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Staying In Is Here to Stay. What Does that Mean for Restaurant Loyalty Programs? 

Modern Restaurant Management

According to Mastercard’s “ Recovery Insights: The Shift to Digital ,” 59 percent of consumers say that eating in more than going out is a change that’s here to stay. Throughout 2021 and beyond, that answer will largely depend on how restaurants adjust their loyalty programs.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. The full Discerning Diner report can be read here. ” Attracting New Diners.

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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Missing menu items are a deal breaker. Gaps in menu choices and ability to customize disappoint consumers. Gaps in menu choices and ability to customize disappoint consumers.

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Restaurants Can Leverage Their POS System to Make the Most Out of Outdoor Dining

Modern Restaurant Management

According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right. Actionable Insights Gathered by POS Data. Customized and Tailored Promotions.

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Inflation Takes a Bite at the Restaurant Industry; How Can Operators Cope?

Modern Restaurant Management

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. According to a poll from Ipsos, meals purchased at restaurants and take out foods are usually the first extraneous expense to be cut by consumers.

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Restaurant Management: A Recipe for Success

Focus POS

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. H3: A strong loyalty program. Special menu items for online patrons only.

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

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