Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Apicbase

MAY 29, 2024

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Indeed, they have been around for over a decade: a NYT article from 2019 dates them back at least to 2013. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JANUARY 2, 2020

California Grapples with Regulation of Home Kitchens : On October 7, 2019, the California legislature passed Assembly Bill 377, to increase regulations on microenterprise home kitchens. New York City Bans Foie Gras : On October 30, 2019, the New York City Council passed an animal welfare bill package with a 42-6 vote. Litigation.

2019 71

2019 License Restaurant Law Website Management 71

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. 88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March.

Marketing 143

Marketing Franchise Franchising Social Media 143

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

Delivery 130

Delivery Cash Management Point of Sale Back of House 130

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 156

2024 2023 Food Order 2013 156

The Restaurant Times

OCTOBER 28, 2021

In the post-pandemic times, restaurants and eateries are reopening which means more customer footfall and higher occupancy. The restaurant industry has evolved dramatically in the last decade, owing to new technologies and changing customer tastes. Customers also want to be able to order delivery and takeaway.

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” It could be that you've got mobility issues. ” After all, the news is swarming with stories about vaccines that seem to be working. ” Worry not. Curbside Appeal.

2021 184

2021 Kitchen Safety Food Safety Consumer Goods 184

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Sling

SEPTEMBER 23, 2021

You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 Experts regularly monitor the mountain’s activity, and volcanologists have certified the restaurant No Immediate Death By Volcano. 2) The Disaster Cafe – Lloret de Mar, Spain. earthquakes throughout the evening. 3) O.Noir – Toronto, Canada.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

The Restaurant Times

NOVEMBER 15, 2021

Finding a balance between getting new customers and maintaining existing ones is crucial to success. Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. If your restaurant offers delivery, choosing one of our integrated point-of-sale suppliers means you’ll be able to sync with the biggest meal delivery services around the world. Available worldwide.

POS 60

POS Delivery Cash Management Point of Sale 60

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Ono Food Co. Ono Food Co.

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

Mad Mobile

FEBRUARY 22, 2024

65% 65% of customers prefer self-service kiosks. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. 65% 65% of customers prefer self-service kiosks.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. That’s good news for the restaurant industry.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Modern Restaurant Management

DECEMBER 3, 2020

Wescott was appointed as CFO in September 2019, and after a year of cross functionally working within the company and playing an integral role in the success of the brand in the face of the pandemic, the taco shop has added COO to her title. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. Tampa: Up to 50 locations.

Franchise 131

Franchise Franchising Catering Online Ordering 131

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive? Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Marketman

DECEMBER 21, 2019

Restaurant management spans over a wide variety of elements including: Customer service. Further, a system that helps track and monitor your payments and shows you the big picture of your restaurant’s activity will help improve your customer service as well as your relationships with your vendors. Staff management.

Management 52

Management Management Cash Management Inventory 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Lavu

OCTOBER 23, 2019

– October 23, 2019) – Lavu, a leading mobile point-of-sale (POS) system for restaurants and bars , today announced the opening of its platform to help their clients stay agile relative to accessing and leveraging third party restaurant technology by partnering with Omnivore, a universal POS connection for third-party restaurant apps.

Point of Sale 12

Point of Sale Front of House Mobile Ordering Back of House 12

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. And in 2020, Upserve reported a 783% increase in online orders. It happens automatically on every order.

Front of House 147

Front of House Online Ordering Back of House Customer Service 147

Restaurant365

DECEMBER 12, 2019

From the front counter to the kitchen, technology is everywhere in restaurants. From changing the way restaurants order inventory all the way to determining how customers first place their order, technology in restaurants is continuously evolving. Technology impacts nearly every aspect of our lives.

2019 88

2019 Technology Front of House Mobile Ordering 88

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends.

2019 132

2019 Mobile Ordering Online Ordering Customer Experience 132

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. And in 2020, Upserve reported a 783% increase in online orders. Online ordering systems have built-in upsells.

Front of House 98

Front of House Customer Experience Online Ordering Back of House 98

Modern Restaurant Management

JULY 1, 2020

Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Diners are Ready, but Concerned.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

DECEMBER 9, 2019

The final winners will be announced on December 11th, 2019. Best Korean Restaurant: BCD Tofu House. Best New American Restaurant: The Front Yard. “This year's selection process is very smooth and efficient,” said Jiufang Ding, executive producer of The GCA. New York, NY. Best Chinese Restaurant: Café China.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Focus POS

NOVEMBER 8, 2021

Over the past two years, restaurants have seen significant changes in how customers pay, shifting away from legacy processes to online and touchless payments. While a few years ago, customers were content to pay with cash or credit cards, customers have now grown to expect more payment options. Mobile Wallet App Adoption Grows.

Mobile Ordering 78

Mobile Ordering Front of House Customer Service Customer Experience 78

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends.

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. “When we started to work with NCR, we realized that our combined strengths made for an unmatched service, with a global reach. .

Mobile Ordering 97

Mobile Ordering Customer Service Point of Sale Customer Experience 97