Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

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Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting.

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Pricing Loyalty Program Social Media 2023 88

Open for Business

JANUARY 26, 2023

And if restaurant owners don’t put restaurant marketing efforts behind a promotion, the best concepts can stall. For a fine dining Italian restaurant, it could be that fresh truffle supplements are available at a premium price for a limited time. Offering them at a discount might reveal if they’re priced too high to move. (If

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2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

JANUARY 20, 2023

Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. We've compiled some fun Super bowl promotional ideas to get your first social media marketing plan started. But behind it all, what matters most is HOW you attract clients.

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Specials 2023 Social Media Email Marketing 195

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. These are some of the latest hospitality trends to consider for your restaurant.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. But don’t just take our word for it. Why does this matter to your bottom line?

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Loyalty Program Social Media 2023 Download 197

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount.

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2024 Online Ordering Website Management 2023 203

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

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Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Developing concise marketing messages. What about the rest of the market? Hint: rewards help.

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Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

NOVEMBER 15, 2023

A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S. Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year.

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Loyalty Program Mobile Ordering Website Management Online Ordering 110

The Restaurant Times

JANUARY 26, 2023

Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience. In fact, by 2025, the cloud POS market is expected to reach $6 billion. Read along!

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Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

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Ordering Online Ordering Loyalty Program Customer Experience 197

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. In addition, Toast offers products ranging from payroll and tips management to inventory management , email marketing and more. 9) Clover Another POS software solution serving restaurants is Clover.

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Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. They can also integrate with loyalty programs and customer relationship management (CRM) systems to further personalize the dining experience.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

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Modern Restaurant Management

NOVEMBER 30, 2023

Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations. POS data can be the key to unlocking these types of tailored marketing strategies and promotions to reach customers of today.

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Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. Do you meet the expectations your marketing creates? They expect payment-related rewards and loyalty programs every time they transact.

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Operations Loyalty Program Mobile Ordering Consumer Goods 164

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% F&B CPI has further fed into the business sustainability equation recently in driving F&B pricing higher, as the slow repricing response from F&B operators lead to a game of catch up in the last year.

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Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% F&B CPI has further fed into the business sustainability equation recently in driving F&B pricing higher, as the slow repricing response from F&B operators lead to a game of catch up in the last year.

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Hospitality Loyalty Program Fast Casual Food 78

Open for Business

MAY 9, 2023

Uber Eats offers a range of partnership levels, from basic delivery services to integration with marketing campaigns and promotions. DoorDash With a strong market share in the U.S., DoorDash also offers a subscription service, DashPass, which can drive customer loyalty and increase order frequency.

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Delivery 2023 Loyalty Program Customer Service 78

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. food prices grew at a slower rate in February compared to January (9.5% food prices grew at a slower rate in February compared to January (9.5% versus 10.1%).

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Food Loyalty Program 2023 2022 76

Apicbase

DECEMBER 8, 2022

Many market forces that shaped the restaurant industry over the past few years were linked to the disruptions caused by the global pandemic. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. But there’s a catch. Dynamic pop-ups.

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2023 Food Supply Online Ordering Kitchen Safety 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

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Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. – Corin Camenisch, Product Marketing Lead at SumUp AI is revolutionizing the industry, but we’ve only scratched the surface. Here are some of their insights. Click here for the first part.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

Bingage

MARCH 18, 2023

Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless or the brand sends you super personalized discounts and offers that make you feel special and a strong bond between you and the brand. You can spend less on marketing by targeting customers instead of prospects.

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Loyalty Program Social Media Email Marketing Customer Service 52

QSR Automations

DECEMBER 22, 2023

Rise of AI Artificial Intelligence (AI) was the breakout star of 2023; from ChatGPT to AI art controversies, it can seem from the news that AI is a passing fad, but it can streamline your restaurant by translating recipes, keeping a digital stock list, and more. This blog was updated on December 22nd, 2023 for updated information and clarity.

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2024 Loyalty Program Online Ordering Customer Service 52

Bingage

MARCH 10, 2023

What’s the thought of a customer, how a customer feels after they have purchased something from your site is the part of customer’s journey to loyalty. Post-purchase emails can help you retain customers, build loyalty, and engage more with customers. What is Reward Marketing? How it increases customer loyalty & retention.

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Email Marketing Loyalty Program Customer Experience Online Ordering 52

Sling

APRIL 2, 2023

Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. That said, there are two general classes of IP on which you can model your own program.

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Cash Management Loyalty Program Casual Specials 78

The Restaurant Times

JUNE 6, 2023

According to Grand View Research , the market size of restaurant management software will reach $4.5 The market is projected to experience a 16.3% CAGR from 2023 to 2030. With this information readily available, you can make informed decisions regarding pricing and menu engineering to maximize profitability.

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Inventory Management Management Food Supply 52

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . These apps are also the perfect way to run loyalty programs for customers.

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Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

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Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

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The Restaurant Times

FEBRUARY 28, 2023

According to Hospitality Technology’s 2023 POS Software Trends Report , restaurateurs are particularly interested in using analytical information for the following: digital engagement, payment streamlining, and menu optimization , followed by the reward program, upselling, and personalized offers. How Do Restaurants Gather Data?

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Operations Point of Sale Seasonal Menu Customer Experience 52

Apicbase

MARCH 17, 2023

Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Restaurant technology platforms also help you manage customer relationships and track customer behaviour, so you can easily customise offers and promotions to increase customer satisfaction and loyalty.

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Modern Restaurant Management

DECEMBER 16, 2019

percent year over year according to Black Box Intelligence’s Market Share Report. Restaurants have had to keep up with this growth from a staffing standpoint amid the most difficult labor market in decades. data highlights: Despite summer dips, Starbucks remained the market leader, taking 27.9 percent of market share.

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Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. billion by 2030.

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2024 Operations 2023 Loyalty Program 52

The Food Corridor

MARCH 27, 2023

The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 Even more bullish, Euromonitor suggests the market could reach $1 trillion by 2030 , benefiting from cheaper, more reliable delivery and taking large chunks out of drive-thru and other takeaway food segments. billion by 2027.

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Kitchen Safety Delivery Online Ordering Food Order 59