The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin.

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Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

JULY 12, 2022

While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Consider how profitable and scalable your special menu items are with a cost/benefit analysis to ensure you’ll break even or come out ahead when the week is over. Offer Easy Online Ordering.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Some restaurant managers work directly with the chef to plan menu item selection or daily specials.

Management 397

Management Management Kitchen Safety Front of House 397

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. And for good reason.

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Online Ordering Ordering Back of House Front of House 52

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate.

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2021 Front of House Social Media Back of House 370

EATER

NOVEMBER 12, 2020

Just be sure to order soon, as Thanksgiving is only a few short weeks away. The Best Turkey to Order Online. There are dozens of places to get a turkey from online, but Gaby Melian, the test kitchen manager at Bon Appétit , says that she’s always turned to D’Artagnan for high quality birds. Need a brine for that turkey?

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Online Ordering Ordering 2009 Food Order 76

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

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Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Modern Restaurant Management

MAY 31, 2023

Although restaurant operators are no strangers to this shift in behavior, what they may be overlooking is the chance to leverage one of summer’s biggest revenue driving celebrations – Father’s Day. Offer Special, Personalized Upgrades Today’s diner is looking for more than just indulging in a meal.

Marketing 177

Marketing Email Marketing Online Ordering Specials 177

Modern Restaurant Management

SEPTEMBER 28, 2022

Roughly 43 percent of restaurant operators believe economic conditions will worsen in the coming months. Promote online ordering and payment. Similar to how QR codes helped restaurants adjust to operating during a global pandemic, the technology can now ease the negative effects of an economic downturn.

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Online Ordering Food Supply Social Media Food Order 195

Modern Restaurant Management

MAY 31, 2023

Although restaurant operators are no strangers to this shift in behavior, what they may be overlooking is the chance to leverage one of summer’s biggest revenue driving celebrations – Father’s Day. Offer Special, Personalized Upgrades Today’s diner is looking for more than just indulging in a meal.

Marketing 167

Marketing Email Marketing Online Ordering Specials 167

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

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Online Ordering Ordering Email Marketing Seasonal Menu 60

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day.

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Mobile Ordering Online Ordering Customer Service Customer Experience 167

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

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Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

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Online Ordering Consumer Goods Customer Service Customer Experience 188

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. No one likes finally deciding on what to order, and then being told that item is not available. More often than not though, 86'd items cause customer frustration.

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Definition BOH FOH Front of House 360

Modern Restaurant Management

JANUARY 31, 2023

With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. 5 Use social media and email marketing to promote Super Bowl specials and gift card promotions to attract customers.

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Loyalty Program Social Media Email Marketing Online Ordering 184

Next Restaurants

MAY 8, 2024

Spotlight Your Star Dishes Your star dishes are the menu items that have earned a special place in your customers’ hearts (and stomachs). By establishing a vibrant online presence, restaurants can cultivate a loyal following of hungry fans who are eager to post their next weekend outing.

Loyalty Program 78

Loyalty Program Social Media Point of Sale Online Ordering 78

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

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Front of House Back of House Online Ordering Certification 78

Open for Business

MAY 16, 2024

Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details. Additionally, a website allows you to reach a wider audience through social media sharing, linked press coverage, or online advertising.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

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Ordering Employee Relations Online Ordering Customer Service 225

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. The advent of cloud technology has majorly driven the development of advanced cloud-based POS systems that can facilitate online ordering, inventory management, and digital payments.

POS 179

POS Marketing Point of Sale Cash Management 179

Modern Restaurant Management

APRIL 22, 2024

Fraudsters are also drawn to special offers – known as promotions abuse. What should restaurant operators/managers look out for to prevent fraud? A common misconception is that fraud is less likely to occur in a restaurant due to low order values and the inability to resell stolen products. more likely to be targeted.

Food 203

Food Loyalty Program Consumer Goods Customer Experience 203

Takeaway Solutions

FEBRUARY 17, 2019

Once you have your online ordering system is in place, the challenge can be to get regular customers to order online. Ordering online is convenient in a world where everyone is busy. They pay as they order and only need worry about opening the door to take delivery of their delicious meal.

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Online Ordering Ordering SEO Point of Sale 48

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. We’ve also included some links to our partners who are offering special discounts and trials to evolve your restaurant with the best tech in the industry. Delivery has skyrocketed thanks to stay-at-home orders.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. It’s also important for restaurant owners to acknowledge the pace at which industry trends and technological advancements are changing and improving.

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Cash Management Restaurant Law Food Safety Point of Sale 207

Modern Restaurant Management

DECEMBER 29, 2020

In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. Go All Out with Online Ordering. Already fairly widespread at the beginning of 2020, once the pandemic hit, the rate of online ordering soared to heights never seen before.

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2021 Technology Online Ordering Email Marketing 208

Squirrel Systems

MAY 3, 2024

High operating costs, fluctuating commodity prices, and the ever-evolving preferences of guests can all squeeze margins. Leverage Technology Investing in technology can streamline operations and improve guest service, leading to better margins. This should be done carefully to ensure guests still perceive good value for their money.

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Pricing Loyalty Program Waste Social Media 98

Modern Restaurant Management

NOVEMBER 23, 2021

Restaurant operators are now looking for solutions to retain customers as colder weather and economic conditions threaten their bottom line. These tags enable staff and operators to surface detailed guest information, including itemized POS data, visit length and frequency, spend history, and even wine preferences.

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Loyalty Program Email Marketing Customer Experience Seasonal Menu 189

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

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Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

MARCH 29, 2024

Optimizing Operations Efficiency is key, especially in challenging times. Streamline your operations wherever possible, whether it's renegotiating contracts with suppliers, cross-training staff, or leveraging technology solutions. It's about quality over quantity.

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Online Ordering Innovation Events Customer Service 110

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. Use Local Links : Include links to other local sites and directories to help establish your online presence in your local community. What Is Local SEO? More on this in the next topic!

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SEO Website Management Email Marketing Online Ordering 203

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

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2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Thankfully, restaurant technologies can play a dual role.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Foodable

APRIL 27, 2020

Because it is a relatively small brand, Bellagreen has been able to quickly release—via free delivery or curbside pick-up—a variety of seasonal specials, family meals, group bundles, and cooking kits directly through its website. How do Bellagreen and ChopShop differentiate themselves from other brands?

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Specials Operations Point of Sale Small Business 53