Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. It could be that you've got mobility issues.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: 1: Enhance Contactless Ordering and Payments. Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. tweet this). #2:

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). TECH: Social distancing and contact-free technology will be indispensable in 2021, as sanitation and safety concerns around COVID-19 remain (14).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). Customer loyalty programs are trending (and profitable).

Loyalty Program 88

Loyalty Program 2021 Mobile Ordering Customer Experience 88

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). Customer loyalty programs are trending (and profitable).

Loyalty Program 78

Loyalty Program 2021 Mobile Ordering Customer Experience 78

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Read on to discover the five restaurant industry trends for 2021 and beyond. Online Ordering. It goes without saying that in 2021, online ordering is here to stay. Outdoor Dining.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

DECEMBER 20, 2021

A good mobile experience. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Restaurant Clicks

OCTOBER 11, 2021

Pueblo Viejo offers a variety of Mexican food, Distant Relatives serves up mouth-watering BBQ, and Dough Boys churns out fresh, wood-burned pizzas. Those who like a little ice cream with their beer will also want to try Besame, a mobile ice cream factory on-site Wednesday through Sunday. Jester King. percent ABV American IPA.

Brewery 117

Brewery Serving Seasonal Menu Online Ordering 117

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Simplified Mobile Experience.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

AUGUST 5, 2021

Restaurant and bar employment (as of July 2021) remains down by 1.5 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Mobile food trucks are adopting new technologies, reducing costs, and responding to change. in 2021 or double the previous forecast.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Ellen Linardi.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

The Restaurant Times

OCTOBER 29, 2021

For a mobile business like food trucks catering to multiple locations, it is relatively harder to keep everything clean and be eco-friendly. A mobile business like food trucks consumes a lot of fuel while moving from one place to another, thereby emitting heavy toxins into the air.

Food Truck 97

Food Truck Sustainability 2021 Food 97

Modern Restaurant Management

FEBRUARY 25, 2021

.” Square found that restaurants are fundamentally reimagining the way they do business to keep their operation running smoothly, improve their bottom line, and continue serving their customers. Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

The Restaurant Times

JANUARY 11, 2022

Here is a 2021 Recap of the Indian restaurant industry. . Technological Advances Kick Start 2021 The Indian Restaurant Industry. As the year 2021 approached, everyone preferred to forget about their problems and look forward to a bright and promising future. April: Getting Through The Pandemic Once Again . (i)

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

DECEMBER 17, 2021

The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Order accuracy is a pivotal part of the diner experience. Not only does a wrong order dissolve trust between customers and employees and impact, it also creates tension within the team of employees.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

MAY 28, 2020

Recent surveys show that Americans are less likely now to visit restaurant locations, order takeout or get food delivered to them. And yet, despite this environment, some quick serve restaurant (QSR) brands are still seeing success. They have focused on mobile, the device near and dear to all of us. Why Is Mobile Ideal?

Mobile Ordering 181

Mobile Ordering Point of Sale Back of House Download 181

Modern Restaurant Management

DECEMBER 15, 2020

Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. Restaurants are serving guests who are more digitally enabled than ever before. Full-Speed Ahead: 2021. The Rise of Digital Channels.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

Modern Restaurant Management

AUGUST 10, 2022

To cope with their current challenges, food-service businesses need to look back on their lockdown experiences — and keep on innovating in order to keep customers coming back for more. There's also growing demand for online ordering prior to arrival, so that restaurants can prep dishes before diners even reach their table.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Help (Still) Wanted Throughout the Restaurant Industry. While the restaurant and foodservice industry added back 1.7M Roughly half of U.S.

2022 207

2022 2030 Food Supply Recruiting 207

EATER

APRIL 10, 2024

Kitchens in Wonder’s food halls can be as small as 750 square feet, and each location can serve food from up to 30 — 30! Three months after creating his menu, Johnson returned to the kitchen and Wonder’s chefs served him their version of his food. Customers place orders on the Wonder app for delivery or pick-up.

Delivery 135

Delivery Cash Management Point of Sale Back of House 135

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Gourmet Marketing

SEPTEMBER 10, 2021

Here are a few ideas that are important to include: A few images of mouth-watering dishes your restaurant offers and perhaps the dining atmosphere; A link to the food menu; An online ordering tab; A link for making online reservations; A link to Google maps for directions and contact information including a phone number.

Design 84

Design 2021 SEO Mobile Ordering 84

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Mobile Optimized: In the U.S. alone, 72% of online searches for restaurants take place on mobile devices. 51 Restaurant Websites for Design Inspiration. Girl & the Goat.

Design 92

Design 2021 Online Ordering Website Management 92

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Throughout 2021 and beyond, that answer will largely depend on how restaurants adjust their loyalty programs.

Loyalty Program 203

Loyalty Program Mobile Ordering Customer Experience Online Ordering 203

Perfect Daily Grind

JANUARY 4, 2023

“As well as this, the number of coffee shops offering on-tap beverages has increased, which provides businesses with new ways to quickly serve high-quality drinks,” Spencer says. Capsules and single-serve coffee products have also become more popular over the past few years. How are consumer expectations evolving?

Mobile Ordering 169

Mobile Ordering Beverage Customer Service Online Ordering 169

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Do they serve just coffee or small foods as well? These elements include the following: Number of guests you expect to serve in a day. If you're considering serving alcohol at your coffee shop, you will need to get a liquor license. Market and Promote the Opening. Coffee Bars.

License 459

License Hiring Equipment Point of Sale 459

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. During the pandemic, mobile ordering at the national coffee chain skyrocketed, making up a quarter of all orders.

Mobile Ordering 117

Mobile Ordering Customer Service Food Order Online Ordering 117

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Hot on Hot Chicken. Albuquerque, N.M.;

Franchise 203

Franchise Franchising 2020 2021 203

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. and adding a reservation or online ordering widget. In fact, 77% of diners visit a restaurant’s website before they dine at or order out from a venue. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Perfect Daily Grind

MAY 17, 2022

Just over 20 years on in 2021, Statista estimated that some 4.9 When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We Considering the boom in online ordering, co-ordinating the preparation of coffee and food has never been so important. and Ed say.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188