Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 482

Menu Seasonal Menu Front of House Reference 482

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Culinary Cues

JANUARY 3, 2023

Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. I love my customers, I care about them, I am happy to see them, I want to know more about them, and I am grateful that they put their trust in my cooking.”. _Danny Meyer.

Hospitality 466

Hospitality Customer Experience Customer Service Small Business 466

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. Here are their insights. That tables are too close.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Promote your differentiated product or service without making it a competitive statement but note that you intend to own a position.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Modern Restaurant Management

MAY 27, 2022

It doesn’t matter how good the food is at your restaurant, if your customers can’t see the quality through high-quality images, the email marketing won’t work. The links can go to your home page, product pages, customer service page, blogs, or articles, wherever you need them to go!

Email Marketing 508

Email Marketing Marketing SEO Social Media 508

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. You could try offering a free item with your customers’ first app order.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Culinary Cues

DECEMBER 1, 2019

After paying that small bit of tribute it is back to business as usual – spending money with the familiarity of chains, well known and heavily advertised brands, and buy on-line (yes even on-line business with restaurants through apps like GrubHub). The number one thing small business needs is to get more customers. Don’t forget it.

Small Business 489

Small Business Customer Experience Customer Service Seasonal Menu 489

Culinary Cues

JANUARY 23, 2021

How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time. restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Social Hospitality: Restaurants

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. Hotel Trundle Shares Stories of Happiness.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Goliath Consulting

APRIL 28, 2020

Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers. However, the main issue with these third-party services have been their exorbitant fees, often ranging from 25 to 30 percent of sales (4).

Delivery 269

Delivery Food Back of House Social Media 269

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Frequency and repetition will help your advertisements get noticed. Advertise! ?? Don’t forget to ask about their costs for services and discuss a joint marketing or partnership plan that you’re both comfortable with.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

ChowNow

FEBRUARY 19, 2019

After all, it pays to have online ordering , and these services can offer you a large audience of new customers. If you currently work with one of these delivery middlemen, you may very well have a steady stream of orders lighting up your tablet, announcing yet another customer hungry for your food. Those commissions add up.

Online Ordering 284

Online Ordering Mobile Ordering Food Order Delivery 284

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Goliath Consulting

JUNE 8, 2023

Welcome to the Goliath Consulting Group blog, where we share valuable insights and expert advice to help you excel in the competitive restaurant industry. From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. Menu Stands QR codes on menu stands provide a convenient and contactless way for customers to access restaurant menus.

Social Media 278

Social Media Email Marketing Front of House Customer Experience 278

The Restaurant Group

MARCH 23, 2025

They streamline operations, increase sales, and enhance customer relationships. Restaurants that adapt to this digital transformation gain a competitive advantage , broadened customer base , and improved cash flow while keeping up with modern dining trends. Customers can place orders using their devices, offering flexibility and ease.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Indoor Media

JULY 27, 2017

When you own a growing restaurant, every day you strive to create a friendly atmosphere and be a part of your customers’ daily routines or perhaps even lifelong memories. Here are seven blogs that you may want to follow for tips and trends that will help you improve your restaurant’s profitability. Look no further! Next Restaurants.

Blog 88

Blog Marketing SEO Website Management 88

The Restaurant Group

MAY 17, 2025

This simple and powerful approach turns satisfied customers into enthusiastic advocates for your restaurant. A restaurant referral program builds strong restaurant customer loyalty, creates excitement around your brand, and significantly increases your restaurant revenue growth.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. It involves making sure customers find positive, accurate information. Customers often read online reviews before deciding to eat somewhere. Positive reviews attract customers, while negative reviews can keep people away.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

ChowNow

JULY 10, 2024

Launching a restaurant is an exciting journey that can be filled with lots of twists and turns, but there’s a lot of effort and intention that goes into the process before you even open your doors to customers. Highlight Your Menu and Services Your menu is the heart and soul of your restaurant.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

Indoor Media

SEPTEMBER 26, 2017

That means you have to find ways to get new customers through the door. What is the best restaurant advertising campaign you can run? Traditional advertising tends to have a broad reach. Here are 5 restaurant advertising ideas you can use locally for a higher return on investment. Custom-Printed Receipts.

Advertising 78

Advertising Coupons Email Marketing Social Media 78

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why Restaurant Email Marketing Works So Well It Reaches Customers Directly Emails bypass social media algorithms and land directly in customer inboxes.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Indoor Media

SEPTEMBER 23, 2020

Think about your own experience searching for a product or service online. Curious visitors can ask for free advice, get a repair estimate, or even schedule a service appointment right from your website! Plus, online customers prefer to use chat as a communication tool! So you leave and move on to the next search result.

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

7 Shifts

FEBRUARY 15, 2022

Check out our blog post breaking these red flags down with what to avoid in a job description. Your best marketing asset are the customers you already have. But Klose recommends starting with evangelism—and making sure that you're providing existing customers with an experience that they can't help but wax to their friends about.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

JANUARY 7, 2021

To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Indoor Media

OCTOBER 19, 2017

Between balancing planning and strategizing, accounting and financing, and customer service and human resources, your plate is usually full—any given day. And, despite the fact that you probably understand the importance of marketing and advertising, more often than not these efforts are overlooked. Think again.

Small Business 78

Small Business Advertising Social Media Coupons 78

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. How do you create a good restaurant marketing strategy?

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Rail

JULY 5, 2024

This blog will explore essential restaurant management tips that will help you enhance profitability and drive success in the competitive food service industry. Strategic Menu Engineering Menu engineering is a strategic approach to designing your menu to maximize profitability and customer satisfaction.

Management 130

Management Management Loyalty Program Point of Sale 130

Indoor Media

OCTOBER 4, 2017

You can deliver great food, excellent service, and a convenient location yet still struggle. Hitting the ground running is important, and effective advertising and marketing are integral to both early and long-term success. But what is the best way to advertise your new restaurant ? Targeted Online Advertising.

Advertising 78

Advertising Social Media Coupons Small Business 78

Indoor Media

SEPTEMBER 26, 2017

Sure, friends and family were supportive when you started, and colleagues in the industry gave you advice, but it wasn’t until you were in the weeds that you fully understood the requirements of running (and advertising) your counter-service restaurant. Don’t Ignore Loyal Restaurant Customers. Rewards for Loyal Customers.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

ChowNow

JANUARY 17, 2020

They also withhold critical marketing data from the restaurants they work with , which will prevent you from building a solid customer base. Gather valuable marketing data to grow your budding customer base. These days, many of your customers will encounter your restaurant for the first time online.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

Restaurant Engine

FEBRUARY 12, 2025

First, you have the best food and terrific customer service. Next, your restaurant customers are happy when they dine with you. The trick is to convince your current customers to do the marketing for you. All you need to do is leverage the enthusiasm and creativity of your customers. What does this mean for you?

Social Media 52

Social Media Marketing Customer Experience Compost 52