Black Box Intelligence

JULY 26, 2022

Same-Store Sales Growth Lowest Since February 2021. reported for May and the lowest it has been since February of 2021. Upscale Casual also saw a steep decline compared to May 2022. Guests of low check growth restaurants talked about their experiences using more positive value-related words than the rest.

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. Trivia and other games are often available too.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Apicbase

SEPTEMBER 23, 2022

These restaurants are scaling fast, and quite often venture far beyond their country of origin. Fast Casual Restaurant. Casual Restaurant. The most important item in their menu, however, is “the good company that creates great memories.” Fast Casual Restaurant. Fast Casual Restaurant.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 21, 2020

As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Black Box Intelligence

JULY 26, 2022

Same-Store Sales Growth Lowest Since February 2021 Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. reported for May and the lowest it has been since February of 2021. Upscale Casual also saw a steep decline compared to May 2022.

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 Considering that restaurant food sentiment is improving among guests, an opportunity is presented to explore their favorite menu items. The second most mentioned menu items were burgers, followed by chicken (which included chicken sandwiches). percentage points year over year.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Now more than ever, health insurance is essential to employees’ wellbeing.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Casual dining is also trending?about Consider upgrading your packaging or streamlining your off-premise menu to improve their satisfaction and keep them coming back as in-person dining eventually returns.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. As of June 2021, food service and drinking places employed 11.3 million as of June 2021, 97 percent of the 151.1 percent overall.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

MARCH 24, 2020

Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever." Ultimately, our end goal with virtual kitchens is to reach wider audiences with our acclaimed, innovative menu items.” Brands, Inc.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. ” Throughout the Covid-19 crisis, the brand has placed an emphasis on maintaining the health and safety of its employees and customers. Pieology in China.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). ” The Return to On Premise. Spending habits are positiv e.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Apicbase

FEBRUARY 29, 2024

Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. On the other hand, fast food restaurants are on the rise , with 0.8% by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K. In the U.K.,

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. During the pandemic, before we opened our first location in July 2021, throughout 2020, it gave me time to pause and think of what type of company we're trying to build, and it was. Play that back.'

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category. Real Food at BK.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. “We put the safety of our employees first. “We put the safety of our employees first.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Southern Glazer's Acknowledges Drivers and Warehouse Employees.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JANUARY 27, 2020

This is a game changer in quick-serve and fast casual restaurants." In addition to ordering ahead via Grubhub, in-store ordering kiosks allow restaurants to migrate employees away from the cash register and back to food prep lines and fulfilment areas, expediting and ensuring accuracy of orders and increasing throughput.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

DECEMBER 14, 2020

." The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. The webinar focuses on how to create a sought-after menu, maximize takeout and create family meals and meal kits for their diners’ holiday events.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

OCTOBER 29, 2020

This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.” Burma and DoorDash have rethought the entire Burma Superstar menu and dining experience for off-premises.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” by the end of fiscal 2021. reducing to approximately 3.0x

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

FEBRUARY 1, 2021

Customer brand loyalty has survived the impact of the COVID-19 pandemic, which imposed a severe stress test on brands, according to Brand Keys 25th annual 2021 Customer Loyalty Engagement Index® (CLEI). The 2021 survey examined 94 categories and 855 brands. Travel Plans for 2021. Brand Loyalty Survives Pandemic.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Top Side Dishes.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Black Box Intelligence

NOVEMBER 1, 2021

October 27, 2021. Data through the week ending October 17, 2021. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . October 19, 2021.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

EATER

MARCH 22, 2024

In 2021, the company went public , even as it remained every bit the private social club, a move that has yielded mixed financial results. The barriers to entry, though, are much lower, and in addition to being free to enter, most restaurants have relatively affordable menus. They are buzzy, they're fun. People have a good experience.”

Back of House 93

Back of House Social Media 2017 Hotels 93

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. percent to a score of 79 (falling below 80 for just the second time) while limited-service (fast food) restaurants dropped 1.3

2020 221

2020 Mobile Ordering Hotels Food Safety 221