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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Gen Z and Millennials download and keep restaurant apps for access to special menu items.

2021 170
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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 184
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Mastering Multi-Channel Sales: A Comprehensive Guide for QSR Operators

Rocket Fuel

This highlights the increasing consumer demand for convenience and the importance of offering delivery options for QSR operators. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years.

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Gift Card Marketing During COVID-19 and How It Can Help Restaurants

Touch Bistro

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

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MRM Research Roundup: Mid-August 2021 Edition

Modern Restaurant Management

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 180
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Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors

Goliath Consulting

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

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MRM Research Roundup: Mid-March 2021 Edition

Modern Restaurant Management

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Americans know that third-parties stand in the way of restaurant recovery, and, while 4 in 10 Americans (37 percent) say they want to do all they can to directly support restaurants, they know more is needed. Sluggish Restaurant Recovery.

2021 136