Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

7 Shifts

DECEMBER 16, 2022

They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. continued to grow, they developed a broader technology vision for their 11 locations. At the center of every great restaurant is a great team.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. You can also consider creating your own mobile app. Consumers crave convenience.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. To set your business apart when it comes to recruiting and retaining staff, look to payroll and benefits technology.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

DECEMBER 7, 2022

But that does not mean that they are married to the idea of cooking at home for every meal, so offer as many dining options as possible including dine-in, carryout, online ordering, curbside pick-up, and delivery. Make Yourself Mobile-Friendly. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 These days they are often connected to a brand’s mobile app. These days they are often connected to a brand’s mobile app.

Loyalty Program 212

Loyalty Program Pricing Menu Mobile Ordering 212

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

DECEMBER 21, 2023

As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week. And that's not all.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Open for Business

NOVEMBER 21, 2022

Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Consequently “more than 80 percent of Gen Z-owned businesses expect to get more than half of their revenue from digital (web, mobile, online delivery, social media) by 2022 versus only 33 percent of Baby Boomer-owned businesses.”

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Many restaurants today are using legacy technologies that cannot support must-haves like tableside ordering, delivery app integrations and loyalty/rewards tracking.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Aaron Allen & Associates

OCTOBER 4, 2022

Restaurant labor costs are usually the largest cost foodservice establishments have in their P&L, averaging around 30% of sales. per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 In the U.S., In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Lavu

SEPTEMBER 6, 2022

Using a powerful dashboard, merchants have access to detailed sales analytics, allowing them to track volume, payments per hour/day, average payments and tips, as well as payment methods. 68% of people surveyed at restaurants using Up ‘n go said they would return to a restaurant because of Up ‘n go. Khatri, CEO of Lavu.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Restaurant365

JANUARY 4, 2022

Many analysts see the rising inflation trend lasting minimally through the first half of the year, with rates not expected to moderate or improve until the second half of 2022. But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors.

Inventory 148

Inventory Pricing Management Management 148

Perfect Daily Grind

APRIL 4, 2023

Forging connection to origin: a specialty “special” One of the main selling points of specialty coffee is that it is more sustainable, traceable, and transparent than commodity-grade coffee. Kosta Kallivrousis is the Sales Manager at Algrano in the US. This includes processing method, variety, altitude, and terroir.

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. The restaurant industry, once slow to adopt modern technology, has undergone a significant digital transformation in response to the pandemic. There are 6.92

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

BNG Point of Sale

FEBRUARY 4, 2022

Best 2022 Guide t o Credit Card Processing f or Nonprofits. A payment gateway is technology that securely captures and encrypts sensitive credit card details from a donor and transmits that data to a payment processor to complete a transaction.? Credit Card Processing f or Nonprofits.

2022 52

2022 Online Ordering Small Business Mobile Ordering 52

BNG Point of Sale

FEBRUARY 4, 2022

Best 2022 Guide t o Credit Card Processing f or Nonprofits. A payment gateway is technology that securely captures and encrypts sensitive credit card details from a donor and transmits that data to a payment processor to complete a transaction.? Credit Card Processing f or Nonprofits.

2022 52

2022 Online Ordering Small Business Mobile Ordering 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

MARCH 11, 2022

Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Restaurant sales in the US grew from $842.3 million in 2022, to $1,087 million in 2023. 54% of restaurants plan to spend more on technology in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

Aaron Allen & Associates

AUGUST 24, 2022

Pizza technology has been one of the leading segments when it comes to the introduction of tech to restaurants. From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Slice’s total funding to date (as of February 2022) is $125m.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 In short, consumers are ordering more food, and for larger parties. percent, and it’s clear that net sales performance was sustained by average check growth.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” Additionally, its significant drive-thru business, which represents 65% of systemwide sales, has helped insulate the brand from recent market shifts. Taco John’s International Inc. Jeremiah's Marks Milestone.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 188

Franchise Franchising Food Fast Casual 188