2020 Delivery Dine-in Operations 
7 Shifts
JUNE 23, 2020
With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. Pros of in-house delivery. Cons of in-house delivery.
Modern Restaurant Management
FEBRUARY 1, 2022
Since the first panic-inducing months of the pandemic in 2020, the restaurant industry has proven to be far more resilient than people would have expected. Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs.
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7 Shifts
JANUARY 14, 2021
The restaurant industry will look back on 2020 as the spark that changed how it does business. The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. Nearly 900 delivery-related roles have been created in the 9 months since March 2020.
7 Shifts
MARCH 20, 2020
However, in the wake of COVID-19, restaurants are leaning into alternative ways to move inventory, keep staff working, and delight their guests by focusing on delivery and takeout. Here are a few reasons to consider exploring these off-premise dining options. As of this article’s publication, more than 20 U.S.
Modern Restaurant Management
DECEMBER 21, 2020
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry.
Modern Restaurant Management
NOVEMBER 2, 2020
survey found that of the restaurants who are operating at less than full capacity, only 29 percent said they could keep their doors open indefinitely. restaurants are operating at less than 100 percent capacity in their dining rooms. Patio dining in colder weather. A vast majority of the U.S.
7 Shifts
OCTOBER 15, 2020
Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.
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