Restaurant Business

JULY 3, 2025

Click here to complete your profile Multimedia The summer of spritzes Oysters and value meals trend on summer menus Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance The chicken wars enter a new phase The Latest Operations Week in Review: McDonald’s new burger, Luckin’s U.S.

Leadership 267

Leadership Mobile Ordering 2025 Online Ordering 267

Restaurant Business

JULY 25, 2025

Operators can capitalize on this trend by encouraging add-ons and unique beverages to compete with the growing number of specialty coffee and tea concepts. By Patricia Cobe on Jul. 25, 2025 Facebook Twitter LinkedIn Breakfast customers have different priorities on weekdays and weekends.

Mobile Ordering 203

Mobile Ordering Fast Casual Leadership Consumer Goods 203

Restaurant Business

JULY 2, 2025

Continue to Site >>> Menu Condado Tacos overhauls its margarita lineup and drink sales spike by 20% Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future (..)

Fast Casual 239

Fast Casual Beverage Back of House Leadership 239

Restaurant Business

JUNE 23, 2025

Immigrants Operations RATIONAL’s iCareSystem AutoDose helps you keep your oven clean without the extra effort Sponsored content from our partner RATIONAL on Jun. This post is sponsored by RATIONAL technology operations Restaurant Business Want breaking news at your fingertips? To learn more, click here.

Food Supply 194

Food Supply Leadership 2025 Kitchen Safety 194

Restaurant Business

JULY 22, 2025

Trending Leadership Wendys names Pete Suerken president of its U.S.

Loyalty Program 220

Loyalty Program Leadership Franchising Franchise 220

Restaurant Business

JUNE 27, 2025

But the team build a trademarked system—dubbed Au-Dough-Mation”—that can now manage front- and back-of-house operations. Premium Operations Sweetgreen wants to shake its reputation for expensive salad The fast-casual chain is working on its value perception in a way that spotlights menu innovation and avoids discounts. She’s on time.

Fast Casual 172

Fast Casual Franchising Franchise Leadership 172

Restaurant Business

JUNE 6, 2025

Operators can capitalize on the trend by adding more nonalcoholic drinks to their menus, offering zebra-striping promos across dayparts and creating flights of both boozy and booze-free drinks.

Fast Casual 144

Fast Casual Leadership 2025 2024 144

Restaurant Business

JULY 22, 2025

22, 2025 Facebook Twitter LinkedIn Legacy Brands operates about one-third of the Friendly's system. Legacy Brands International operates more than 30 Friendly’s on the East Coast, or about a third of the chain. Kohli started at Friendly’s as a waiter at age 15 and began operating locations in 2009. “I

Franchising 274

Franchising Franchise Loyalty Program Leadership 274

Restaurant Business

JUNE 23, 2025

One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. Edge devices can process operations faster and act as a backup if the internet fails. There are already some restaurant applications for this technology , at least on the consumer side.

Hiring 172

Hiring Mobile Ordering Advertising Leadership 172

Restaurant Business

JUNE 11, 2025

The restaurants tend to be community hubs, “a part of life” in the cities and towns where they operate, O’Reilly said. But Ascent has also learned that longtime fans still have a deep affection for Perkins and Huddle House. Ascent approached the rebrands with those two lessons in mind. “We

Fast Casual 182

Fast Casual Front of House Back of House Leadership 182

Restaurant Business

JUNE 17, 2025

Premium Financing Krispy Kreme reminds us that doughnuts are a tough business The Bottom Line: The chain’s sudden profitability problems and the questions surrounding its McDonald’s partnership show just how difficult it is to operate a doughnut chain at scale. Trending Premium Emerging Brands Forget coffee.

Fast Casual 159

Fast Casual Leadership Mobile Ordering Casual 159

Restaurant Business

JULY 8, 2025

Many of these pizza chains were historically able to rely on their delivery operations for sales. Chains are now pushing aggressively into their carryout operations, which is historically Little Caesars’ turf. deals this week as fast-food pizza chains work to reverse stubbornly weak sales.

Leadership 221

Leadership Point of Sale Fast Casual Email Marketing 221

Perfect Daily Grind

JULY 23, 2025

Experienced judges will deliver curated, highly informed feedback that roasters can apply to their business operations, including roast profile development. Everything You Need to Know webinar on 30 July at 8:00 AM PST/11:00 AM EST/4:00 PM GMT to explain more about how the competition works and how roasters can apply. How can I apply?

2025 81

2025 Webinar Certification Café 81

Restaurant Business

JULY 21, 2025

Premium Financing In the Del Taco franchisee bankruptcy, signs of the industry’s distress The Bottom Line: Why did a 22-unit operator of the Mexican chain turn to one of the riskiest pieces of financing? Because the industry is in a tough spot, and some operators have few options. Whether theyre working is another thing.

Fast Casual 172

Fast Casual Casual Loyalty Program 2025 172

Rocket Fuel

NOVEMBER 6, 2024

The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Many operators start this process in September, but this isn’t required. The earlier you start, the better.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Black Box Intelligence

JUNE 11, 2025

Additionally, innovation gives operators a fresh story to tell across campaigns. It analyzes millions of guest reviews to deliver unmatched precision in identifying experience drivers and operational opportunities. And brands that respond quickly stand out. In a crowded market, the right menu launch can be a brand’s boldest move.

Innovation 85

Innovation Menu Webinar Seasonal Menu 85

Restaurant Business

JUNE 17, 2025

Premium Financing Krispy Kreme reminds us that doughnuts are a tough business The Bottom Line: The chain’s sudden profitability problems and the questions surrounding its McDonald’s partnership show just how difficult it is to operate a doughnut chain at scale. Continue to Site >>> Menu C-stores are stealing fast-food tactics.

Food 275

Food Fast Casual Leadership Loyalty Program 275

Restaurant Business

JULY 9, 2025

Continue to Site >>> Menu An idea from a Burger King guest inspires the new BBQ Brisket Whopper Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: (..)

Leadership 144

Leadership Food Supply Loyalty Program Fast Casual 144

Restaurant Business

JULY 21, 2025

Fitzpatrick is taking over for Carrie Walsh, who has operated as interim chief executive since the retirement of John Chidsey in December. Before that, he worked for several years with Burger King, working in operations and franchising before becoming the chain’s chief brand and operations officer from 2011 to 2012.

Loyalty Program 239

Loyalty Program Leadership 2025 Fast Casual 239

Qu

JUNE 16, 2025

The restaurant landscape is evolving rapidly, and 2025 promises to be a pivotal year for operators who are ready to embrace change. Here are the highlights from the webinar conversation: 1. Enter the “Chief Translation Officer”—the person who bridges IT, operations, and marketing. Want the full story?

Fast Casual 52

Fast Casual 2025 Casual Loyalty Program 52

Restaurant Business

JUNE 23, 2025

Although the shake was an instant winner, some operational kinks had to be ironed out before it could roll out systemwide. Premium Financing So much for the consolidation trend The Bottom Line: Companies operating more than one restaurant chain are more likely to be selling than they are buying right now. Photo courtesy of Shake Shack.

Bar 159

Bar Fast Casual Leadership Back of House 159

Rocket Fuel

NOVEMBER 12, 2024

Given the opportunity for more sales from delivery, Delaget hosted a 20-minute webinar with 20 actionable tips for QSRs who want to improve their delivery operations. These can happen when there is a mismatch between the hours posted in the restaurant delivery software and the actual operating hours of your store.

Delivery 52

Delivery Food Point of Sale Webinar 52

Restaurant Business

JULY 22, 2025

The anomaly was explained by a few franchisees we spoke with, who believed the brand signed on a lot of inexperienced operators early in its history who are not as profitable as they could be, while more experienced franchisees do better. In reality, there is a simpler explanation: The median net profit in the document was meaningless.

Franchising 157

Franchising Franchise Loyalty Program Leadership 157

Restaurant Business

JUNE 25, 2025

Nikka brings a wealth of experience in finance, strategy and operations that will prove invaluable as we create the blueprint to scale and grow Panera for the future.” Panera is part of Panera Brands, including Caribou Coffee and Einstein Bros.

Leadership 224

Leadership Fast Casual 2025 Casual 224

Restaurant Business

JUNE 12, 2025

Coco says its bots are faster than human delivery people and cost less for restaurants to use, though it did not say just how much operators can save. Autonomous delivery promises to solve some of the biggest issues with delivery. The bots also eliminate clutter in the restaurant and are more punctual than humans, according to the company.

Delivery 184

Delivery Leadership 2025 Advertising 184

Restaurant Business

JUNE 24, 2025

Premium Financing So much for the consolidation trend The Bottom Line: Companies operating more than one restaurant chain are more likely to be selling than they are buying right now. Continue to Site >>> Menu Does Chipotle have a structural problem? Trending Premium Financing Does Chipotle have a structural problem?

Fast Casual 144

Fast Casual Leadership Point of Sale Social Media 144

Restaurant Business

JULY 16, 2025

But CEO Patrick Fore is a big Taco Bell fan, and he was impressed by the way the Mexican fast-food giant hacked a menu category by developing a pizza, said Jon Pavano, brand director of operations for Miami-born Lime Fresh.

Menu 159

Menu Fast Casual Leadership Email Marketing 159

Black Box Intelligence

MAY 8, 2025

State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. This signals opportunities to revisit training, processes, and operational standardsespecially as tenure and staff stability improve.

2025 52

2025 Fast Casual Guest Recovery Webinar 52

Black Box Intelligence

JUNE 4, 2025

From external factors impacting guest traffic to rising operational inefficiencies, the cost of ignoring whats shaping consumer sentiment adds up fast. Then align your marketing, operations, and menu strategies accordingly. Denny’s serves as a prime example of aligning brand purpose with operational strategies.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Restaurant Business

JULY 15, 2025

Hawkers was founded in 2011 and operates 15 locations that each average $4.6 He previously worked with chains like Cracker Barrel and Hard Rock Café. McGowan is a 40-year industry veteran. He has been CEO of Fogo since 2019 and had been company president since 2013. million in revenues per year.

Leadership 172

Leadership Food Fast Casual 2025 172

Restaurant Business

JUNE 18, 2025

Premium Financing In the fast-food world, growth is coming from drinks and desserts The Bottom Line: The highest-growth quick-service chains cannot be found in traditional sectors but among coffee, beverage and dessert brands. What does this say about the restaurant industry?

Fast Casual 172

Fast Casual Leadership Franchising Franchise 172

Black Box Intelligence

JULY 16, 2025

But even with these improvements, many restaurants still struggle to hire and retain enough staff to operate at full strength. Turnover rates for non-management employees in Full Service restaurants have steadily declined and stayed below pre-pandemic levels for the past year.

2025 52

2025 Fine Dining Point of Sale Fast Casual 52