Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery. Find the Right Channels.

Marketing 203

Marketing Email Marketing Loyalty Program Point of Sale 203

Modern Restaurant Management

JULY 23, 2021

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. In 2020, Starbucks reported that nearly a quarter of all its orders in the U.S. Restaurants must make loyalty programs accessible and convenient. were placed from a phone. Appeal to All Types of Users. Engage at the Right Time.

Loyalty Program 223

Loyalty Program Mobile Ordering Download Email Marketing 223

Modern Restaurant Management

DECEMBER 28, 2020

People have so many options when it comes to dining out so we need to go above and beyond. People have so many options when it comes to dining out so we need to go above and beyond. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). App downloads remain strong.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 43 percent plan to add an outdoor on-site dining space. "What

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

JANUARY 26, 2023

POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different. No cover fees through September 30, 2020. For more information, visit: sba.gov/paycheckprotection.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different. No cover fees through September 30, 2020. For more information, visit: sba.gov/paycheckprotection.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Bingage

JANUARY 29, 2021

This year people have several hopes to make a satisfying business to cope up with 2020 loses. By sending “Hey We are missing you” SMS that is set to send when your customer hasn’t dined at your restaurant for a while. Increasing repeat customer visits through automated Loyalty Programs. We are here for you.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). The hotel sent a personalized offer to book again based on previous dining and stay history: More than 1 in 5 (23 percent). ” Building Loyalty. ” Building Loyalty. What’s Important to Travelers.

Travel 118

Travel Food Hotels Loyalty Program 118

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. COVID-19 has prompted massive changes in how restaurants operate.

2021 78

2021 Operations Mobile Ordering Social Media 78

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Thankfully, fraud in the form of data breaches, identity theft, account takeover, and loyalty program abuse actually seems to be on the decline. In Hwang’s case, her restaurant experienced a “growing barrage” of these disputes.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Bingage

MAY 24, 2022

By sending the “Hey We are missing you” SMS that is set to send when your customer hasn’t dined at your restaurant for a while. SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. There is a gap between customers and business.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Thankfully, fraud in the form of data breaches, identity theft, account takeover, and loyalty program abuse actually seems to be on the decline. In Hwang’s case, her restaurant experienced a “growing barrage” of these disputes.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

Touch Bistro

AUGUST 20, 2021

Additionally, Yelp found that interest in food delivery remains at 189% of 2019 levels , even as people once again return to dining rooms. alone, a 2020 report shows that 111 million people were using food delivery apps. In the past few years, the demand for third-party food delivery services has been on a steady rise. In the U.K.

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. "The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. More Tropical in Colorado.

Franchise 110

Franchise Franchising Loyalty Program Book 110

ChefMod

OCTOBER 6, 2021

According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020. Well, not anymore.

2021 52

2021 Email Marketing Front of House Cash Management 52

Bingage

JANUARY 29, 2021

By sending “Hey We are missing you” SMS that is set to send when your customer hasn’t dined at your restaurant for a while. SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. To treat them differently. billion in 2017 to reach $25.1

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

By sending the “Hey We are missing you” SMS that is set to send when your customer hasn’t dined at your restaurant for a while. SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. There is a gap between customers and business.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Buzztime Business

MARCH 23, 2021

For more information about the company and its clinical programs, please visit www.Brooklynitx.com. Casual dining venues license Buzztime’s customizable solution to differentiate themselves via competitive fun by offering guests trivia, card, sports and arcade games.

Point of Sale 60

Point of Sale License Loyalty Program 2021 60

Buzztime Business

MARCH 23, 2021

For more information about the company and its clinical programs, please visit www.Brooklynitx.com. Casual dining venues license Buzztime’s customizable solution to differentiate themselves via competitive fun by offering guests trivia, card, sports and arcade games.

Point of Sale 60

Point of Sale License Loyalty Program 2021 60

Buzztime Business

MARCH 23, 2021

For more information about the company and its clinical programs, please visit www.Brooklynitx.com. Casual dining venues license Buzztime’s customizable solution to differentiate themselves via competitive fun by offering guests trivia, card, sports and arcade games.

Point of Sale 60

Point of Sale License Loyalty Program 2021 60

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. With aggressive expansion plans, CPK is modernizing the brand’s footprint, bringing trend-forward, California creative dining to a global audience. CPK Brings on Franchise Veteran. ” Rex's Ready to Grow.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Open for Business

SEPTEMBER 18, 2020

When we connected with diners in our July COVID-19 Survey , many talked about feelings toward eating out again, how they are more comfortable with dining outdoors, and the importance of safety precautions to dine out. . Also consider reaching out to your regulars with a special offer or menu-specific promotion. .

Email Marketing 158

Email Marketing Marketing Loyalty Program Download 158

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Buzztime Business

MARCH 15, 2021

2020 Stock Incentive Plan, and (vi) Proposal 8, to approve on an advisory basis the compensation that will be paid or may become payable to the named executive officers of NTN in connection with the merger. The proposed merger remains subject to further customary closing conditions and regulatory approvals.

Specials 60

Specials Certification Point of Sale License 60

Buzztime Business

MARCH 15, 2021

2020 Stock Incentive Plan, and (vi) Proposal 8, to approve on an advisory basis the compensation that will be paid or may become payable to the named executive officers of NTN in connection with the merger. The proposed merger remains subject to further customary closing conditions and regulatory approvals.

Specials 60

Specials Certification Point of Sale License 60

Buzztime Business

MARCH 15, 2021

2020 Stock Incentive Plan, and (vi) Proposal 8, to approve on an advisory basis the compensation that will be paid or may become payable to the named executive officers of NTN in connection with the merger. The proposed merger remains subject to further customary closing conditions and regulatory approvals.

Specials 60

Specials Certification Point of Sale License 60