Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 180

Operations Mobile Ordering Customer Experience Online Ordering 180

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. Delivery under fire. Delivery under fire.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. One notable development is the prevalence of QR codes.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 208

2022 2030 Food Supply Recruiting 208

Focus POS

OCTOBER 18, 2021

Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Aaron Allen & Associates

AUGUST 15, 2023

Economic Growth Will Continue to Shape the Middle East HORECA Landscape Economic Indicators Encourage Hotel/Restaurant/Catering Sales Generally, the HORECA industry grows at the pace of GDP growth, population, inflation, and share of discretionary income. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%.

Hotels 52

Hotels Catering Tourism 2023 52

The Restaurant Times

OCTOBER 24, 2021

Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. billion by 2023. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

MAY 25, 2020

Across the world, the trend of online food delivery is picking up like never before. With a shift towards the online delivery model, the market share of cloud kitchens, also known as dark kitchens, ghost kitchens, virtual restaurant, and delivery-only restaurant, has been steadily growing.

Operations 52

Operations Online Ordering Food Supply Food Order 52

The Restaurant Times

JULY 17, 2021

billion by the year 2023. It is similar to downloading movies instead of streaming online on OTT platforms. Even though the traditional POS systems have been used for a long time for printing Kitchen Order Tickets (KOTs), they have ample shortcomings due to which they are being replaced by the cloud POS systems.

POS 52

POS Cash Management Online Ordering Point of Sale 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023.

2023 118

2023 Front of House Customer Experience Customer Service 118

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

Apicbase

MARCH 17, 2023

The European foodservice industry is at a tipping point. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Let’s dig in.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 101

Catering 2024 2023 Guest Recovery 101

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. Online ordering and delivery play an essential role in pizzerias.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Open for Business

JULY 7, 2023

Quick links The pandemic’s impact on what hospitality means The hospitality value proposition Hospitality, online Technology and hospitality Personalized hospitality Training for good hospitality Diversity and hospitality Sustainability, ethical practices, and hospitality What role do guests play? In the hotel industry, it means one thing.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

DECEMBER 18, 2019

The online survey of 1,000 Americans was fielded by in September 2019 by Edelman Intelligence for Lightlife to measure perspectives on the plant-based category. Lime Venue Portfolio recently released research on how event buyers are more inclined to offer plant-based menus as they become more common and popular among guests.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. Usually, the central system is a point-of-sale (POS) system. Technology is crucial to the success of modern restaurants.

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Mad Mobile

MARCH 8, 2024

Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. These systems are more affordable than a legacy POS across the board.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 190

Franchise Franchising Fast Casual Loyalty Program 190

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . ” Ike's Loves Bangin' Buns.

Franchise 189

Franchise Franchising Food Fast Casual 189

MadMobile

NOVEMBER 10, 2022

More and more, shoppers are looking for a hybrid experience combining the best online and in-store shopping. Now more than ever, businesses need an effective form of retail management that can marry the online and in-store shopping experience. In addition, 37% say they ordered online and picked it up in the store (BOPIS).

Retail 40

Retail Mobile Ordering Social Media Online Ordering 40

EATER

APRIL 20, 2021

Individual venues can apply for grants of up to $5 million directly on the SBA website or through point-of-sale (POS) systems like Square, while restaurant groups can seek up to $10 million — as long as they have fewer than 20 locations and are not a publicly traded company. No firm date has been set.

Food Truck 112

Food Truck Document Small Business Point of Sale 112

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

MAY 5, 2020

In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp Reimagines Business Owner Platform. COVID-19 Business Highlights Badges : As an extension of the Business Highlights product, Yelp introduced new badges that help businesses showcase their availability and offerings during COVID-19.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122