Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 192

2020 Influencer Point of Sale Food Safety 192

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. There are new technologies, new ways of doing business, and new consumer habits, too.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. According to an upcoming 7shifts study on the state of labor in 2020, outdoor dining was the largest revenue-driver during COVID, as reported by 37% of restaurants.

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Return to on-premise. Effect of Protests. July 4 Preview.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

JANUARY 22, 2020

Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Online Ordering and Mobile Apps. Self-Service Tech.

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Customer Service 2020 Social Media Mobile Ordering 228

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Similarly, the State of Mobile 2021 report by App Annie found mobile orders of food and food delivery in the US grew by 105 percent in the past year. Owning the End-to-End Experience.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The State of What Feeds Us.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. .

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

KaTom

SEPTEMBER 15, 2020

Being a popular and delicious food item that can feed several people for a reasonable price, it’s no surprise that pizza has catapulted to the top of the pandemic comfort food pyramid, with delivery-driven concepts grabbing a big slice of the pie. The pandemic has also affected delivery systems. The Rise & Fall of the Hut.

2020 61

2020 Kitchen Safety 2025 Franchise 61

7 Shifts

AUGUST 6, 2021

In this post, we'll walk you through everything you need to know about restaurant sales forecasting - from the reasons why to forecast, to steps on how to create forecasts accurately, to what you should consider when forecasting for your restaurant. Restaurant Sales Forecasting Method & Techniques. Table of Contents.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Foodable

JANUARY 14, 2021

Barron and LeFranc explore the brand successes and failures of 2020, and what that means for restaurants in 2021. Three Key Points: Do not expect normalcy to return until 2022. Three Key Points: Do not expect normalcy to return until 2022. Tweetable Quotes: “Look at your facility as a sales-per-square-foot feature.

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2020 2021 Fast Casual Point of Sale 69

Modern Restaurant Management

NOVEMBER 4, 2021

While many brands will continue to work with third-party delivery services – out of necessity but also awareness – more and more are investing in their O&O apps. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

EATER

JUNE 28, 2021

San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

Delivery 88

Delivery Restaurant Law Email Marketing Customer Service 88

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. COVID-19 Foot Traffic Analysis. The company is conducting daily analysis to keep up to date on foot traffic patterns. Visits to the airport dropped 7.1 percent in the first week of March. percent and 2.2

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

The Restaurant Group

SEPTEMBER 16, 2020

Changes and Opportunities in 2020 and Beyond. Let’s take a look at the emerging 2020 restaurant trends, changes, and opportunities. Most expected delivery to be their saving grace, but quickly picked up on the benefits of curbside pickup. Needless to say, this has been a year like no other with unprecedented challenges.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Domino's Announces Need for 10,000 Employees Domino's announces the need for 10,000 full-time and part-time employees to support increased demand for delivery. March 19, 2020. March 19, 2020. March 19, 2020. March 18, 2020. March 18, 2020 L.A. March 18, 2020. March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Next Restaurants

MAY 4, 2021

Given how tumultuous 2020 was, the last year has necessitated a complete transformation in the way restaurants function. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Boost Deliveries & To-Go Orders. Self-Ordering Kiosks. Digitized Payments. Kitchen Display Systems.

Online Ordering 139

Online Ordering Fast Casual Mobile Ordering Point of Sale 139

EATER

NOVEMBER 3, 2022

Despite the copycat operations out there, these perishable garlands are big business: Edible Arrangements is one of the food businesses that has not only survived the pandemic, but thrived, enjoying a 45 percent increase in its sales , which totaled $500 million from 1,000 franchised stores in 2020. Marylu Herrera /Eater.

Franchise 77

Franchise Franchising Point of Sale Online Ordering 77

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. The rise of off-premise dining. ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Let us be clear from the outset, it is all about sales.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Next Restaurants

MAY 4, 2021

Given how tumultuous 2020 was, the last year has necessitated a complete transformation in the way restaurants function. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Boost Deliveries & To-Go Orders. Self-Ordering Kiosks. Digitized Payments. Kitchen Display Systems.

Online Ordering 78

Online Ordering Fast Casual Mobile Ordering Point of Sale 78

Black Box Intelligence

SEPTEMBER 13, 2021

Comparable Restaurant Sales. Comparable sales data tells you how much your restaurant sales changed year over year. Tracking comparable sales allows you to know whether your performance is consistent with the rest of the market, or if your restaurant is an outlier among the competition. Comparable Restaurant Foot traffic.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Aaron Allen & Associates

AUGUST 15, 2023

Economic Growth Will Continue to Shape the Middle East HORECA Landscape Economic Indicators Encourage Hotel/Restaurant/Catering Sales Generally, the HORECA industry grows at the pace of GDP growth, population, inflation, and share of discretionary income. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

The Restaurant Times

JANUARY 11, 2023

According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. Here are some reasons why you should integrate automated order-taking in your restaurant: Boost Sales and Generate More Orders. The drive-through voice ordering system is a well-known example of automated order-taking. .

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Squirrel Systems

FEBRUARY 24, 2021

2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests. In 2020, 53% of all adults said that purchasing food through take-out and delivery is essential to the way they live 1. In 2019, off-premise sales represented nearly 60% of restaurant sales through all platforms 6.

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2021 Operations Loyalty Program Mobile Ordering 52

EATER

JANUARY 5, 2022

We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

MARCH 24, 2020

The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever."

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183