Open for Business

OCTOBER 4, 2022

People fall into two categories when it comes to reservations: Love ‘em or hate ‘em. Guests on team reservations tend to be planners, the people who aren’t willing to wait for a table or roll the dice on where they’ll have dinner. Team no-reservations, on the other hand, prize spontaneity. Reservations bring order to this chaos.

Reservations 78

Reservations Book Waste Online Ordering 78

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

Loyalty Program 152

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 152

Open for Business

NOVEMBER 21, 2022

Reservations are nothing new. Fine-dining restaurants and their guests have long relied on the predictability that reservations bring. Restaurants at every level benefit from reservations systems. And thanks to restaurant technology , restaurateurs can now take reservation management to a whole new level.

Reservations 78

Reservations Management Management Front of House 78

Modern Restaurant Management

JULY 12, 2022

While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Consider how profitable and scalable your special menu items are with a cost/benefit analysis to ensure you’ll break even or come out ahead when the week is over. Offer Easy Online Ordering.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Modern Restaurant Management

SEPTEMBER 11, 2023

Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention. Chatbots can accurately process orders, suggest menu items, handle special requests, and even provide personalized recommendations based on customer preferences.

Technology 211

Technology Seasonal Menu Online Ordering Customer Service 211

Open for Business

MAY 16, 2024

Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details. Clearly communicating these details can improve reservation volume and foot traffic. A seamless reservation process.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 200

Mobile Ordering Cash Management Online Ordering Front of House 200

SpotOn

MARCH 5, 2024

With 90% of restaurant operators reporting their customers are more value-conscious than they used to be, restaurants need to build their brand and drive guest loyalty with value-driven incentives. "SpotOn In addition, operators specify limits for discounting and specific shoulder periods to ensure they’re controlling costs.

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

Modern Restaurant Management

MAY 17, 2022

Promote Online Ordering and Reservations. Online menus are one of the best ways to utilize technology within a restaurant. Using QR codes on tables, counters or even doors offers a touchless alternative to physical menus, minimizing the need for direct interaction with wait staff and encouraging speedy ordering.

Marketing 207

Marketing Mobile Ordering Online Ordering Customer Experience 207

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Online reservation system. People also appreciate being able to place an order and pay for delivery online.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

MARCH 25, 2022

Some restaurants even took safety a step further by eliminating in-person ordering and offering contactless payment. At least 45 percent of Americans preferred reading the menu, ordering, and paying with their phone to reduce touch points during the pandemic, according to an online survey of 2,081 people conducted by Appetize.

Social Media 212

Social Media Email Marketing Mobile Ordering Kitchen Safety 212

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

AUGUST 9, 2022

Today’s Happy Hour Special: Paying By Text Message. Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image.

Loyalty Program 193

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 193

The Restaurant Times

JANUARY 18, 2023

Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. A restaurant’s success depends on integrated operations through all processes and systems. taking table reservations, . Online Order-Taking.

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations. Weaknesses.

Reservations 52

Reservations 2021 Website Management POS 52

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability. How to Increase Table Turnover and Improve Your Restaurant Table Turnover Rate 1.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Squirrel Systems

MAY 3, 2024

High operating costs, fluctuating commodity prices, and the ever-evolving preferences of guests can all squeeze margins. Leverage Technology Investing in technology can streamline operations and improve guest service, leading to better margins. This should be done carefully to ensure guests still perceive good value for their money.

Pricing 98

Pricing Loyalty Program Waste Social Media 98

Modern Restaurant Management

DECEMBER 1, 2021

” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years. Let’s review how restaurant technology can assist you with your daily operations. Henry is ready to order some dinner. Front-of-House.

Technology 198

Technology Front of House Back of House Point of Sale 198

7 Shifts

AUGUST 18, 2021

Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. List all daily specials and offers. Engage with them online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

SEPTEMBER 15, 2021

Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better. Suggestive selling is just one way to make their experience more personal and special.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

JUNE 12, 2023

Modify Operations to Maintain Business Nobody wants to slow their restaurant operations down and lose revenue, even for a half day. Like the other areas of preparedness, you can mitigate lost sales by being ready to pivot your operation temporarily. If you have a mailing list, send an email to guests outlining changes.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Apicbase

AUGUST 5, 2022

Recommended Read : Restaurant POS Systems For Multi-Unit Operations | How to set up your tech ecosystem for rapid growth. Once you nailed down your brand identity, it’s important to make it shine both online and offline. Your online presence, furniture, logo, menu: every aspect should be consistent with your restaurant identity.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Modern Restaurant Management

AUGUST 13, 2020

Hospitality operators can take steps now to not only ensure an easier transition but also maintain revenue streams and guest loyalty even if on-premise dining goes away. But, if contingency plans aren’t created for it now, operators could face even larger challenges down the line. Diversifying Revenue Streams.

Dietary Restrictions 193

Dietary Restrictions Online Ordering Customer Experience Dine-in 193

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 163

2024 2023 Food Order 2013 163

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Mesh is a popular locale with outdoor space, and the restaurant serves modern American cuisine with various happy hour specials. Beholder offers specialized menus for private dining events.

Dine-in 117

Dine-in Specials Seasonal Menu Book 117

Modern Restaurant Management

FEBRUARY 9, 2021

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. This can include, mask wearing protocols, occupancy rules, socially distanced dining, Valentine’s day reservation instructions and more. Make Your Menu the Main Course.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. What are AI and ML?

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Tableo

JULY 25, 2023

Offer personalised service Collect customer information through the use of a reservation management system. Utilise this data to tailor the dining experience, such as knowing guests’ preferences or to celebrate special occasions. Your workers should be instructed to address customers by name and provide personalised service.

Customer Service 75

Customer Service Customer Experience Mobile Ordering Online Ordering 75

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. With online orders comprising most of Chipotle’s business, the brand pushes loyalty by offering some items, like its quesadilla, through its digital channel only. Think creatively.

Loyalty Program 199

Loyalty Program Mobile Ordering Online Ordering Customer Experience 199

Modern Restaurant Management

MAY 27, 2021

Many restaurants shifted to online ordering, curbside pickup and delivery during the pandemic to stay afloat, and they adopted new safety protocols for guests onsite. Those processes are now fully integrated into operations. Putting Customer and Crew Safety First.

Menu 163

Menu Mobile Ordering Food Safety Online Ordering 163

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Reporting is an essential part of business operations because it helps visualize the restaurant's financial health. Use Reports for CoGS and P&L.

Point of Sale 191

Point of Sale POS Download Loyalty Program 191

Modern Restaurant Management

JUNE 29, 2023

Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform. Some restaurants were able to implement omnichannel strategies to stand out from the crowd.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

MARCH 31, 2021

Restaurants can continue to foster the aura of personal service and exclusivity by using online booking services and offering phone reservations. On the other hand, our society has also become very comfortable with ordering online and receiving contactless home or curbside delivery.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186