Remove 2023 Remove Influencer Remove Innovation Remove Technology
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2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

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Feeding Gen Z: The Rise of Authenticity in F&B

Modern Restaurant Management

As Merriam-Webster's word of the year for 2023, authenticity is proving to be something that people of all generations search for now more than ever. This is where innovative technology steps in, offering a silver lining. Gen Z's influence on the dining scene calls for an industry-wide evolution.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. For part two, click here.

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Top Restaurant Tech Trends in 2024

Chowly

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. Additionally, 47% foresee increased reliance on technology to address labor challenges, while 45% acknowledge the need for more employees to meet rising customer demands. million jobs added nationally.

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2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

We've reached a point where we're recognizing the value and limits of these technologies. People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs.

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Customer satisfaction boils down to one thing

ChowNow

The goal was to see what factors influence customer satisfaction the most, and SoundHound used two methods to find out. For example, when asked directly, most diners listed quality of food, cleanliness, service, and pricing as the biggest influences on customer satisfaction, which isn’t surprising.