Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

JUNE 27, 2025

percent in 2024 — falling short of the 4.1 Meanwhile, Chili’s, which saw average unit volumes increase 16 percent in 2024 , experiences a 3 percent satisfaction drop to 78. percent in 2024, providing openings for popular brands like Raising Cane’s and Wingstop. At the same time, U.S. chain sales grew just 3.1

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Restaurant Business

JULY 2, 2025

News prices commodities Breakfast Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Investors are leery about fast-food chains and they’re jumping onto a few key casual-dining bandwagons. Sign up here. View All Articles by This Author Want breaking news at your fingertips?

Pricing 241

Pricing Back of House Fast Casual 2025 241

Restaurant Business

JUNE 20, 2025

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun. Sign up here.

Delivery 236

Delivery Fast Casual Leadership Point of Sale 236

Modern Restaurant Management

JULY 21, 2025

” How AI is Revolutionizing Restaurants , a Deloitte report based on a survey of 375 global restaurant executives in 11 countries fielded during Q4 2024, explores how operators are using AI. It is one of the areas where many are already seeing returns, especially those in the casual dining space.

Customer Experience 399

Customer Experience Employee Relations Loyalty Program Inventory 399

Modern Restaurant Management

MAY 9, 2025

As of 2024, Paris alone boasts approximately 18,000 bistros, making up 10 percent of France’s restaurant scene. In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

FEBRUARY 13, 2025

percent in 2024. Increase in average prepaid value: The average prepaid reservation has increased 36 percent to $102 so far this year, up from $75 in 2024.²This Recent diner data from OpenTable shows that in the US,Valentine's Day reservations are trending higher than 2024, up double digits YoY.

2024 221

2024 Fine Dining Book Reservations 221

Restaurant Business

JULY 2, 2025

Fast-casual Condado Tacos—which prefers calling itself “next-gen casual”—has long had a bar program with a selection of conventional margaritas and beers to go with its Mexican-style menu and vibe. Investors are leery about fast-food chains and they’re jumping onto a few key casual-dining bandwagons. By Patricia Cobe on Jul.

Fast Casual 238

Fast Casual Beverage Back of House Leadership 238

Modern Restaurant Management

NOVEMBER 25, 2024

In a similar “perception-versus-reality” scenario, 74 percent of our latest consumer survey respondents believed they were paying more for restaurant food — despite a slowdown in price increases in 2024. As a result, they are overwhelmingly dining out less across all restaurant segments.

Pricing 446

Pricing Food Airlines Point of Sale 446

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Restaurant Business

JUNE 6, 2025

2024 was a tough year for restaurants. But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter.

Fast Casual 143

Fast Casual Leadership 2025 2024 143

Restaurant Business

JULY 9, 2025

Premium Emerging Brands Olive & Finch lets diners dictate how they want to experience the brand This growing premium fast casual out of Denver is expanding with an all-day menu priced no higher than $20. But that doesn’t mean that it hasn’t changed with consumer demand.

Leadership 254

Leadership Back of House 2025 Food Supply 254

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

JULY 25, 2025

Meanwhile, dine-in visits have increased in fast-casual and fast-food restaurants, while takeout and drive-in orders are down. Nevertheless, 28% of weekend breakfast eaters are looking for “breakfast options that are inexpensive,” up from 22% in 2021. Other brands are winning with new, more sustainable business models.

Mobile Ordering 200

Mobile Ordering Fast Casual Leadership Consumer Goods 200

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchise Franchising 221

Restaurant Business

JUNE 27, 2025

News Emerging Brands franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. But the goal is to grow and to get bagels into communities that don’t have a good fresh-baked bagel.”

Fast Casual 170

Fast Casual Franchise Franchising Leadership 170

Black Box Intelligence

NOVEMBER 20, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from October 2024 OCTOBER: BY THE NUMBERS 0.5% Here are the most significant October 2024 Restaurant Trends. It’s the strongest month since May 2024. Meanwhile, the average for all months in 2024 is a slightly lower 2.9%.

2024 52

2024 Guest Recovery Point of Sale Fine Dining 52

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. This combined average growth rate is stronger than any other month in 2024.

2024 52

2024 Point of Sale Front of House Fast Casual 52

Restaurant Business

JUNE 2, 2025

Sales in the segment far exceeded industry trends, boosted by growth brands like Chipotle, Wingstop, Raising Cane's and Jersey Mike's Subs. But some brands were left behind.

Fast Casual 170

Fast Casual Casual 2024 Operations 170

Restaurant Business

JUNE 17, 2025

Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. But Tampa-based Greenlane is among a growing number of fast-casual concepts making freshly prepared salads a drive-thru option. By Lisa Jennings on Jun.

Fast Casual 158

Fast Casual Leadership Mobile Ordering Casual 158

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But is B Corp certification something restaurants should pursue?

Certification 221

Certification Fast Casual Government Front of House 221

Restaurant Business

JULY 22, 2025

Click here to complete your profile Multimedia How Cracker Barrel chef Matt Banton is expanding the flavor portfolio Tyler Florence dishes on San Francisco and David Burke puts his pastrami to the test Happy Hour value and summer flavors The summer of spritzes The Latest Leadership Wendys names Pete Suerken president of its U.S.

Loyalty Program 217

Loyalty Program Leadership Franchise Franchising 217

Restaurant Business

JUNE 11, 2025

A rendering of Perkins Griddle & Go fast-casual concept. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers. News food drink Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Fast Casual 180

Fast Casual Front of House Back of House Leadership 180

Restaurant Business

JULY 22, 2025

News franchising acquisitions finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Franchise 273

Franchise Franchising Loyalty Program Leadership 273

Black Box Intelligence

MAY 12, 2025

Panda Express (Fast Casual) Who is Panda Express? Lower Turnover : On average, Panda Express consistently maintains much lower turnover rates for non-management, management, and General Manager employees compared to their local Fast Casual competitors. LongHorn Steakhouse (Casual Dining) Who is LongHorn Steakhouse?

2025 52

2025 Fast Casual Fine Dining Casual 52

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. This trend is not just in fine dining, but though positioning levels – bars/pubs, clubs, smart casual, fast casual, cafés, QSR and right down to impulse.

Hospitality 78

Hospitality 2025 Food Back of House 78

Restaurant Business

JULY 22, 2025

The good news for Crumbl, however, is that the company’s profitability did improve in 2024, and by quite a bit. After adding 264 locations in 2022 and 281 in 2023, Crumbl added just 87 new restaurants in 2024. But at least pick a representative store. Or publish the actual median. Or just stick with the average.

Franchise 157

Franchise Franchising Loyalty Program Leadership 157

Restaurant Business

JUNE 17, 2025

billion in 2024 and are expected to top $3 trillion by 2028, the report said. Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. C-store foodservice grew 5% last year and is on pace to grow another 5.7%

Food 274

Food Fast Casual Leadership Loyalty Program 274

Black Box Intelligence

DECEMBER 10, 2024

In highlighting the performance of top restaurant brands for Q3 of 2024, we want to (deservedly)sing their praise. The Capital Grille , for instance, is often lauded for its attentive staff and sophisticated atmosphere, while Twin Peaks wins guests over with its inviting, casual environment. while Full Service restaurants averaged 4.3.

2024 52

2024 Fast Casual Customer Service Seasonal Menu 52

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Restaurant Business

JULY 9, 2025

This seems to be the next iteration of BK’s 2024 Million Dollar Whopper promotion, in which Royal Perks loyalty members could submit new flavor ideas for the Whopper with the chance to win $1 million. But that doesn’t mean that it hasn’t changed with consumer demand.

Leadership 144

Leadership Food Supply Loyalty Program Fast Casual 144

Restaurant Business

JUNE 25, 2025

Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. News leadership Fast_Casual Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Sign up here.

Leadership 221

Leadership Fast Casual 2025 Casual 221

Restaurant Business

JUNE 23, 2025

technology News Tech Check Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. But it’s claims like those that restaurants should be wary of while shopping for technology. View All Articles by This Author Want breaking news at your fingertips?

Hiring 170

Hiring Mobile Ordering Advertising Leadership 170

EATER

MARCH 12, 2025

At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened.

Social Media 294

Social Media Sports Employee Relations Bar 294

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. As of 2024, over half of U.S. This type of casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Restaurant Business

JUNE 24, 2025

Probably not The Bottom Line: The fast-casual Mexican chain remains a shockingly good value and its first-quarter sales slowdown was not out of the ordinary. Among fast-casual chains, the slowdown was more pronounced. None of this isn’t to say that there aren’t potential issues with the fast-casual chain. Photo: Shutterstock.

Fast Casual 144

Fast Casual Leadership Point of Sale Social Media 144