MRM Research Roundup: End-of-September 2021 Edition
Modern Restaurant Management
OCTOBER 4, 2021
Of those who suffered from a poor experience upon arrival, 40 percent had to flag down staff to let them know they were picking up their order, 40 percent had to wait in the general order line due to no designated pickup, and 20 percent stated their order was missing from the pickup shelf. Inflation and Pricing Concerns. ·
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