Remove 2023 Remove Customer Experience Remove Delivery
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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

In 2023, over 1.5 were registered on food delivery platforms like Grubhub, DoorDash, and Uber Eats. What are the consequences of this type of delivery fraud for the legitimate restaurants listed on the platform? What are some common fraud activities you are seeing that affect restaurants? million restaurants in the U.S.

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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. According to Statista , the global online food delivery market size was valued at $151.5 According to Statista , the global online food delivery market size was valued at $151.5

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Balancing Dining Experiences with Cost-Conscious Strategies

Modern Restaurant Management

“This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. When it comes to delivery, you can take the process into your own hands.

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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can! Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line.

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What’s the Deal With Wonder, the ‘Food Hall’ That’s Suddenly Everywhere?

EATER

Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. How is Wonder different from other delivery platforms?

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2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

Guest experience is more important than ever as a likely recession increases competition for business. Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. Operators will continue incentivizing in-house delivery and in-app purchases.

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