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As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Orderingfood online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” That’s where the NEXT Flavor Report comes in.
“As the restaurant industry appears to increasingly embraces AI, the journey to full-scale transformation is still a work in progress," said Evert Gruyaert, restaurants and food service industry leader, Deloitte. "Leveraging That includes things like voice AI in drive thrus to automate the order-taking process.
While there was a brief dip in consumer awareness of menu price increases in late 2024, the spring of 2025 has seen a moderate rise, affecting dining habits and consumer perceptions of value. ” Restaurants should focus on tech that adds real value, not just innovation for innovation’s sake, Fink noted.
The QSR industry is heading into 2025 at a crossroads of innovation and expectation. At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. Menu innovation has become a key way to deliver value.
More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.
Navigating Emerging Challenges in Profitability In 2024, U.S. trillion in 2024. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. By adopting forward-thinking approaches, restaurants can thrive amid this challenging landscape.
A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. percent in 2024 — falling short of the 4.1 Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food.
A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S. The survey of 1,500 U.S.-based
Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our The study was in-field in Sept-Oct 2024.
Participants reported continued food and labor cost increases, with 89 percent experiencing rising staff expenses, well exceeding the 79 percent of last year's survey who predicted labor cost increases. More than half of those coping with food cost inflation this year are seeing a 1 percent to 5 percent increase.
According to the 2024 Technomic Breakfast Study , waffles are seeing a surge in popularity beyond breakfast—now appearing in appetizers, snacks and even desserts with operators realizing an economic boost. “Waffle-omics” is a term we use at Golden Waffles. It really is so easy to innovate around waffles.
Photo: Shutterstock Value, convenience and food quality are the three big drivers that will draw consumers into a restaurant for breakfast. The report also found that there’s a slight shift away from takeout toward dine-in visits, but when consumers opt for breakfast off-premise, online ordering and mobile payment rules.
As of 2024, Paris alone boasts approximately 18,000 bistros, making up 10 percent of France’s restaurant scene. They are top spots for the best food in France. Even rural cafés in distant locales have adopted the bistro blueprint: hearty food served in a welcoming space.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. Food-away-from-home spending is likely to see modest growth as softer consumer spending patterns prevail. ” A Year of Challenges U.S.
This system utilizes real-time data to forecast demand and adjust production accordingly, thereby reducing food waste and enhancing service speed ( Emerging, 2024 ). Platforms like Fourth iQ use real-time sales and staffing data to recommend optimal shift coverage ( Fourth, 2024 ). During peak hours, popular items stay stocked.
Takeout orders increased 46 percent Shift in Guest Dining Preferences for Valentine's As restaurants prepare for Valentine's Day, new data from Tock reveals a clear shift in guest dining preferences and booking patterns. percent in 2024. Analyzing data from full-service restaurants on Feb. Prepaid bookings now represent 38.6
Joe Kahn, founder and chief innovation officer of the Columbus, Ohio-based chain, felt that guests were ready for more flavor excitement and better-quality ingredients. “I Joe was like a mad scientist in the innovation lab,” added Sarah Kear, CMO of 52-location Condado Tacos. “We The new, improved margaritas rolled out June 10.
This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.
We see a surge in the functional beverage space thats blurring the boundaries for all beverage formats creating opportunities for innovation. And this trend is making inroads into the restaurant space, says Jillian Hermanowicz, VP of marketing and communications at Florida Food Products (FFP).
billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.
05, 2025 Facebook Twitter LinkedIn The average workplace catering order size is up 12% to about $420. About 59% of those who place workplace orders are swayed by the menu, with budget-friendliness following close behind at 37%. She provides in-depth coverage of chefs, trends and menu innovation. Hint: The menu matters a lot.
According to the 2024 TouchBistro Diner Trends Report, 85 percent of diners in the U.S. The dishes in your menu that are prepared with local products tell your customers that the food is fresher, as those ingredients have a shorter distance to travel. If your brand is modern and innovative, your dishes should reflect this same spirit.
Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. As of 2024, over half of U.S. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.
Potato Wedges were discontinued in 2020, but the Louisville, Kentucky, fast-food brand reported that since then, the call for their return garnered thousands of social media comments and online petition signatures. She provides in-depth coverage of chefs, trends and menu innovation. Starting Sept. Sign up here.
per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. Its core product is online ordering, but it has expanded into marketing and customer engagement as well as payment processing.
The number of pizzas ordered last quarter increased 6%. We’re really feeling good about the core business and we just launched more innovation.” Penegor also revealed that the company’s innovation efforts were lacking when he arrived. “On The result was 1% same-store sales in the second quarter. That, plus a $6.99
In 2024, we saw these applications move from the drawing board to the laboratory. The first prototype AI order-takers are in use now, and we are seeing many positive signs: Order accuracy: AI is very good at listening and responding to queries. Customers are never waiting for an employee to pull on a headset.
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. If you’re looking to incorporate international dishes into your menu, either to explore global themes or for educational food programs, ancient grain-based options are a great choice.
Our goal was to create made-to-order meals that won’t break the bank but keep the freshness and consistency we’re known for,” said Fred Slater, director of R&D and executive chef of the 102-unit fast casual. But they tested the quesadilla for six weeks, and the teams were able to cook it to order, even in the tighter drive-thru footprints.
. “This redesign is not just about aesthetics; it’s about enhancing the customer experience, improving operational efficiency, and creating a welcoming environment that reflects our commitment to quality and innovation." Our aim was to enhance the guest experience while strengthening and streamlining operations.
13, 2025 Facebook Twitter LinkedIn Customers can now order McDonald's delivery through the website. Who needs an app to order delivery? The fast-food giant and DoorDash on Wednesday announced the launch of a new online ordering experience in the U.S., The delivery company’s drivers will then fulfill the orders.
And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? It’s easy to score what’s marketed as a Dubai Chocolate Bar at specialty retail food stores; in New York City a 7-ounce bar sells for about $19. Sign up here.
It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners. Los Angeles has become a hotbed for bagel concepts like Courage Bagels, Hank’s Bagels, the Yeastie Boys food trucks, and more. This year, units will open in the Chicagoland area, and Las Vegas.
Online ordering provider Olo has long beaten the drum for using digital order data to shape marketing. It’s the next logical step for an industry that has spent the past five or so years digitizing orders and collecting reams of customer info from those orders. Just 3% said personalized offers based on past purchases.
Photo: Shutterstock Value, convenience and food quality are the three big drivers that will draw consumers into a restaurant for breakfast. The report also found that there’s a slight shift away from takeout toward dine-in visits, but when consumers opt for breakfast off-premise, online ordering and mobile payment rules.
We were inspired by our guests requests to create a backyard-style BBQ Whopper, said Zack Young, Burger King’s director of culinary innovation US & Canada. “We To put the new Whopper on the menu, the Miami-based fast-food burger chain had to bring in the brisket, Carolina gold BBQ sauce and crispy onions. starting at $4.79.
The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. And there will be more technology, including self-service ordering kiosks.
London, UK) Thu, 26 Jun – USDA cuts world 2024/25 coffee production to 174.4 Research from the oat milk brand shows that 63% of UK consumers order flavoured hot coffee and 87% order flavoured iced. The 2024 annual report shows certification reaching 1.8 million 60kg bags. World output is revised down 0.5
Additionally, brands need to hyper-focus on customer-centric innovation and collaborative partnerships. Key Metrics for Suppliers Kalamaras highlighted the critical metrics brands should monitor to navigate this challenging landscape: Traffic Why: A key driver for tabletop product sales, especially in replenishment orders.
Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Tough times call for more comfort food.
Chowly 2024 Recap Growing Together with Independent Restaurant Operators 2024 has been a year of growth, innovation, and connection at Chowly. We made it a priority to support our own customers during these meetings, ordering lunch from some of our favorite local restaurantsrestaurants powered by Chowly.
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