Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

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2021 Operations Loyalty Program Mobile Ordering 52

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. The short answer is offering enticing 4th of July specials.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Download the Restaurant Trends for 2022 report for more details. Fast is not fast enough.

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2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Lack of clarity in advance of an in-person visit can result in situations similar to a September 17, 2021 incident at Carmine’s in Manhattan.

Communication 197

Communication Social Media Menu Loyalty Program 197

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. Elevate Your Food Photography. Update Your Online Menu.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. We’ve also noticed the increased importance of loyalty programs at times like this.

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2020 Kitchen Safety Food Safety Loyalty Program 193

Goliath Consulting

NOVEMBER 23, 2021

According to Total Food Service, QR codes can drive engagement and loyalty opportunities. Diners normally have to take action to learn about a restaurant’s offerings – call, visit the website, or browse social media pages. Industry experts say it isn’t a fad,” Tech to Table, CNBC, August 2021. Beyond QR codes.

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Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

JANUARY 22, 2021

.” Using modular construction for restaurant development saves 10-15 percent overall, and allows for consistency and efficiency with the building process taking approximately five weeks to complete. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. All five restaurants are slated to open in 2021.

Franchise 199

Franchise Franchising 2020 2021 199

MadMobile

AUGUST 30, 2022

The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy. When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. Meanwhile, searches for reservations increased 107% over the same quarter.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

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Franchise Franchising Loyalty Program 2022 172

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments.

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Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

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Franchise Franchising Loyalty Program Kitchen Safety 128

The Restaurant Times

FEBRUARY 22, 2022

However, we are living in exciting times with new opportunities emerging out of utter chaos. The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. It helps them get the most out of their money and lets them feel like they’re making a difference.

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2022 Front of House Cash Management Online Ordering 98

Restaurant365

JUNE 4, 2021

However, much of improving your profitability requires the same discipline as it takes to create a new habit: improving operations incrementally over time. You need to be constantly improving profitability so that food and wage costs don’t take over your restaurant profit margin. How do you take advantage of the rise in demand?

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Loyalty Program Point of Sale Inventory Customer Service 78

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

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Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 21, 2020

Yet at the same time, every marketer blasted out email updates “we’re in this together” filling consumer’s inboxes, rendering email virtually ineffective and driving down open rates from the pre-pandemic abysmal 20 percent. When you give back to the community, the community takes care of you.

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2020 Online Ordering Fast Casual Cash Management 158

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7 Returning to On Premise.

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2021 Fast Casual Online Ordering Consumer Goods 193

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. Here are their responses. generation.

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2021 Kitchen Safety Food Safety Mobile Ordering 189

The Food Corridor

MARCH 27, 2023

Therefore, they operate behind the scenes and out of sight. The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 Before we get into how a cloud kitchen differs from a normal restaurant offering delivery, let’s take a look at where The Food Corridor fits in. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. ” Optimism Is Returning.

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2021 Online Ordering Mobile Ordering Guest Recovery 186

Aaron Allen & Associates

AUGUST 24, 2022

Here, we’ll take a broader view of how things are shaping up for the global pizza market and some thoughts on where it is likely to head. Pizza Hut Investing in Artificial Intelligence In 2021, Yum! The company has proven time and again that it’s not afraid to introduce new innovations or take chances with its brand.

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Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. PopID accounts also tie to loyalty programs for automatic credit with every purchase. 20 at 4 p.m. .

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Construction is expected to take place throughout the summer, with a potential opening date in late August.

Franchise 151

Franchise Franchising Food Truck Loyalty Program 151

Modern Restaurant Management

DECEMBER 4, 2020

Over one-quarter of respondents (27 percent) believe that a company's social distancing policies are among the most important characteristics when choosing a local business, roughly equal with the appearance of the store (28 percent), and above familiarity (21 percent) and loyalty (19 percent). Paytronix Systems, Inc.,

Loyalty Program 120

Loyalty Program Fast Casual Online Ordering Consumer Goods 120

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 205

Food Safety Mobile Ordering Kitchen Safety Online Ordering 205

Modern Restaurant Management

AUGUST 25, 2021

Brecht started working at Jeremiah’s right out of high school as a part-time employee. This all started out as a high school dream and watching it come to fruition has been truly extraordinary” said Litwack. Overall, in the first half of 2021, Chicken Salad Chick’s total system sales are up +50 percent year-over-year.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. And because our food travels so well, guests never have to choose between quality and convenience."

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Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

NOVEMBER 20, 2019

Since then, the couple has worked to streamline operations and build-out the menu, while also repositioning the brand for expansion. McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. In 2007, it was purchased by David and Camille Rutkauskas.

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Franchise Franchising Customer Experience Seasonal Menu 86

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP).

Mobile Ordering 171

Mobile Ordering Restaurant Law Seating Customer Service 171

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. “We know that seismic changes continue to take place within the food and media industries. The Awards are one of these programs.”

Food 162

Food Tip Distribution Guest Recovery Food Safety 162

Modern Restaurant Management

NOVEMBER 17, 2020

With guests are dining out less, it makes sense that they are ordering bigger ticket items when they do. Restaurants and event spaces can offer consumers incentives to book post-holiday parties in the spring months of 2021. percent responded “some time in 2021.” Avoiding waiting in concession lines (39 percent).

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2020 Mobile Ordering Online Ordering Merchandise 134

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing.

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Franchise Franchising Food Safety Kitchen Safety 143

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust. California.

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2021 Loyalty Program Coupons Fast Casual 190

Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” Nathan's Famous in France.

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Franchise Franchising Customer Experience Fast Casual 175

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 183

Modern Restaurant Management

MAY 27, 2020

Altering seating arrangements to improve spacing between guests. Offering easy-to-assemble, take-home meals. TableSafe’s technology integrates directly with the POS, allowing the check to be reviewed, paid, processed, closed-out, and an email receipt provided away from the POS system. Added sanitizing stations.

Food Safety 158

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 158