Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. economy demonstrated resilience in 2023—with GDP, employment rates and consumer spending remaining relatively stable or even growing. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Dole Out Digital Deals Growing your digital presence enables you to level up your loyalty program and marketing campaigns. You also want to integrate your marketing and loyalty platform with your restaurant POS system.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

OCTOBER 21, 2024

Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. PLNT Burger further incentivizes plant-based purchases by turning that data into a loyalty program, rewarding customers with free food for amounts of water or land “saved.” We call it out. You know where it’s from.

Sustainability 328

Sustainability Sourcing Consumer Goods Seasonal Menu 328

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Labor : From a labor standpoint, 2023 was a relatively good year for operators.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. from 2023 to 2030. If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

MAY 9, 2023

And with a sustained uptick of restaurant spending – January 2023 was up 24 percent on the same month last year, according to the US Census Bureau – the conditions are ripe for flourishing. ” In a restaurant setting, personalization often lies in making informed menu recommendations – something automation excels at.

Mobile Ordering 444

Mobile Ordering Customer Experience Seasonal Menu Food Order 444

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Below are insights from the survey, highlighting the latest trends surrounding gift cards, loyalty programs and merchant apps.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JANUARY 2, 2024

This heightened awareness will drive consumers to actively seek information and make informed decisions to ensure their well-being. ” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms.

2024 493

2024 Fast Casual Food Safety Insurance 493

7 Shifts

JANUARY 20, 2023

Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. To speed things up, you could build a loyalty program or organize giveaways leading up to important events like the Super Bowl.

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

JUNE 29, 2023

Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform. 2020 fast-tracked the adoption of omnichannel for even the most traditional dine-in establishments.

Hospitality 221

Hospitality Online Ordering Loyalty Program Mobile Ordering 221

Bingage

FEBRUARY 9, 2023

Introduction As we step into the new year 2023, Keeping an eye on the trends emerging in the restaurant industry is essential. In this blog, we will discuss the 7 Restaurant trends set to reshape the industry in 2023. Use Bingage to send automated campaigns for your customers to gain engagement and loyalty from your customers.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? This is good information, too.) Who is the target customer base?

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Management 367

Management Management Operations Mobile Ordering 367

Open for Business

AUGUST 4, 2023

Next gen loyalty programs are a smart, effective way for restaurants to stand out and build a stronger connection with guests. These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. The average person belongs to more than 14 loyalty programs.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

FEBRUARY 7, 2024

Some quick-service chains, including Chick-fil-A, have crossed a tipping point, with more than half their sales coming via digital orders in 2023. Ritual : Clean, simple online ordering with a loyalty program option and POS integration. Use order information with inventory management software for smarter purchasing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

The Rail

JANUARY 9, 2024

A new report from Bank of America revealed that silver spenders are the only generation who increased their consumer spending in 2023. Offer Senior Discounts Another great way to draw in silver spenders to your restaurant is to offer age-specific discounts or loyalty programs. This is guaranteed to attract older customers.

Loyalty Program 147

Loyalty Program Social Media Website Management Back of House 147

7 Shifts

NOVEMBER 1, 2022

Your marketing plan is a central place that outlines and informs your marketing strategy. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. You can use this information to automate a birthday email to your customers to wish them a happy birthday. Loyalty programs.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

FEBRUARY 2, 2023

Advanced restaurant technology is helping businesses flourish by informing and supporting better decisions about labor, inventory, pricing and customer loyalty programs, and by streamlining tasks to save time and money. It’s as easy as call, give support details, and receive a technician’s information and arrival time.

POS 78

POS Loyalty Program Customer Service Technology 78

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. These are some of the latest hospitality trends to consider for your restaurant.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Lavu

MARCH 13, 2025

For instance, if your restaurant experiences a 20% sales boost every December, you can use this information to better prepare for the holiday rush in the future. In 2023, the restaurant reviewed past summer POS data and found some interesting trends: sales jumped by 60% in August, and specific drinks saw a 45% increase between March and July.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. And although prices are expected to continue to grow more slowly in 2023 than in 2022, price growth is still projected to be above historical-average rates. and rose 7.2%

Food 98

Food 2023 Loyalty Program 2022 98

Sling

JULY 24, 2023

It delivers quick, digestible bursts of information in an Instagram-like format with quizzes at the end of each module so you can get rid of boring employee handbook binders. UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps.

2023 78

2023 Management Management Tip Distribution 78

Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Open for Business

MARCH 7, 2023

What is a restaurant training program? In many restaurants, this process is very informal. What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. How is restaurant training delivered? How is restaurant training delivered?

Training 78

Training 2023 Front of House Back of House 78

The Restaurant Times

JANUARY 26, 2023

Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers. Read along!

POS 59

POS 2023 Loyalty Program Point of Sale 59

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 2023 Loyalty Program Point of Sale 96

Lavu

FEBRUARY 28, 2025

Its industry-leading 91 NPS score reflects high customer satisfaction and loyalty. The table highlights pricing, features, and strengths to help you make an informed decision. Customer Database & Loyalty Programs Store customer preferences and reward repeat orders for better retention.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

SpotOn

JUNE 17, 2024

SpotOn found that 61% of operators say online ordering platforms provide them a way to drive greater customer loyalty and repeat visits.    In the survey of more than 300 restaurant owners and operators, 63% of respondents said their profitability increased in 2023.

Technology 111

Technology Operations Point of Sale Online Ordering 111

Open for Business

MAY 4, 2023

Make sure your staff training program is on point As Massimo Bottura told The World’s 50 Best Restaurants , “The waitstaff are more than 50% of the experience.” You can help your team provide an outstanding guest experience with a solid training program. Email marketing can be a great way to keep them informed.

Take-out 78

Take-out 2023 Online Ordering Customer Service 78

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. You can reward your customers for their loyalty by establishing a card system wherein they'll get a stamp (or a sticker) for every purchase they make. billion in 2023.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Black Box Intelligence

DECEMBER 18, 2024

Same-store sales and traffic growth this November were calculated compared to November 2023. As a result, sales and traffic were lower in November of 2023. This was the first month with positive YOY traffic growth since February of 2023. This was due to the same shift of Thanksgiving when comparing 2024 and 2023.

2024 52

2024 Guest Recovery Point of Sale 2023 52