article thumbnail

7 Restaurant Management Book Recommendations

7 Shifts

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Published: 2007 ?? Keep this by your side as you run through the numbers each week and you can’t go wrong. 7shifts U.S.

Book 370
article thumbnail

Wine Certification Courses

A Wine Story

These questions are related to service, blind tasting, and basic wine knowledge. I took the exam in 2007. At that time – 2007 – the “book” recommended serving the oldest woman at the table first, and then the youngest woman. CMS The Introductory Level. At the very basic introductory level, students must take a two day course.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Franchise Feed: Opportunity is Barking and the Spirit of BBQ

Modern Restaurant Management

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. Her journey into the franchise world began when she joined MOOYAH Burgers, Fries, & Shakes. and Canada.

Franchise 166
article thumbnail

P.F. Chang’s To Go and Wing Squad Delivers

Modern Restaurant Management

“It’s an honor to be joining the Revolution team and to lead product enhancements and innovation related to the Order One platform,” said Tarek Dimachkie, Head of Product Development. In 2007, he became CEO of the Forefront Group, North America’s largest supplier of golf accessories.

article thumbnail

German Restaurants Are Expanding: 57 Concepts You Should Know

Apicbase

What makes them unique, however, is the in-house academy (called the Suniversity), where they train employees to exceed guests’ expectations. Its history goes way back to the beginning of last century when Bayer was one of the first companies to add a canteen as a benefit for employees.

article thumbnail

Responding to the Growing Age-Gap in the Workplace

Modern Restaurant Management

But, declining rates of retirement savings and employees’ need for continuing healthcare are also major drivers in employees working into their later years. In the restaurant industry, Older adults have been the fastest-growing cohort of employees , according to the National Restaurant Association. Performance Management.

article thumbnail

47 Scaling Restaurants In Scandinavia To Keep An Eye On (Because They Are Awesome)

Apicbase

When they opened their first outlet in 2017, they knew that Halifax’s concept didn’t have to be just about serving delicious burgers in an informal environment, but also about taking care of their employees with summer parties and fun team building events. ” Gorm’s. 14 Outlets. Sushi NamNam. Casual Restaurant.