Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Best practices for calculating cash flow. Socialincs, Inc.,

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

Modern Restaurant Management

JUNE 19, 2020

In 2020, too many restaurant websites are still little more than digital brochures. In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. Thus, e-commerce is quickly moving front and center.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local. ” Supporting Local.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Focus POS

JUNE 2, 2020

But while total restaurant traffic in the United States has declined by 22%, digital and delivery orders have jumped by over 60%. In fact, the NDP Group’s preliminary findings suggest that restaurant digital orders are projected to triple in volume by the end of 2020. . Contactl ess payments for curbside or at-the- door delivery.

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . According to Mastercard , contactless payments were used by 80% of people surveyed in 2020.

2022 98

2022 Front of House Cash Management Online Ordering 98

ChowNow

MARCH 10, 2021

They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders. How does ChowNow work?

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Cheetah

AUGUST 17, 2021

According to a PPM report , the most effective and in demand promo merchandise of 2020 were healthcare items (mainly branded masks), apparel and drinkware. . In short, restaurant merchandise is one of the most effective ways to directly impact your restaurant’s cash flow and increase profit. Great Restaurant Merch Examples.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Delivery is available through Fazolis.com and 11 third-party delivery partners throughout metro Atlanta.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. In-house online ordering systems capture customer data for your customer relationship management system (CRM). Captures Valuable Customer Data. Increases Order Accuracy.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. In 2020, 65. An inaugural loyalty program (September).

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 128

2019 Compost Mobile Ordering Point of Sale 128

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Additionally, the extra cash flow can make a difference in the running and management of your business.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

NOVEMBER 14, 2019

This evolution includes the introduction of a new smaller 3,000-7,000-square foot footprint, more tech-savvy concept that features a bar-centric atmosphere, tabletop ordering, kiosks and new appetizer items with 5-10 units in the works currently set to open in 2020. Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr.

Advertising 145

Advertising Social Media Loyalty Program Technology 145

BNG Point of Sale

JULY 16, 2021

With lockdowns, social distancing, and economic uncertainty sweeping the country, the average restaurant revenue in 2020 was significantly affected. Most average restaurant revenue statistics reflect pre-COVID sales numbers. What Is Restaurant Revenue? Average Restaurant Revenue for a Second Location.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic. percent demand decline. Shopping malls.

Loyalty Program 146

Loyalty Program Fast Casual Online Ordering Consumer Goods 146

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020. The Main Course.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Smart Bar USA Founder Barry Fieldman.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant companies held on to most of their managers. Adoption of Restaurant Online Ordering is Growing.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

MAY 27, 2020

Expanding mobile ordering and contactless pick-up or desk delivery. Contactless delivery and drop off for catering. ” “Since mid-March, we have raised enough funds to support the delivery of more than 300,000 meals across nine U.S. Altering seating arrangements to improve spacing between guests.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." restaurants by the end of summer 2020.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. While most consumers will eventually shift some of their dining back to on-premise, most consumers will still often opt for the convenience of drive-thru, pick-up and delivery. Here are their responses.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. With a continued focus on off-premise dining, US Foods also recently launched Promoting Delivery and Ghost Kitchens, which focuses on ghost kitchens and how to stay in front of diners during the winter season and beyond.

Webinar 190

Webinar Customer Experience Mobile Ordering Customer Service 190

The Restaurant Times

APRIL 13, 2021

Their insights into the changing consumer preferences such as online deliveries, health-conscious diets and others have been documented in detail in our report. Rise Of Cloud Kitchens And Online Delivery. This has given a boost to both, cloud kitchens and online deliveries. How To Manage Operating Costs During And Post COVID-19.

Loyalty Program 52

Loyalty Program Online Ordering Fine Dining Cash Management 52

Modern Restaurant Management

SEPTEMBER 24, 2021

. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. ” In 1946, Billy Ingram became the first member of the 25-Year Club.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185