Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

DECEMBER 12, 2019

“Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler. A total of 322 meals were custom ordered by 304 children and 18 staff members, totaling $483 in funding provided to the school for just the one day. A rebrand (June). " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

JUNE 12, 2020

His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., ” Patrick Renna, who has served as the brand’s President & CFO since June 2018, will now devote his full attention to his CFO role. . and Del Taco.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 24, 2021

Greek from Greece (gfg) Café, the authentic Greek fast casual phenomenon, recently opened its fifth New York location at 100 Purchase Street in Rye. “Gfg is the leading brand in the Greek fast-casual cuisine, but it also has innumerable benefits for franchisees,” said Dan Rowe, CEO of Fransmart.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 11, 2020

US Foods will finance the acquisition primarily with $700 million in fully committed financing from Citigroup and Bank of America and will fund the balance of the purchase price through its existing liquidity resources. At the closing of the acquisition, US Foods’ pro forma net leverage is expected to be approximately 4.0x

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

JUNE 19, 2020

“With Relish’s delivery options, our employees can order and enjoy food from restaurants they love without leaving the building. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.” xtraCHEF’s mobile app (available on iPhone and Android devices),?as immediately?begin

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

FEBRUARY 1, 2021

Restaurant brands (in four categories including pizza, fast-casual, fast food, out-of-home coffee) representative of each of the quadrant values include: The Loyalty Map Multiple. 21 percent of those ordering restaurant delivery in the past month are new users. Loyalty Positions in the Restaurant Sector. In the U.S.,

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

DECEMBER 31, 2019

Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

OCTOBER 14, 2019

A recent study found that “95% of consumers who have ordered a plant-based burger in the past year also order animal meat burgers.” Suggested Retail Pricing: $11.50 – $13.00 (depending on location). ? Suggested Retail Pricing: $9.25 – $11.00 (depending on location). ” NPD QSR Study, 2019).

Food Order 77

Food Order Retail Customer Experience Innovation 77

Modern Restaurant Management

MAY 7, 2021

Randy’s Donuts began franchising internationally in 2018 with development deals for 20 stores in South Korea, five stores in portions of Saudi Arabia and nine stores in the Philippines. ’ We’re one of the only restaurants serving filet mignon and lobster at fast food prices.”

Franchise 173

Franchise Franchising Sustainability Fast Casual 173

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. – and beyond.”

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122

Modern Restaurant Management

NOVEMBER 19, 2019

Nitrogen gelato previously debuted at the Milan Roastery when it opened in September 2018. With a growing number of consumers ordering through online channels, the goal of the new concept was to develop a more efficient operating model that celebrated this change in consumer behavior. Arriviamo™ Cocktail Bar. Card at Capital One.

Delivery 129

Delivery Reservations Customer Experience Retail 129

Modern Restaurant Management

JUNE 14, 2020

My vision was to transform the delivery and pick-up ordering experience. Supported by Just Eat Takeaway.com, we intend to accelerate our mission to be the fastest, best and most rewarding way to order food from your favourite local restaurants in North America and around the world. Today, Grubhub is a leader across North America.

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

JANUARY 31, 2020

percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. points in 2018. The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Fast-food restaurants also took a hit, down 1.5

2020 192

2020 Loyalty Program Point of Sale 2019 192

Modern Restaurant Management

OCTOBER 15, 2019

percent (the first quarter of 2018 at -0.05 Same-store sales growth is expected to continue to be sluggish during the fourth quarter given the softening economic conditions and the fact that the fourth quarter of 2018 was the strongest in terms of same-store sales with 1.4 16 being World Food Day and restaurant prices rising 3.2

2019 84

2019 Point of Sale Small Business Consumer Goods 84