Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. “With holiday traditions disrupted and people dining in smaller groups, they are looking to for inspiration and want to try something new,” added de Montfort Walker.

2020 162

2020 Point of Sale Seasonal Menu Consumer Goods 162

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 153

2020 Influencer Point of Sale Food Safety 153

Modern Restaurant Management

JULY 26, 2021

The state of dining has transformed over the last year and a half and continues to rapidly evolve. According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. In the U.S.,

Guest Recovery 199

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 199

7 Shifts

MAY 28, 2021

When the arrival of the pandemic in March of 2020 forced Pita Way to temporarily close a few locations and move their staff around. “I On average, each location has reduced labor cost percentage from an average of 32% in Jan 2020 to 23% in April 2021—a nine percent improvement. Communication for growth ??. Try 7shifts for Free.

Communication 370

Communication 2010 Management Management 370

Modern Restaurant Management

FEBRUARY 10, 2020

You may think that’s overstating, but… According to Restaurant Insider , 90 percent of guests research a restaurant online before dining there. Custom-branded website design will communicate to visitors exactly what they can expect when they visit your restaurant. That’s staggering. Your Signage. Your Menu.

2020 202

2020 Uniforms Online Ordering Design 202

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

Cash Management 227

Cash Management Social Media Seasonal Menu SEO 227

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Open and clear communication across our organization has been pivotal.

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

Modern Restaurant Management

MARCH 12, 2021

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. ” Digital Communication Can Increase Customer Loyalty. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 191

Mobile Ordering Front of House Communication Online Ordering 191

7 Shifts

JULY 31, 2020

Feeling inspired (like many restaurateurs do) by their love of hosting dinner parties and making fresh pizza, they decided to go into the pizzeria business in their hometown of San Antonio, Texas. Making fresh pasta, making pizza for people from scratch. And so we sold our house in New Mexico and we bought a failing Pizzeria in 2014.

Management 370

Management Management Document Communication 370

7 Shifts

JANUARY 11, 2021

2020 was a tough year, and you made a ton of sacrifices and difficult decisions already. With indoor dining closed as per Governor Cuomo until further notice, outdoor dining has become a staple of dining out in New York City. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

MARCH 26, 2020

7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. Last updated March 25th, 2020. The restaurant industry is in flux, and many restaurateurs lack access to the information and resources required to make decisions about their business.

Communication 367

Communication Delivery Government Dine-in 367

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. Utilize digital resources to streamline communication with customers. Given that 46.5

Customer Experience 160

Customer Experience Customer Service Online Ordering Food Safety 160

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MARCH 31, 2022

For the future, as upward of 80-90 percent of business now takes place in the drive-thru and pick-up lanes, it is essential for every site to bring the dining room experience to the windows. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. How is QSR ownership changing?

Employee Relations 184

Employee Relations Back of House Front of House Customer Experience 184

Social Hospitality

FEBRUARY 25, 2021

That all changed in 2020. With the past year’s emphasis on contactless dining, it’s never been more important for restaurants to have an online menu that’s easy to find and simple to navigate on a mobile device. One of the best ways to get an accurate Online Menu easily is have it tied to your standard dine-in menu.

2021 195

2021 Social Media Mobile Ordering Online Ordering 195

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders.

2020 99

2020 Food Safety Kitchen Safety Consumer Goods 99

Modern Restaurant Management

OCTOBER 1, 2020

Yes, dine in numbers are way down (only 27 percent of patrons have dined in since COVID-19 began, per sense360). For all of the discussion about delivery, curbside and pick up orders represent an-at-least equally sizeable percentage of restaurant business in 2020, if not far larger.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. The result was a 25% percent spike in sales in just two months.

Online Ordering 179

Online Ordering Point of Sale Website Management Inventory 179

Restaurant365

NOVEMBER 26, 2019

Check out our list of the top 16 features of restaurant management software that are must-haves in 2020. Near Field Communication (NFC) payments (i.e., However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. About a Restaurant Management Platform.

Management 175

Management Management BOH Front of House 175

Modern Restaurant Management

JUNE 17, 2020

Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Essential to calming the storm is communication with your customers.

Employee Relations 192

Employee Relations Food Safety Small Business Government 192

Modern Restaurant Management

MAY 3, 2021

Eight out of 10 consumers said they expect to continue their current dining habits beyond coronavirus , so the time is ripe to reevaluate the processes and tools QSRs use that prohibit adaptability. The entire restaurant industry has been hit particularly hard as consumers have drastically reduced their spending on dining out in every format.

Technology 193

Technology Mobile Ordering Kitchen Safety Food Safety 193

Modern Restaurant Management

SEPTEMBER 1, 2020

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." With so much focus on “going contactless”, it’s important to take steps to make sure guests feel welcome and supported in their dining experience. Make Staff Training a Priority.

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Future Food

OCTOBER 5, 2021

For those that were able to effectively adapt, takeaway and delivery sales have been the lifesaver of food business large and small, but getting back to dining out is what people truly want. Customers are human and humans yearn social contact and service when it comes to dining and drinking experiences.

Food 144

Food Café Customer Service Communication 144

7 Shifts

AUGUST 20, 2020

Another way that labor management software increases restaurant efficiency and productivity is by facilitating communication between staff. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Fortunately, tech can help boost operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

DECEMBER 28, 2020

People have so many options when it comes to dining out so we need to go above and beyond. People have so many options when it comes to dining out so we need to go above and beyond. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

OCTOBER 15, 2021

Utilize digital tools that allow you to regularly communicate with employees on their smartphones. This will attract employees looking for a safe place to work and will also draw customers who are choosing where to dine based on safety protocols. As we’ve seen since March 2020, COVID information and recommendations change often.

Food Safety 183

Food Safety Audits Employee Relations Training 183

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 127

Delivery Kitchen Safety Social Media Online Ordering 127

QSR Automations

JANUARY 15, 2024

Among them, ConnectSmart® Kitchen remains a g ame-changer , revolutionizing how restaurants o p timize l abor and streamline their operations. This leads to increased satisfaction among customers, in turn raising profits and even increasing mystery dining scores by 14%. Join our blog list: Subscribe!

2024 52

2024 Operations Front of House Social Media 52

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery. Truly Personalize.

Marketing 199

Marketing Email Marketing Loyalty Program Point of Sale 199

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. Dine-in and off-premise are very different things, and it's a must to take into account. To ensure that your food makes sense for off-premise dining, Landers suggests a mock delivery. It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96