Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Systemwide sales fell 5.3% That means you can now get boba at Perkins. By Joe Guszkowski on Jun. Perkins and Huddle House are classics of the family-dining genre. But they have receded over the years.

Fast Casual 180

Fast Casual Front of House Back of House Leadership 180

Modern Restaurant Management

MARCH 11, 2025

– Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Convenience-store pizza edged out chain pizza in a survey of consumer taste preferences. this year, according to the 2025 Convenience Store Trends Report released Tuesday by customer experience solutions and mystery shopping firm Intouch Insight. this year, according to new data from Intouch Insight.

Food 189

Food Fast Casual Leadership Loyalty Program 189

Black Box Intelligence

APRIL 7, 2025

Out of the Box: February 2025 In This Issue: The Big Picture: Sales and Traffic Trends February 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends -2.5% Comp Sales -5.7% Comp Sales -5.7% Sales +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% +2.8% -0.3% +2.5% -2.5%

2025 105

2025 Point of Sale 2024 Fine Dining 105

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 3, 2025

We were entering the saturated fast-casual burger space and knew we needed to make an impact. The Charlotte-based hospitality branding agency has a wealth of experience developing comprehensive hospitality concepts. In case you were wondering why they chose the name The Plaid Pengun, Haubenhofer tells the story.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. Some restaurant chain owners see the transition as a step toward going cashless in the future because restaurant point-of-sale systems make it so easy. You read that right. After all, how could the oldest form of currency not be accepted as payment?

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Black Box Intelligence

MAY 21, 2025

Out of the Box: April 2025 In This Issue: The Big Picture: Sales and Traffic Trends April 2025 Restaurant Industry Performance Trends In Detail Segment Focus Fast Casual: Current Performance Trends 1.1% Comp Sales -1.5% Bottom line: Black Box Intelligence data shows same-store sales growth for the industry at 1.1%

2025 52

2025 Fast Casual Point of Sale 2024 52

Black Box Intelligence

APRIL 25, 2025

Out of the Box: March 2025 In This Issue: The Big Picture: Sales and Traffic Trends March 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends 0.9% Comp Sales -2.2% Same-store sales growth was 0.3% There were also some key drivers. reported for Q4 2024. ’24 Jul.

2025 52

2025 Fast Casual Point of Sale Fine Dining 52

Black Box Intelligence

MAY 8, 2025

State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. We covered sales, consumer trends, workforce challenges, and what to expect in 2025. in Q4 to 0.3%.

2025 52

2025 Fast Casual Webinar Guest Recovery 52

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Black Box Intelligence

JUNE 20, 2025

Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4% Comp Sales -1.0% Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4% Comp Sales -1.0% Monthly Restaurant Trends Review Out of the Box: May 2025 Same-store sales growth was 1.4%

2025 52

2025 Point of Sale Fine Dining Fast Casual 52

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

SEPTEMBER 27, 2024

Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart. This insight highlights staffing issues as a concerning and current challenge faced by US F&B businesses. percent, it is yet to reach pre-pandemic levels of around 1.9

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” ” Ike's Loves Bangin' Buns.

Franchise 471

Franchise Franchising Food Fast Casual 471

Black Box Intelligence

JANUARY 22, 2025

[January 2025] Monthly Second Helping Legacy or Liability? How Casual Dining Icons Are Fighting to Stay Relevant Are Legacy Casual Dining Brands Declining with Age? Are legacy brands leading or lagging behind their Casual Dining peers? A common refrain within the restaurant industry is that legacy brands are struggling.

Casual 52

Casual Point of Sale Fine Dining 2025 52

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

FEBRUARY 19, 2020

Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. Allen succeeds Rick Silva, who has decided to leave the company after 13 years as CEO and President. She is an accomplished leader in the restaurant industry.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Black Box Intelligence

JANUARY 16, 2025

Comp Sales -3.2% Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Decembers sales and traffic data may appear weak at first glance.

2024 52

2024 Point of Sale Front of House 2025 52

Squirrel Systems

MARCH 3, 2025

Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability. In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market.

2025 90

2025 Technology Operations Mobile Ordering 90

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Lavu

MAY 23, 2025

In this post, well break down five clear signs that your point-of-sale system is holding your restaurant backand what you can do to fix it. Outdated Sales Data : Delayed reporting prevents real-time decisions that boost profits. Lavu POS Review 2025 1. EMV chip transactions take about 45 seconds to process.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Modern Restaurant Management

OCTOBER 18, 2019

We have set a target to save our customers $1bn by 2025, and this investment will accelerate our technology development and business development approach to help achieve this ambition.” Winnow Raises $20M to Fight Food Waste. Within the US alone, an estimated? 63 million tons of food is wasted every year. ” Marc Zornes.

Waste 262

Waste Food Franchise Franchising 262

Lavu

MAY 9, 2025

In the competitive restaurant industry, choosing the right Point of Sale (POS) system is crucial. In this guide, youll discover why Lavu is the top choice for growing restaurants ready to scale with confidence. Modern POS systems do more than process payments – they streamline operations, improve efficiency, and boost profits.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Black Box Intelligence

OCTOBER 29, 2024

This snapshot offers a deep dive into current sales and traffic patterns, workforce dynamics, and shifts in consumer sentiment. Industry Sales and Traffic Patterns In the latest Black Box Intelligence webinar, we revealed variable performance trends across restaurant segments in 2024, highlighting both challenges and growth areas.

2024 52

2024 Guest Recovery Fast Casual 2025 52

Aaron Allen & Associates

SEPTEMBER 30, 2022

consumers say they would order plant-based meat items in quick-service or fast-casual restaurants. In the U.S., the plant-based food market has been growing at a 16% CAGR (2018–2021) — more than twice the growth of foodservice (6% CAGR) and more than four times the growth of coffee (3% CAGR). McDonald’s discontinued the McPlant in the U.S.,

Marketing 105

Marketing 2022 Point of Sale Allergens 105

KaTom

SEPTEMBER 15, 2020

The chain reported its highest average sales week in the past eight years during May 2020. The Deep Dish on Pizza Chains During COVID-19. From tens of thousands of immediate hires to permanent store closures, the pandemic’s far-reaching impact on pizza chains has been topped with record-shattering successes and halting disappointments.

2020 61

2020 Kitchen Safety Franchise Franchising 61

Lavu

MAY 9, 2025

In the competitive restaurant industry, choosing the right Point of Sale (POS) system is crucial. In this guide, youll discover why Lavu is the top choice for growing restaurants ready to scale with confidence. Modern POS systems do more than process payments – they streamline operations, improve efficiency, and boost profits.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Modern Restaurant Management

NOVEMBER 1, 2024

Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Black Box Intelligence

MAY 6, 2025

[April 2025] Monthly Second Helping What Inflation Means for the Restaurant Industry Restaurant Behavior During Times of Inflation In the restaurant industry, known for its razor-thin margins, inflation is a scary word. This means that for Family and Casual Dining, when inflation goes up, traffic tends to go down. Who benefits?

Fast Casual 52

Fast Casual Fine Dining 2025 Point of Sale 52

Modern Restaurant Management

AUGUST 11, 2021

Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchise 450

Franchise Franchising Sports Fast Casual 450

Modern Restaurant Management

AUGUST 25, 2021

Additionally, its significant drive-thru business, which represents 65% of systemwide sales, has helped insulate the brand from recent market shifts. Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc.

Franchise 419

Franchise Franchising Customer Experience Point of Sale 419

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. “Special thanks to voters and consumers for your support.

Online Ordering 419

Online Ordering Leadership Website Management Customer Experience 419

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473