Modern Restaurant Management

JULY 28, 2022

What Data Should Your Restaurant Be Collecting? There are three main types of information your restaurant should collect: Customer Information. Some great examples for restaurants are: How often the customer orders. What the customer orders. Which of your locations the customer orders from most.

Loyalty Program 201

Loyalty Program Mobile Ordering Email Marketing Online Ordering 201

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 398

Management Management Kitchen Safety Front of House 398

7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Challenges of Managing Large Restaurant Teams.

Management 461

Management Management Restaurant Law Hiring 461

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

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Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow.

Cash Management 196

Cash Management Restaurant Law Food Safety Point of Sale 196

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. Available from our sister restaurant @unasaskatoon for pickup or delivery.

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FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

MARCH 5, 2020

How to Ensure Your Restaurant Survives and Thrives in the Era of Widespread Cybercrime and Strict Data Security Regulations. Numerous United States restaurant and fast food chains, including Applebee’s, Wendy’s, Chili’s, Huddle House, and Cheddar’s Scratch Kitchen have suffered cyberattacks in recent years and months.

Restaurant Law 212

Restaurant Law Small Business Customer Service Information 212

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

EATER

JUNE 2, 2020

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. On Monday, at least four employees were allegedly fired by a district manager for refusing to fill the order and choosing to walkout during a shift. Condado Tacos [Official photo]. black lives matter.

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Ordering Social Media Restaurant Law Food Order 145

Restaurant365

NOVEMBER 6, 2020

As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. Running a restaurant in pre-pandemic times wasn’t easy, but COVID-19 threw an even bigger wrench into your plans. Restaurants were under pressure to adjust and pivot quickly. Restaurants were forced to.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

Focus POS

SEPTEMBER 17, 2020

Restaurants that gain a significant portion of their revenue from alcohol sales have been hit the hardest, with many social distancing regulations calling for a ban on alcohol sales indoors. Now, many restaurants that offer alcohol are jumping on this trend. Whereas in Hawaii, laws are a little different. Online Ordering.

License 162

License Restaurant Law Online Ordering Uniforms 162

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? The formula for calculating labor cost percentage is: Restaurant Labor Cost Percentage = (Total Labor Costs) ÷ (Total Sales) x 100%.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

APRIL 2, 2021

Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. ”

Online Ordering 185

Online Ordering Website Management Social Media Customer Service 185

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Table of Contents.

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Seating Email Marketing Marketing SEO 222

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

2024 189

2024 Food Supply Kitchen Safety Influencer 189

7 Shifts

DECEMBER 9, 2020

In a webinar as part of Toast’s Restaurant Recovery Series , co-sponsored by 7shifts and our trusted partners at XtraChef , we gathered restaurateurs from around the country to discuss new ways of managing staff, new service and compensation models, and how COVID-19 has impacted their business. When they reopened, it was with 75% less staff.

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Webinar Guest Recovery Kitchen Safety Online Ordering 195

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

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2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. An earlier version of the law was passed in 2012, but was struck down in 2019. Litigation. Oregon Mutual Insurance Co.,

2022 186

2022 Restaurant Law Tip Distribution Insurance 186

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. Restaurants effectively had to reinvent themselves as to-go tech brands to survive.

Food Supply 177

Food Supply Restaurant Law Email Marketing Mobile Ordering 177

Modern Restaurant Management

FEBRUARY 11, 2021

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. Payment fraud, as orchestrated by the bad actors using Telegram, can have devastating effects for merchants.

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Delivery Food Safety Food Supply Online Ordering 182

7 Shifts

JULY 16, 2021

See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Recommended Reading: 15 Restaurant Metrics to Know and How To Use Them. That's the idea behind crowdfunding, which has enabled many restaurants to open their doors. Shopping malls. Neighborhood shops. College campuses / school zones.

License 461

License Hiring Equipment Point of Sale 461

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. Here are some things to think about before you shut your doors.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. However, restaurants seeking to capitalize on this new technology must navigate the aviation and privacy laws governing commercial drone operations.

Delivery 170

Delivery Restaurant Law Insurance Food Safety 170

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Technological advances are helping pave a path towards a more widely accessible food service landscape – both in-person and online. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 210

Technology Innovation Restaurant Law Customer Service 210

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Ji Hye Kim - Chef/Owner @ Miss Kim in Ann Arbor, MI.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 218

Customer Experience Consumer Goods Mobile Ordering Customer Service 218

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. Frequently Asked Questions About ChowNow for Restaurants: The Basics. Frequently Asked Questions About ChowNow for Restaurants: The Basics. Is ChowNow good for restaurants? .

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

JULY 6, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Legislation. The bills took effect immediately and are retroactive to March 11, 2020.

2020 114

2020 Restaurant Law Employee Relations Online Ordering 114

ChowNow

JUNE 29, 2020

It’s clear that the COVID-19 pandemic has been devastating for restaurants. While we’re in stabler territory for the time being, things are still grim for the restaurant industry. Now, as a patchwork of laws and guidelines has allowed more and more restaurants to reopen their dining rooms, many questions remain.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

MAY 25, 2021

At this time last year, restaurants and bars across the country went from being houses of entertainment and joy to being forced to close as part of wide-spread mandated shutdowns to stop the spread of an uncontrollable and unknown pandemic. Shock, uncertainty, and confusion took hold of our lives and businesses. The Biggest Challenges.

Hospitality 186

Hospitality Insurance Government Online Ordering 186

Modern Restaurant Management

JULY 7, 2020

While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment. Trust and perception are already eroded, so small measures are not on the menu.

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Delivery Social Media Online Ordering Restaurant Law 181

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 205

Online Ordering Back of House Customer Service Small Business 205

Cheetah

MARCH 26, 2021

The restaurant industry is one of those most devastated by Covid-19. Thousands of restaurants have already permanently closed, and those that haven’t are left struggling to cover the rent with reduced revenue flows. Ghost kitchens allow restaurants to turn the explosive growth in online food delivery into a business opportunity.

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Front of House Online Ordering Delivery Back of House 144

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

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Online Ordering Customer Service Website Management Food Order 212