Modern Restaurant Management

FEBRUARY 4, 2022

For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. We’re way beyond ordering in on a lazy night.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

MARCH 27, 2025

One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point. But thats only part of the picture.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Here’s how: What is POS Data?

POS 78

POS Loyalty Program Marketing Point of Sale 78

Harbor Touch

MARCH 18, 2025

Check references carefully and run quick trials. One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included.

Management 148

Management Management Seasonal Menu Cash Management 148

Lavu

MAY 2, 2025

With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. From labeling allergens to alerting staff in real time, modern POS systems can help restaurants reduce risk, avoid legal issues, and build trust with guests.

Allergens 78

Allergens POS Management Management 78

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Start early and cast a wide net, using both online platforms and local job fairs. Visit their facilities, ask for references, and start with small orders to test reliability.

Management 147

Management Management Equipment Hiring 147

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location. Supplier Sourcing.

Management 370

Management Management Document Hiring 370

7 Shifts

AUGUST 21, 2024

Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successfully and at scale with their teams at all times. A new cook’s knowledge of your restaurant’s recipes is reinforced when he references the recipe book.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). This applies to in-person asking as well as online forms.

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

SpotOn

OCTOBER 14, 2024

The POS system is a restaurant's command center. If you run a restaurant, you know this, so you're probably weighing the many options for POS systems carefully. There are the features, support, hardware, and software, upfront POS hardware costs, and monthly subscription fees. What does a POS system do?

POS 52

POS Loyalty Program Website Management Cash Management 52

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. Unauthorized access to guest data.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

DECEMBER 11, 2019

One way to simplify this is through integrated restaurant technology, such as POS and employee scheduling software. Example: Wendy’s When one of Wendy’s largest franchisees would not agree to adopt a universal POS system, Wendy’s sued the operator of the 152 locations. Example: McDonald’s McDonald’s future looks bright.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less.

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

Modern Restaurant Management

MAY 27, 2020

Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform. Posting appropriate signage and floor decals to encourage social distancing.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

JULY 16, 2021

Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Your POS should not just take orders and process payments.

License 459

License Hiring Equipment Small Business 459

ChowNow

JULY 17, 2024

Server: Take orders, serve food and beverages, and provide customer service. ” Customer service Outline the process for greeting customers, taking orders, handling complaints, and ensuring a positive dining experience. Orders should be taken within 5 minutes of guests being seated.”

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table. Price: Lite - $9.50/month,

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Lavu

JUNE 26, 2025

Occupancy Expenses: This refers to fixed costs like rent, property taxes, utilities, and property insurance. The cycle starts with the buying of a meal by a customer, with the transaction being recorded by the POS system. The accountant will help you with the following tasks: Your POS System. Choose a good Restaurant POS system.

2025 113

2025 Cash Management Point of Sale POS 113

Goliath Consulting

FEBRUARY 9, 2020

Investing in a POS system that includes delivery function is a must. There are a number of systems you can choose but you need to make sure that your POS system offer apps that will let your customers place orders on their tablets or smartphones 6. There are solutions including Chowly that integrate those orders into your POS.

Front of House 186

Front of House Online Ordering Delivery POS 186

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

7 Shifts

AUGUST 27, 2020

Don’t forget your systems also include your POS and shift scheduling software , so use our free guides to explain the different technology your employees will use. Then you don’t have to peer over their shoulders waiting for them to hit a wrong button.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

SpotOn

FEBRUARY 26, 2025

For weekly or more in-depth reporting, accounting software that integrates with your POS system is recommended.  Then costs go in order from most controllable to least controllable. Your P&L line items should be consistent with the ones on different platforms—POS, inventory management, and accounting software.

Point of Sale 90

Point of Sale License Insurance POS 90

Lavu

JUNE 13, 2025

Integration with technology: Cashless payments can work easily with other technology solutions and integrate online ordering, delivery apps, and loyalty programs. Get a Free POS Demo Designed for Modern Restaurants! The Melt even went a step further, debuting with online, mobile, and QR-code ordering.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Modern Restaurant Management

DECEMBER 27, 2019

Please refer to the full list below or the GCA’s official website. “We’re thrilled that Appetize and Restaurant365, two leaders in cloud-based restaurant solutions, have partnered to deliver a single streamlined POS, accounting, and operations platform for restaurants to maximize revenues.”

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH Food Safety BOH Customer Service 307

ChowNow

SEPTEMBER 17, 2024

AP refers to the money a restaurant owes to suppliers for goods and services received, like food ingredients, beverages, and equipment. Purchase Orders (POs) : Documents outlining what was ordered and the agreed price. This step ensures that you’re only paying for what you ordered and received.

Cash Management 195

Cash Management Document Restaurant Law Online Ordering 195

Focus POS

DECEMBER 8, 2021

How the right POS system overcomes restaurant challenges. Additionally, a quality POS puts the information employees need right at their fingertips, so they can answer questions on the spot, eliminating the need – and the time — to say, “let me check.” For example, replace telephone orders with online ordering.

Mobile Ordering 148

Mobile Ordering Point of Sale Online Ordering Cash Management 148

Modern Restaurant Management

JULY 12, 2023

Restaurant customers love self-ordering kiosks because they mirror the fast and simple convenience of ordering food online, but with the ambiance of a physical store. This approach can deliver increased order accuracy, lower staff costs and provide the restaurant with a frictionless Point-of-Sale (PoS) option.

Ordering 221

Ordering Point of Sale Customer Experience Online Ordering 221

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Is online food delivery a profitable business? Thanks to online platforms and delivery apps, restaurants can now serve more people who might not have come in before.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Social Hospitality: Restaurants

JULY 5, 2019

Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Put an “Order now!” ” button that redirects people to your online ordering website, for example. Incentivize customers for referring your brand to their friends.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

7 Shifts

AUGUST 7, 2024

This is commonly referred to as a percentage. Not only will it prevent over-ordering, but if something is running out more quickly than it should, you can investigate the cause. Upserve built a free online calculator to help you quickly and easily figure out your ideal food cost percentage.

Food 370

Food Seasonal Menu Inventory Pricing 370

Goliath Consulting

JANUARY 6, 2022

According to Mary King, “third-party food delivery services have setup fees of up to $400, charge a commission of 10% to 40% per order, and may not integrate with your point-of-sale system.” Furthermore, this hurts the drivers and the restaurant in which the order was placed at. References.

Delivery 195

Delivery Food Online Ordering Customer Service 195

Restaurant365

FEBRUARY 25, 2020

Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Cost of goods sold (CoGS) refers to the total cost of the inventory used to create food and beverage items during a specific period of time. Add Online Ordering to Your Restaurant.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Next Restaurants

AUGUST 17, 2022

Therefore, the most common cybersecurity issues are shown below: Untrained workforce Zero accordance with the security norms Absence of uniformity in the digital security systems Card-based payment system Not having tangible data security measures No circumspection against malware Tighter POS security. Have an SSL Certificate Installed.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

7 Shifts

MAY 23, 2024

Create a restaurant operations manual A restaurant operations manual ensures that your business procedures are well-documented, concise, and readily available for your employees' reference. You can decide whether to adjust its price or tailor your recipe by looking for alternatives to some of your ingredients to make profits from that order.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221