurants

SEPTEMBER 1, 2020

Restaurants can gain insights from examining their advertising options to improve their visibility on and offline. Be innovative to solve your problems and that of your customers. Advertising and marketing costs should be built into your restaurant business as a matter, of course. Brand Reputation & Personalized Engagement.

Advertising 125

Advertising Marketing Social Media Email Marketing 125

Indoor Media

APRIL 26, 2021

The strength of Facebook Ads is they use all the information people have put into their personal Facebook profiles to target potential customers online. It’s essential to take this step seriously and design a “content strategy” so you can keep up with your advertising goals down the line. What kinds of posts are you drawn to?

Advertising 78

Advertising Social Media Coupons Customer Service 78

Modern Restaurant Management

JANUARY 9, 2024

First, run a self-assessment of your business by determining: Restaurants offer both a product and service. Each pose their own benefits and challenges in crafting an experience your customers would want to gravitate to. What stage of growth are you in and do you have the budget to fund traditional advertising?

Employee Relations 186

Employee Relations Small Business Advertising Customer Experience 186

7 Shifts

FEBRUARY 8, 2024

ChowNow ChowNow is a customized online ordering app for restaurants. When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy. Apple | Android 4.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

ChowNow ChowNow is a customized online ordering app for restaurants. When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy. Apple | Android 4.

Operations 353

Operations Management Management Mobile Ordering 353

7 Shifts

AUGUST 12, 2021

Aside from paid advertising, ranking high in local organic search results is critical. Assume a customer discovers your website but cannot identify where you are located or how to contact you. Suppose a customer goes to a search engine like Google or Google News API and types in 'Find local restaurants near me.' Email Marketing.

Marketing 398

Marketing Loyalty Program Email Marketing Social Media 398

7 Shifts

MAY 23, 2024

For example, if you notice that some of your customers don't eat the vegetables you serve as a "side dish" for your meals, you can make it optional or an add-on. Solutions can include preparing for possible changes in pricing, staffing, customer trends, and new technology. For a small business, this should be enough.

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

Modern Restaurant Management

APRIL 25, 2022

Being a business owner you must be aware that a repeat customer is better than a new customer. This is due to the reason that repeat customers tend to spend more money as compared to new customers. Therefore, if a business can retain its customers, it can easily boost the profits by 95%.

Loyalty Program 216

Loyalty Program Advertising Point of Sale Customer Service 216

Indoor Media

MARCH 22, 2018

IndoorMedia’s Cartvertising division is an annual advertising program that builds name recognition and trust for your legal practice. Attorney advertising should be effective, powerful, and understated. Shopping cart advertising does just that through its subtle yet pervasive placement on grocery store shopping carts.

Advertising 78

Advertising Customer Service Design Hiring 78

Modern Restaurant Management

FEBRUARY 12, 2024

If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider. You will also want to update your contact information and payment information with this service in order to avoid any disruptions.

Social Media 162

Social Media SEO Online Ordering Website Management 162

Modern Restaurant Management

MAY 21, 2024

Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home. Delivery users are less price-sensitive than customers using other sales channels. What’s on the Menu?

Beverage 193

Beverage Fast Casual Seasonal Menu Fine Dining 193

Indoor Media

APRIL 23, 2018

Growing your client base requires more than just providing high-quality services. To grow your client base and maximize your profits, invest in the proven and profitable technique of coupon advertising. Target your most likely customer. Best Practices for Coupon Advertising. Highlight Your Unique Services.

Advertising 78

Advertising Coupons Loyalty Program Customer Service 78

Indoor Media

AUGUST 29, 2020

Are you looking for new ways to advertise your auto dealership? But how do you keep a steady stream of customers without profit-cutting incentives or waiting for rebates from manufacturers? The best kind of advertising campaign for your auto dealership is one that builds your reputation and keeps you top of mind year-round.

Advertising 117

Advertising Point of Sale Seating Customer Service 117

The Restaurant Times

SEPTEMBER 30, 2021

There are many methods to advertise a restaurant, each with varying targeting, expense, and performance levels. Still, we’re here to give you our top seven restaurant advertising ideas to help you figure out which one is right for you. . With paid advertising, you can get ads that are affordable and target a specific audience.

Advertising 52

Advertising 2021 Loyalty Program Food Truck 52

Foodable

FEBRUARY 23, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Andrew Nash, the chief executive officer at Targetable , to explore two-for-one branding and rethinking your digital advertising strategy. You don’t have to spend a lot of money.

Advertising 53

Advertising Operations Social Media Hospitality 53

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Which is where your restaurant marketing plan comes in.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in.

Social Media 193

Social Media Employee Relations Food Safety Influencer 193

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. When a menu lacks continuity, then the experience suffers and the customer is left – confused. [] AN ATTEMPT TO PLEASE EVERYONE. PLAN BETTER – TRAIN HARDER.

Menu 388

Menu Seasonal Menu Front of House Café 388

Indoor Media

JANUARY 2, 2018

Advertising clichés. But just because advertising clichés are unavoidable doesn’t mean you should incorporate them into your marketing and promotional strategies. Here are several clichés you should immediately stop using in your advertising … and never go back: “Check Out Our Ad”. We Deliver Great Customer Service”.

Advertising 78

Advertising Coupons Customer Service Consumer Goods 78

Indoor Media

MARCH 26, 2018

While you may not have control over what people wear to work, advertising is well within your control. Even in an overcrowded market, effective advertising can make your business stand out. Make a Tangible Difference in Your Advertising. “This is a low cost advertisement that works! Other businesses should try this.

Advertising 78

Advertising Coupons Consumer Goods Small Business 78

Indoor Media

FEBRUARY 18, 2021

These phrases have always been an important part of advertising and can be found in nearly every advertisement, no matter where or how that business is running its ads. In the simplest terms, advertisers use CTAs to tell customers what to do. The best examples will push the customer forward in one move.

Small Business 78

Small Business Advertising Coupons Point of Sale 78

7 Shifts

APRIL 3, 2023

an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. Tip pooling, service charges, and transparency are all ways these four restaurant operators are leading the charge into a new era for restaurants. Huang intentionally designed the service model to be simple.

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. This often means marketing and advertising efforts are done on-the-fly or simply 86’d.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) It also shows that you've done your research given the market, suppliers, and have an idea on menu design. Who is your target customer? Design Mockups. Mission Statement.

Point of Sale 398

Point of Sale Back of House Document Download 398

Modern Restaurant Management

APRIL 26, 2024

Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. Contactless ordering lets customers pick their meals without speaking directly to staff, which is great for those with food allergies. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 98

Dietary Restrictions Allergens Point of Sale Customer Experience 98

Indoor Media

MARCH 8, 2021

While small businesses may not think they need to go to such lengths to get customers in the door, every decision you make affects your brand. A strong “identity” or “image” for your business can quickly win over new customers and grease the wheels for later expansion. For one, it’s a way to connect with your customers.

Advertising 148

Advertising Coupons Small Business Restaurant Law 148

Modern Restaurant Management

FEBRUARY 10, 2023

What other diners say about your food, service, and dining space will matter a great deal to would-be diners. customers have decided against going to a restaurant after reading negative feedback, with 70 percent of Gen Z customers not going to places that have received bad reviews. Some 59 percent of U.S.

Social Media 192

Social Media Mobile Ordering Email Marketing Online Ordering 192

Modern Restaurant Management

AUGUST 7, 2023

Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers. Upgrading your establishment with the latest tech can help bring in customers and keep your regulars coming back. It is easy to fail with these systems if they aren’t designed and engineered the right way.

Technology 167

Technology Sports Entertainment Customer Experience 167

Indoor Media

NOVEMBER 21, 2018

Coupon advertising is a fantastic way to get your dry cleaner’s name and message out into your community. With the high level of local competition, you need to make sure that your advertising campaign is better than the dry cleaner down the street from you. Don’t: Over-discount your services. Don’t: Over-discount your services.

Coupons 78

Coupons Advertising Point of Sale Customer Service 78

The Restaurant Group

NOVEMBER 24, 2022

The trend centers on providing customers the opportunity to enjoy a unique experience with delicious food. Geo-Targeted Advertising Geo-targeted advertising involves only showing ads in regions where potential consumers are located. This strategy also improves their marketing and advertising ROI.

2023 88

2023 Consumer Goods Advertising Customer Experience 88

Modern Restaurant Management

FEBRUARY 2, 2023

Businesses that create interactive experiences for patrons attract and retain customers. A fun social environment boosts food and drink sales due to customers staying longer, all while creating positive memories associated with an establishment. Host a Speed Dating Event COVID impacted everyone’s love life.

Fine Dining 186

Fine Dining Events Customer Experience Seasonal Menu 186

Indoor Media

NOVEMBER 21, 2017

Perhaps you recall the time of day or even the location of the advertisement. But chances are, you aren’t able to recite the message, content, or brand that was being advertised. If you’re speeding by a billboard on the freeway at 60 miles per hour, it’s only natural to miss the value of the service.

Advertising 78

Advertising Small Business Customer Service Customer Experience 78