The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Source: Unsplash. Loyalty Programs. It can be difficult to maintain your restaurant sales in the face of tough competition and swiftly shifting trends. Online Ordering.

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Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. .

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Franchise Franchising Fast Casual Point of Sale 203

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. It’s clear that embracing technological innovation is no longer optional for restaurant owners and entrepreneurs; it’s essential for survival and success. By 2028, the market is forecast to generate revenues reaching 1.8

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2024 Technology Customer Experience Dietary Restrictions 40

Squirrel Systems

FEBRUARY 24, 2021

In 2019, off-premise sales represented nearly 60% of restaurant sales through all platforms 6. Restaurant loyalty programs are vital to retain customers and attract new customers in 2021 1 in 3 customers say restaurant loyalty programs influence their choice of where to eat out 1. 2021 NRA State of the Industry Report.

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2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

DECEMBER 20, 2023

While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more. Their commentary, however, was telling.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

Ordyx

JANUARY 14, 2020

Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. If your knowledge about Wi-Fi, antivirus programs, and even multi-factor authentication is close to non-existent, this is understandable. But that's okay. A data breach means disaster.

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Point of Sale Employee Relations Loyalty Program POS 52

ChefMod

OCTOBER 6, 2021

For the past 18 months, the restaurant industry has had to come up with innovative solutions to aid their effective transition into the new normal and reduce the effects caused by the pandemic. You could also consider using influencer marketing as it is very effective, according to the 2019 Influencer Marketing Benchmark Report.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Food Corridor

MARCH 27, 2023

We have only seen the tip of the iceberg of innovation in this space. It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. Virturant Virturant, which launched in 2019, is a relative newcomer, helping existing restaurants launch virtual brands.

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Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

NOVEMBER 20, 2019

The second opened in September 2019 in Broken Arrow, Okla. McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. In addition to the scholarships offered, McDonald's Archways to Opportunity program provides eligible employees at participating U.S.

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Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Reduce theft.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Single Platform

DECEMBER 21, 2018

I’ve done some research on what the top food mags, sites, and experts are saying about the restaurant & food trends for 2019. Read on for my picks for the Top 5 Food Trends for 2019. People will feel more loyalty toward those brands whose values align with theirs and in turn will be inspired to purchase more often from them.

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2019 Online Ordering Food Order Loyalty Program 36

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Single Platform

DECEMBER 21, 2018

I’ve done some research on what the top food mags, sites, and experts are saying about the restaurant & food trends for 2019. Read on for my picks for the Top 5 Food Trends for 2019. People will feel more loyalty toward those brands whose values align with theirs and in turn will be inspired to purchase more often from them.

2019 28

2019 Online Ordering Food Order Loyalty Program 28

Modern Restaurant Management

NOVEMBER 17, 2020

Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyalty program (versus 14 percent no and 32 percent maybe). The most important factor for Americans to join a brand loyalty program? During the 2019 holidays, in-store shoppers spent $562.39 billion in 2020.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

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Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MARCH 16, 2020

analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019. Imports during 2019 totaled 21.6 11-16, 2019. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. Some Placer.ai

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Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Jerry Abiog, Co-Founder/CMO Standard Insights.

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Modern Restaurant Management

OCTOBER 29, 2020

. “With 92% of restaurant traffic now off-premise, this funding gives us the opportunity to provide more restaurants with innovative ways to reach more consumers. Coatue led the investment in this round alongside other prominent industry innovators and investors in Lunchbox’s seed round.

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Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

SEPTEMBER 14, 2021

Greg joined the Restaurant Facility Management Association (RFMA) in 2016, earned his Certified Restaurant Facility Professional designation in 2017, was chosen Restaurateur of the Year in 2019, and currently serves on the RFMA Board of Directors. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 13, 2019

Clinton has a proven track record of innovation and success within the hospitality industry, most recently as President of the Hospitality Solutions business at Sabre, a global public company with over $4 billion in sales. . Ordermark Adds Head of Innovation. Fourth Names New CEO and CFO. Clinton Anderson. fast-growing category. .

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Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. ru Sushi Kitchen at Legacy Hall in September 2019 to much success. Nearly 400 students attended the 2019 event from 47 publicly-supported HBCUs and PBIs.

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Back of House Hotels Leadership Design 131

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Step Up to The Table.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. “I’m proud to be a part of an innovative concept like The Habit Burger Grill.

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Modern Restaurant Management

JUNE 19, 2020

a WiFi marketing and analytics platform for digital agencies, in December 2019. ” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence.

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Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

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2021 Loyalty Program Coupons Fast Casual 196

The Restaurant Times

JUNE 11, 2020

The cloud kitchen business model gained popularity as it allows operators to experiment and bring innovations in the way food is prepared and delivered to the customers. f) Sourcing the Raw Materials . Hence, choosing the right vendor and sourcing proper raw materials is essential for running a successful cloud kitchen.

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Kitchen Safety Online Ordering License Website Management 87

Modern Restaurant Management

JULY 1, 2021

Participants similarly ranked the importance of sourcing from other good food focused business. They don’t have the luxury of time or space to check emails on a computer, join a town-hall meeting with the CEO, and other programs/activities that only office workers can have access to. Total food purchases had a $75.7

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2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

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2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

Citing the immediate spike in demand for meal delivery services since the pandemic started, The Local Culinary’s new low-risk, low-cost, easy-to-implement program has been in development for the past two months. The new franchise program is now available nationwide. Franklin Junction Expands Grubhub Partnership.

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Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

FEBRUARY 19, 2020

In 2019, Taco John’s unveiled an updated brand and restaurant design. In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. .” Taco John’s is initially focused on markets where it already has a presence.

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Franchise Franchising Fast Casual Point of Sale 122

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

MAY 5, 2020

The organization will source and funnel donations to local restaurants in Bayview so that they can produce meals for local shelters and food banks that are partnered with Gift a Plate, including the United Council of Human Services shelter in San Francisco. But right now is the time to double down on what works and invest intelligently.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. . Uncertainty around trade policy also hindered local economic growth in 2019,” said Carl Bialik, Yelp’s data science editor.

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2020 Loyalty Program Point of Sale 2019 192