Focus POS

AUGUST 7, 2020

Even before the pandemic, ghost kitchens had been all the buzz in the hospitality industry. . What is a ghost kitchen? . A ghost kitchen is a kitchen that operates in a space without a dining area. It caters specifically to online orders, and is usually a delivery-only restaurant. Meet Delivery Demand .

2020 167

2020 Front of House Kitchen Safety Back of House 167

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. However, most restaurants were still getting more delivery orders than ever.

Delivery 78

Delivery Online Ordering Food Website Management 78

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. According to a study by Panasonic , the percentage of restaurant businesses that consider themselves “tech-forward” doubled from 13% in January 2020 to 26% by August 2020. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370

Hot Schedules

JUNE 25, 2020

New Minimum Wages Rates in Effect July 1, 2020. In addition, many locales have new and variable rules regarding tip credits, workplace safety, and paid leave. Smokey Bones Successful Expansion to Ghost Kitchen Operations. The post New Minimum Wages Rates in Effect July 1, 2020 appeared first on HS Fourth US / Main.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Relay's technology dispatches couriers to restaurants who have pending delivery orders. Here are their responses.

2020 176

2020 Online Ordering Fast Casual Cash Management 176

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Third-party delivery. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. 1-NPD Group/CREST®, October 2020. In the U.S.,

Guest Recovery 199

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 199

Deliverect

APRIL 20, 2020

Over the past few months, delivery and takeout have become a lifeline for restaurants across the globe. Food delivery was booming business before we were hit by the coronavirus. After this is all over, some of those new habits will remain and change the way we’ve been approaching delivery all together. Desserts and side dishes.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW!

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Consider Expanding Delivery Options in Your Market. Many restaurants adopted delivery services out of necessity in 2020.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

KaTom

SEPTEMBER 15, 2020

Being a popular and delicious food item that can feed several people for a reasonable price, it’s no surprise that pizza has catapulted to the top of the pandemic comfort food pyramid, with delivery-driven concepts grabbing a big slice of the pie. The pandemic has also affected delivery systems. The Rise & Fall of the Hut.

2020 61

2020 Kitchen Safety 2025 Franchise 61

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. Delivery Reimagined. Rethinking delivery will be an important focus area for brands as delivery orders remain at a higher percentage of total transaction volume. Contactless and Convenience.

Loyalty Program 199

Loyalty Program Mobile Ordering Kitchen Safety Customer Service 199

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Home Delivery, Contactless Society, Increased Remote Work and the Gen-Z Digital Generation. Look for an expansion of physical and digital accommodations to support delivery service (like more parking spaces and pickup lockers).

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Mobile Technology.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 109

2020 Food Safety Kitchen Safety Consumer Goods 109

Modern Restaurant Management

JUNE 6, 2022

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. The Demand for Transparency. Restaurants Are Evaluating Differently.

Audits 186

Audits Kitchen Safety Back of House Point of Sale 186

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 30, 2021

Technology also allows for seamless delivery operations during colder months. New safety protocols may hurt restaurants’ bottom line again, while also impacting retention rates due to business closures and lack of steady income. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. Go All In on Digital Delivery.

Innovation 221

Innovation Hiring Mobile Ordering Kitchen Safety 221

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Online food delivery and takeaway concept boomed amidst pandemic and continues to gain momentum till today. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

The Restaurant Times

JULY 16, 2021

As dine-in facilities kept shutting down, online delivery saw a surge on the back of public health advisories. Even though the industry has suffered heavy losses, the online restaurant food delivery market is playing a lead role in terms of recovery. Now the delivery is faster and safer, thanks to a number of new technologies.

Delivery 59

Delivery Marketing Social Media Food 59

Culinary Cues

MAY 20, 2020

This is a powerful and very important statement that should become a rallying cry in 2020. If we need to downsize the number of cooks in our kitchen because of a reduction in restaurant capacity and menu breadth, how can we make the job of cooking attractive and lucrative?

Kitchen Safety 336

Kitchen Safety Customer Experience Customer Service Education 336

Modern Restaurant Management

DECEMBER 15, 2021

Additionally, a 2020 survey conducted by Datassentials found that consumers rank “clean and sanitary” ahead of traditional decision-factors like taste, value and location when choosing a restaurant. This helps to maintain consistent chemical delivery and avoid lapses in cleanliness. A Window into Warewashing.

Kitchen Safety 199

Kitchen Safety Front of House Food Safety Equipment 199

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Do you need someone to make deliveries part-time?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 3, 2021

The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Additionally, offering limited menus speeds up wait times and streamlines kitchen operations which is one more benefit of having a modular and easy to update menu system. Automated Safety.

Technology 193

Technology Mobile Ordering Kitchen Safety Food Safety 193

Perfect Daily Grind

MAY 17, 2022

Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. “We and Ed say. The pandemic just sped up this process.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). Which brings us to the next point on deliveries. Here are our best guesses for the business trends of 2021.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

Management 186

Management Management BOH Front of House 186

Foodable

MAY 18, 2020

Listen to "Delivery Breakthrough | Restaurant H.E.L.P. Leading up to COVID-19, operators were beginning to test out the delivery waters whether it was through their native channel or third-party platforms. One major aspect to consider is how to maintain control over the customer experience during delivery and third-party hand-offs.

Delivery 52

Delivery Kitchen Safety Customer Experience Food Safety 52

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Modern Restaurant Management

MAY 8, 2020

With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Food Safety. Communications.

Food Safety 207

Food Safety Kitchen Safety Front of House Website Management 207

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Group

DECEMBER 31, 2020

While the hurdles of 2020 may not end when the clock strikes midnight on December 31 st , the restaurant landscape is better equipped to deal with whatever comes its way. Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

APRIL 27, 2020

How to ramp up takeout and delivery operations. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Support for no-contact doorstep delivery and minimal-exposure pickup options. Best practices for calculating cash flow. Tips for pivoting to retail.

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Modern Restaurant Management

APRIL 27, 2020

How to ramp up takeout and delivery operations. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Support for no-contact doorstep delivery and minimal-exposure pickup options. Best practices for calculating cash flow. Tips for pivoting to retail.

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182