Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. According to the survey data, 45 percent of operators reported a surge in same-day sales between August 2022 and August 2023.

2024 198

2024 2023 Back of House 2022 198

Modern Restaurant Management

MARCH 11, 2022

As the COVID-19 pandemic continues to throw curve balls, the restaurant business is getting knocked back down just as it was starting to recover. Increased Emphasis on Online Ordering. The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins.

2022 204

2022 Marketing Fast Casual Mobile Ordering 204

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

The Restaurant Group

OCTOBER 21, 2022

2022’s Restaurant Industry. When the pandemic in 2022 struck, every restaurant in the food industry was affected by numerous challenges such as coping with social distancing and food service restrictions. Some restaurants began offering food delivery services and logistics became a big turning point. Wrapping Up.

2022 88

2022 Back of House Food Supply Government 88

Modern Restaurant Management

DECEMBER 28, 2021

Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models.

Franchise 193

Franchise Franchising 2022 Fast Casual 193

7 Shifts

JUNE 20, 2022

A ghost kitchen (also known as a delivery-only restaurant, cloud kitchen, or dark kitchen) is a restaurant that is solely focused on cooking to-go meals. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents. What is a ghost kitchen?

Front of House 436

Front of House Food Truck Back of House Social Media 436

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

Future Food

OCTOBER 20, 2020

Trends for 2022 Re-engaging with Food in a Design Led World. So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. 2022, then, is shaping up as a really interesting year.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

DECEMBER 29, 2022

The immediate 2022 labor crunch has been extremely painful for operators. Labor will not go back to pre-pandemic levels and controlling labor costs will be crucial to maintaining profitability. Operators will continue incentivizing in-house delivery and in-app purchases.

2023 209

2023 Technology Back of House Customer Experience 209

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 184

2023 Front of House Back of House 2022 184

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. From then on, as we eased into lockdowns and got used to ordering in or eating outside, sales began a steady climb back up where they plateaued for the summer. Foot traffic disappeared overnight.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected. Strengthen Customer Retention.

Mobile Ordering 185

Mobile Ordering Front of House Back of House Consumer Goods 185

Modern Restaurant Management

DECEMBER 6, 2022

With inflation continuing to reach near 40-year highs, tipping for takeout and delivery dropped to 14.5 percent in the second quarter of 2022. 42 percent of people receive up to three food deliveries a week, while pre-pandemic habits were closer to 40 percent. consumers surveyed are most frustrated by long delivery times.

Back of House 186

Back of House Customer Experience Point of Sale Consumer Goods 186

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . from August 2022. reported in August. Same-store traffic growth fell to -3.6%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Marketing4Restaurants

JANUARY 5, 2022

Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

2022 52

2022 Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have.

2022 52

2022 Hiring Front of House Back of House 52

The Restaurant Times

JANUARY 13, 2022

F oodies and F&B experts share their predictions for the food industry trends that will likely emerge in 2022 in the weeks and months to come. However, with the arrival of new business models like cloud kitchens and home delivery, restaurant owners can use these trends to pivot to new markets/audiences and boost growth.

2022 75

2022 Outdoor Beverage Waste 75

Modern Restaurant Management

APRIL 13, 2022

With many restaurants running with limited staff, automating delivery allows your staff to focus on higher-priority tasks. food delivery companies brought in roughly $5.5 This is a key indicator that food delivery has become a customer preference. Retaining and Attracting Employees. For reference, the top four U.S.

POS 211

POS Food Supply Mobile Ordering Point of Sale 211

Marketing4Restaurants

DECEMBER 29, 2021

We put all these together to discuss what the big trends will be for Restaurants in 2022 and how you can benefit from them. It’s the beginning of a new year and one of the things you should be focused on are the trends in the restaurant industry for 2022. What are we seeing within the industry?

2022 52

2022 Front of House Food Truck Back of House 52

The Restaurant Times

JANUARY 3, 2022

5 Restaurant Technology Trends Ready To Usher In 2022. Home delivery and takeaway services, initiated by the restaurants since then, have proven to be quite successful in maximizing revenues. Over the years, the use of cloud applications has witnessed a surge, and now, the technology has become popular across the F&B sector.

2022 52

2022 Technology Customer Service Customer Experience 52

EATER

JANUARY 18, 2022

Where to find the best food around the world in 2022. The cities, islands, neighborhoods, and regions that top the list of places we want to eat in 2022 span the globe, from Guadalajara to Markham, Saint-Martin to Orange County — yes, that O.C. — It’s definitely not a guarantee these places will even welcome visitors throughout 2022.

2022 106

2022 Fine Dining Tourism Food Truck 106

7 Shifts

JANUARY 20, 2023

So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. Go all-in on pick-up and delivery Truth is: Most people will stay at home. Delivery and pick-up orders tend to be higher during the Super Bowl than any other time of year. In 2019, diners spent $81.30

Specials 195

Specials 2023 Social Media Email Marketing 195

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. percent higher than in March 2022. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. Restaurants operating on this model are maximizing old and new revenue streams to keep afloat.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

DECEMBER 28, 2023

Top Ordered Food Nationwide Fries Chicken Quesadilla Mozzarella Sticks Garlic Naan Spicy Chicken Sandwich Pepperoni Pizza Chips & Queso Traditional Wings Cobb Salad Fried Rice Holiday Hosting, Delivered : This year, we saw more consumers ordering delivery for their guests while hosting.

2024 174

2024 2023 Food Order 2013 174

Modern Restaurant Management

JUNE 30, 2021

The bill will likely be back before the California legislature in January 2022. San Francisco Passes Permanent 15-Percent Delivery Fee Cap : On June 22, 2022, San Francisco’s Board of Supervisors unanimously passed a 15% permanent delivery fee cap on delivery fees charged to restaurants.

2021 186

2021 Restaurant Law Kitchen Safety Food Safety 186

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments. All growth numbers are year over year unless specified. rating.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 186

Food Food Safety Front of House Fast Casual 186

The Restaurant Times

FEBRUARY 10, 2022

There is no likelihood of losing data as it is backed up on a remote server. Introducing automation to inventory management is proven to reduce inventory costs due to wastage in the back- and front-of-the-house. Having the right features in your software will help you run your business better and provide better ROI. .

POS 52

POS 2022 Loyalty Program Inventory 52

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. from August 2022. reported in August. Same-store traffic growth fell to -3.6%

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. The personalization of drive-thrus began internally across many brands a few years back. Every minute!

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 21, 2021

While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line. Improve Back-Office Processes. Inflation on both wages and commodities are putting major margin pressure on brands.

Point of Sale 192

Point of Sale Supplies Back of House Customer Experience 192