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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. You order online and receive a code.

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Digital Dining: What Restaurants Need to Know Now

Modern Restaurant Management

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. When survey respondents were asked if they have more apps now than in 2022, 38 percent of those visiting restaurants frequently reported an increase, compared to 26 percent of all respondents.

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How F&B Companies Can Mitigate Some of the Industry’s Biggest Risks

Modern Restaurant Management

billion in 2022 to $7,221.73 Not to mention a tarnished brand reputation that can have negative impacts on consumer loyalty for years to come. Management should have a designated internal compliance leader to monitor new rules as they are passed into law and create plans for enforcing the necessary operational and process changes.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. For example, Chick-fil-A is debuting advanced store designs to engage new audiences, introducing two new architectural concepts.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

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Price Matters — Inflation Wearing on Consumer Dining Behavior

Modern Restaurant Management

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. When survey respondents were asked if they have more apps now than in 2022, 38 percent of those visiting restaurants frequently reported an increase, compared to 26 percent of all respondents.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

Despite this, four in 10 Canadians are still tentative about eating in-person and plan to postpone their first in-person dining experience for anywhere between a few months of reopening, to sometime in 2022. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone.

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