Open for Business

JULY 7, 2023

They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. The definition of the word hospitality can change depending on context.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. However, challenges persist with rising prices across various categories, potentially impacting household budgets. Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Own Your Changes In March 2023, restaurants’ food prices were 8.8 It’s not enough just to contain it for transport.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. To combat inflation in 2022, 39% of restaurants started tracking the price of key ingredients; 22% adjusted the number of vendors; 36% increased menu prices. This trend is expected to continue in 2023. Let’s dig in.

2023 52

2023 Operations Management Management 52

Perfect Daily Grind

OCTOBER 21, 2022

World of Coffee to return to Dubai in January 2023. The Specialty Coffee Association’s (SCA) flagship event will return to the Middle East for a second time, and is set to take place from 11 to 13 January 2023. WOC Dubai will also host the 2023 UAE National Coffee Championships. Tue, 18 Oct.

2023 161

2023 2022 Workshop Point of Sale 161

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

2024 196

2024 Loyalty Program Food Order 2030 196

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. Delivery under fire. But there’s a catch.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Perfect Daily Grind

NOVEMBER 25, 2022

PRF El Salvador will take place on 16 and 17 March 2023 in San Salvador. Proceeds of sales of Ayantu’s coffee will be used to fund the project. The company aims to open 200 kiosks by the end of January 2023, most of which are currently operating in EG Group petrol station forecourts and Asda supermarket stores.

2022 166

2022 Workshop Certification Café 166

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. The industry has reached a turning point. 1) More predictable digital sales will enable operational efficiency. 1) More predictable digital sales will enable operational efficiency. For the most in-depth analysis, download the full report.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.

2024 189

2024 2023 Food Order 2013 189

Black Box Intelligence

OCTOBER 27, 2022

Restaurant Finance Categories to Monitor Restaurant sales, Restaurant traffic, PPA (per person average), Sales per labor hour, Daypart, Beverage versus food sales, and On and off-premise sales So which categories are the most important? When gas prices rise, people typically stay in to save money.

2023 40

2023 Point of Sale 2022 Consumer Goods 40

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Rocket Fuel

APRIL 15, 2024

The QSR industry is always evolving, but a lot of the change in the last three years started with the COVID pandemic and the need to quickly evolve their business model and digest the impact of third-party delivery, which introduces complexities in terms of how you serve it, how you price for it, and how you recover losses.

2024 52

2024 Franchise Franchising Point of Sale 52

Perfect Daily Grind

NOVEMBER 18, 2022

PRF El Salvador will take place on 16 and 17 March 2023 at the San Salvador Exhibition Centre. points at 2022 Cup of Excellence Brazil. Specialty Coffee Association opens nominations for 2023 Sustainability Awards. Applications close on 13 January 2023. Natural Catuaí 144 variety scores 91.41

2022 122

2022 Franchise Franchising Point of Sale 122

Perfect Daily Grind

APRIL 29, 2022

Coca-Cola reports 27% increase in coffee category sales in 2022 first quarter. Sales growth is attributed to the expansion of Costa Coffee outlets across several markets. Each tin of Coracle Coffee contains six servings and is priced at US $20. Buyers can pre-order Sample Kits at a discounted price of US $190 until 1 June.

2022 124

2022 Point of Sale 2021 Café 124

Focus POS

OCTOBER 18, 2021

Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Aaron Allen & Associates

FEBRUARY 15, 2024

This means investments in performance optimization, modernization strategy, delivery and drive-thru strategy, diagnostics, and more are requisite for companies to stay competitive and profitable. Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies.

2002 52

2002 Point of Sale Back of House 2023 52

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . The drive-through voice ordering system is a well-known example of automated order-taking. .

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Mad Mobile

MARCH 8, 2024

Ideally, your system needs SSL (Secure Socket Layer) protection and point-to-point encryption (P2PE). Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Apicbase

MARCH 17, 2023

The European foodservice industry is at a tipping point. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 203

2023 2022 Consumer Goods Point of Sale 203

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

DECEMBER 27, 2022

Inflation is causing food prices – and food insecurity – to soar. . Then, you may also have more intangible costs of an unhappy customer spreading poor word-of-mouth about your restaurant, negative reviews on social media, and decreased traffic, lower sales, and customer loyalty. million tons of grain. Increase Quality and Accuracy.

Food Safety 226

Food Safety Audits Food Supply Food 226

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

DECEMBER 18, 2019

As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 133

2021 Point of Sale Guest Recovery Travel 133