7 Shifts

DECEMBER 17, 2020

Or the restaurant that always delivers on-time and throws in some extras. Simple restaurant customer retention strategies. Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Simple customer retention strategies for restaurants Collect customer information (and use it!) ??

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Lavu

NOVEMBER 17, 2023

Improving your restaurant profit and profit margins are critical factors that directly impact the financial health and overall success of your restaurant. It’s a strategy to improve your restaurant profit margin and ensure its long-term viability. What is Restaurant Profit Margin and Why Should It Improve?

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Employing the right POS systems for your type of restaurant can attract loyal customers. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

The Restaurant Times

MARCH 8, 2023

It’s important to understand the dynamics of both fast food and fast casual restaurants, whether you’re considering opening a franchise, starting your food business from scratch, or simply trying to decide what kind of restaurant to eat at while on the go. What Are Fast Casual Restaurants?

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

Management 370

Management Management Document Hiring 370

7 Shifts

JUNE 4, 2021

Business is often a game of numbers, and restaurants are no exception. And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. Let's plug some numbers into that equation to see how it may look in your restaurant. What is restaurant labor cost?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

DECEMBER 29, 2023

There’s a feeling of tension and anxiety among many restaurant workers these days. When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators. Lots of restaurants are already understaffed.

Technology 120

Technology Front of House Fast Casual Back of House 120

7 Shifts

OCTOBER 31, 2022

You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. You'll have a document to reference during the planning or opening of your restaurant. What is a Restaurant Business Plan? Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. To learn more about the survey’s findings on the impact of restaurant staffing issues, Modern Restaurant Management (MRM) magazine asked Olivier Thierry, CRO of HungerRush.

Customer Experience 166

Customer Experience Fast Casual Food Order Consumer Goods 166

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Diners want easy ordering options, accurate service, and to receive their food fast. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. What Is Restaurant Automation?

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Modern Restaurant Management

OCTOBER 4, 2021

The edition of MRM Research Roundup features what feeds us, drive-thru drama, a Tik Tok survey on restaurants and the best cities for beer. Bluedot released the fifth installment of the State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits since the beginning of the health crisis.

2021 157

2021 Fast Casual Mobile Ordering Social Media 157

Modern Restaurant Management

OCTOBER 26, 2021

There’s no denying consumer behavior has fundamentally shifted over the last couple of years, and it’s transformed the landscape of the restaurant industry along with it. Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Owning the End-to-End Experience.

Mobile Ordering 216

Mobile Ordering Fast Casual Download Customer Experience 216

Foodable

MARCH 17, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. There's nothing worse than having a room full of customers and maybe the POS goes down.

Technology 80

Technology Fast Casual Front of House Casual 80

The Rail

JANUARY 19, 2023

Tech optimization in the food industry is ever-evolving, mainly because of the constant changes in the hospitality and restaurant sector. Let’s look at four restaurant tech trends taking restaurants and the food industry to the next level. How do restaurants compete with thousands of others? Marketing.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Lavu

JANUARY 17, 2022

In a world where every second counts, mobile POS is experiencing exponential growth in the restaurant and fast casual industries. Mobile ordering continues to rise, … Will Mobile Ordering Overtake POS? The post Will Mobile Ordering Overtake POS? Read More ».

Mobile Ordering 78

Mobile Ordering POS Ordering Fast Casual 78

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it. For fast-casual and quick-service restaurants—no more lines. million out of work, it was nothing short of devastating.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 22, 2021

Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Rethink Technologies.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 131

Fast Casual Front of House Fine Dining Mobile Ordering 131

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. Additionally, the BOH handles food safety and restaurant administration. For a restaurant to function successfully, the two departments should work together harmoniously. What Is Back of House in a Restaurant? Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Here's a summary of what to expect and what restaurants can do to stay ahead. percent from 2020, according to the National Restaurant Association. Staffing Shortages Continue.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Next Restaurants

MARCH 25, 2020

With strong competition and growing trends , restaurant owners cannot afford to stick to outdated methods to run their businesses. Technology has played a huge part in changing how, where, and what guests eat at restaurants. So which technologies can you invest in to improve your restaurant’s efficiency?

Technology 99

Technology Fast Casual POS Customer Service 99

Lavu

MARCH 25, 2020

In recent years, fast-casual establishments have dominated the restaurant industry. Fast-casual restaurants are adapting to meet the demand of their customers. Not surprisingly, sales for this category of restaurant have grown by 550% since 1999. However, in 2016 this is beginning to change.

Fast Casual 60

Fast Casual Casual Point of Sale Online Ordering 60

Modern Restaurant Management

MAY 12, 2023

This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. Modern Restaurant Management (MRM) magazine reached out to Jacquet to learn more. I built the restaurant about four blocks from where I lived at the time. I wanted to know those who I was serving.

Franchise 98

Franchise Franchising Customer Service Fast Casual 98

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MARCH 25, 2021

However, since many restaurant operators didn’t understand QR codes, they failed to implement them correctly or didn’t properly advertise them, so the trend quickly died. Customers expect restaurants to: Engage Them : Interact in an authentic, friendly, genuine manner across all channels – table-side, mobile app, website.

Customer Experience 193

Customer Experience Fast Casual Customer Service Point of Sale 193

Aaron Allen & Associates

MARCH 3, 2022

Running a restaurant is hard work. There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. The point of sale system is the nervous system for the restaurant tech stack.

Management 120

Management Management Mobile Ordering Point of Sale 120

BNG Point of Sale

SEPTEMBER 2, 2021

Restaurant Revenue Per Square Foot . Your restaurant may be profitable, but are you maximizing your revenue potential? The data can be used to calculate how many tables and chairs you need for your restaurant or even how much food to order. Restaurant Revenue Per Square Foot: What Are Your Sales? .

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

Aaron Allen & Associates

SEPTEMBER 29, 2022

Franchising has enabled restaurant chains to grow exponentially across the world. chains account for almost 60% of foodservice sales — for every dollar you consume in restaurants, 60 cents go to a franchised system. Food Franchises Require Investments of at Least $140k to Open a New Restaurant. In mature markets like the U.S.,

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick. It's been a challenge.

Social Media 186

Social Media Front of House Fast Casual Back of House 186

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Read on for everything you need to know to establish a successful process for tipping out in your restaurant. In restaurants, a tip out occurs when someone in a heavily-tipped role shares a portion of their tips with other employees.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Focus POS

JUNE 17, 2019

Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software. Friendly UI and UX. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Below we examine how improving communication techniques for your staff will enable them to perform better—and accelerate your restaurant’s success.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Goliath Consulting

MARCH 28, 2022

Since the pandemic, restaurants and other businesses have adapted to many changes throughout the years, and this includes payment methods. The pandemic caused many restaurant and fast-food owners to think of new ways to incorporate safety measures when coming in close contact with customers. These are called surcharges.

Fast Casual 78

Fast Casual Mobile Ordering Online Ordering Loyalty Program 78