Goliath Consulting

FEBRUARY 16, 2019

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. To protect this asset, diners choose restaurants that serve quality food in an efficient manner.

2019 60

2019 Fast Casual Social Media Customer Service 60

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous. Update Online Ordering Technology.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

7 Shifts

JUNE 4, 2021

Food cost percentage. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Food Cost Percentage. What is food cost percentage? Food cost percentage is the ratio of the cost of food inventory to the amount of revenue it generates. Why is food cost important? Break-even point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

FEBRUARY 18, 2020

This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Caviar is a little bit more within reach than in other parts of the country,” he says.

Fast Casual 101

Fast Casual Fine Dining 2008 Pricing 101

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fast casual restaurants.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Top Foods of 2020.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . For one: food. Guests mentioned “food” as often for both on-and-off-premise channels. Among reviews for Full-Service restaurants, on-premise food has a rating of 4.0. rating. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . The biggest drop in net sentiment occurred in restaurant ‘ambiance’, followed by ‘food’. .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Guests are grappling with what they get in terms of food and experience compared to what they pay.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

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2024 Loyalty Program Customer Experience Customer Service 132

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Caviar, of course, was purchased by competitor DoorDash in 2019, ending that air of exclusivity.)

Delivery 132

Delivery Cash Management Point of Sale Back of House 132

Foodable

JULY 13, 2021

Three Key Points: Smokey Bones launched its first two virtual brands in 2019. The chain has been recognized as one of the top twenty fast casual brands to watch by Fast Casual Magazine. The restaurant industry isn't just the business of food. So, why not learn from the greats from all businesses?

Fast Casual 52

Fast Casual Casual Magazine 2019 52

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. There aren’t a lot of products that are transparent about what is in your food.” “We are very excited about our partnership with SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Apicbase

SEPTEMBER 23, 2022

These restaurants are scaling fast, and quite often venture far beyond their country of origin. In this list we have included food service operations in Sweden, Denmark, Norway, and Finland that caught our attention because of their attitude, approach, and business savvy-ness. Fast Casual Restaurant. Casual Restaurant.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

NOVEMBER 29, 2019

When households have extra income, they will eat out more often and the National Restaurant Association found that 2019 should see continued sales growth. This might mean weaving elements of fast-casual dining into your design. For example, 20 percent of guests pre-order food before entering a restaurant.

Fast Casual 205

Fast Casual Equipment Small Business Mobile Ordering 205

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

BNG Point of Sale

SEPTEMBER 2, 2021

The data can be used to calculate how many tables and chairs you need for your restaurant or even how much food to order. Restaurant Revenue Per Square Foot: Fast-casual Restaurants Vs Other Restaurants . Wayback Burgers, for instance, was listed as one of the Top 10 fast-casual restaurant franchises for 2019.

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

EATER

OCTOBER 24, 2023

It’s an aspirational order, the (shaky) promise that warm roasted portobellos or za’atar breadcrumbs offer more nutrition, or just more sophistication, than a Panera sandwich. So naturally, bowl restaurants are expanding their offerings in an attempt to make sad desk lunch an anytime food. Carbone is a chain.

Fast Casual 83

Fast Casual Email Marketing 2014 Fine Dining 83

Margin Edge

MARCH 16, 2021

After an unprecedented and unparalleled crash, restaurants have clawed their way back up – taking steps forward, getting pushed backwards – but ultimately beginning to close the vast gap between Covid-era sales and 2019 sales. Fast Casual vs. Full Service Sales. All Restaurant Sales. Regional Sales. Delivery Sales.

Fast Casual 52

Fast Casual Point of Sale Fine Dining Casual 52

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. trillion), while food-at-home spending grew by 10%.

2024 52

2024 Operations 2023 Loyalty Program 52

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. For one: food. Guests mentioned “food” as often for both on-and-off-premise channels. Among reviews for Full-Service restaurants, on-premise food has a rating of 4.0.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Cheetah

APRIL 12, 2021

In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. Increased Demand for Food Delivery. If there’s one thing we can say for sure about 2020, it’s that it was the year the home food delivery market exploded. Reading Time: 4 minutes.

Delivery 148

Delivery Food Online Ordering 2030 148

7 Shifts

JULY 6, 2023

In 2019, Falcon looked to open his own space, pulling from his Peruvian heritage. The fast casual restaurant space, I don't like saying it, but some brands and entrepreneurs just see individuals as a disposable resource when really, they are the oxygen that's being pumped into the business and the brand. And it does.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Black Box Intelligence

MARCH 10, 2020

While casual dining’s YOY dine-in comp sales in Texas improved by almost 11 percentage points compared with the previous week, the improvement for fast casual and quick service were a much lower 3.4 Upscale casual improved beverage by 3 percentage points and fine dining by an industry leading 14 percentage points.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Restaurant Clicks

DECEMBER 16, 2021

When you don’t feel like cooking at the end of a hard day’s work, there is nothing easier than driving to your local fast food restaurant and picking up food for the family. But there are some areas of fast food that are better than others. What Makes Good Mexican Fast Food?

Food 107

Food Fast Casual Café Food Order 107

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. Now, each restaurant brand will come up with a food delivery focussed brand of their own. A growing percentage of their orders are already coming from direct channels.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Modern Restaurant Management

SEPTEMBER 23, 2020

At the end of 2019, the restaurant industry was booming. The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Surviving are the fast-food chains, where more than 60 percent of their sales come through the drive through.

Customer Service 182

Customer Service Cash Management Small Business Communication 182

Restaurant Clicks

OCTOBER 23, 2021

city, with neighborhood pizza spots, fine-dining classic Italian, and even pizza food trucks serving up numerous styles of fabulous pies. The restaurant has an open kitchen where guests can watch chefs tossing pizza dough and adding the toppings to their orders. Order Online. Order Online. Capishe: Real Italian Kitchen.

Seasonal Menu 123

Seasonal Menu Fine Dining Online Ordering Fast Casual 123

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. percent over 2019.

Franchise 203

Franchise Franchising 2020 2021 203