Perfect Daily Grind

APRIL 8, 2022

Fairtrade International announces new Living Income Reference Price for Indonesian coffee producers. The Living Income Reference Price is offered as guidance for companies wanting to pay living wage incomes in their supply chains. Fairtrade launched its first Living Income Reference Price in 2021 for Colombian farmers.

Pricing 119

Pricing 2022 2021 Recycling 119

Hot Schedules

OCTOBER 5, 2021

You pride yourself on sourcing the best ingredients with the partners who deliver reliably and at an effective cost. Responsiveness – Sometimes orders need to change on the fly. Having a supplier that treats you like a partner and not just a revenue source makes your end of the process much more satisfactory. Is it a Win-Win?

Food Supply 137

Food Supply Food Mobile Ordering Inventory 137

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

7 Shifts

JULY 16, 2021

Sourcing Equipment. Mobile Coffee Shops (Carts and Trucks). You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This research will dictate your hours of operation and pricing plans! Expected menu prices. Source: Smart Draw. Design the Floor Plan Layout.

License 461

License Hiring Equipment Point of Sale 461

MadMobile

APRIL 26, 2023

It includes online shopping and in-store pickups, and enables food ordering for takeaway and delivery. With connected commerce, customers can expect to receive consistent messaging, promotions, and pricing across all channels. Connected commerce makes it easier for customers to access products and services at any time or place.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Perfect Daily Grind

MARCH 18, 2022

Peetnik Rewards members can also purchase the Hazelnut Cold Brew Oat Latte through the mobile app. Robusta prices rise in Brazil as a result of decreasing arabica production. Global coffee prices continue to increase over 17 consecutive months, despite the Russian invasion of Ukraine. US cents/lb in February 2022.

Pricing 121

Pricing Webinar 2022 Social Media 121

Modern Restaurant Management

MARCH 17, 2022

With wholesale food prices soaring 13 percent in 2021 and labor costs rising as worker shortages continue, many restaurants are looking for smart ways to lower costs and avoid passing them on to their diners. A smaller menu might limit ordering options but not the ability for restaurants to wow their guests.

Seasonal Menu 187

Seasonal Menu Mobile Ordering Menu Food Order 187

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Sling

JULY 6, 2023

Medical scheduling software can help physicians and their staff bring order back to the office again and streamline the appointment-making process. Use Sling on your desktop to create employee schedules, and use the mobile app to make changes, approve time off and shift exchange requests, and communicate with employees on the go.

2023 78

2023 Mobile Ordering Tip Distribution Communication 78

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 192

Loyalty Program Online Ordering Cash Management Point of Sale 192

Modern Restaurant Management

JANUARY 2, 2024

In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 195

2024 Fast Casual Insurance Food Safety 195

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Modern Restaurant Management

SEPTEMBER 1, 2023

Using par levels based on real usage and not just a “guess” creates more accurate orders. Integration between the POS and inventory management software allows inventory to be managed from end-to-end by automating steps such as tracking recipes, uploading invoices and auto-updating item prices.

Inventory 179

Inventory Management Management Cash Management 179

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 99

Catering 2024 2023 Guest Recovery 99

7 Shifts

JUNE 4, 2021

Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. It also plays a key factor in pricing your menu. To calculate sales per labor hour, you need the following: Total revenue, from all sources. Employee turnover rate. Check Average.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

ChefMod

MARCH 10, 2024

Manual tasks like paper-based ordering and invoice processing not only consume valuable time but also leave room for errors that can impact the bottom line. Moreover, dealing with multiple vendors for various supplies and ingredients can lead to fragmented relationships, making it difficult to negotiate favorable terms and pricing.

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. Those that raise prices too far will risk alienating some of their customer base.

2022 188

2022 Food Supply Mobile Ordering Customer Experience 188

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Moreover, data analytics and digital point-of-sale systems have empowered foodservice providers to make informed decisions about menu offerings and pricing.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. The apps must also give restaurants a full and transparent breakdown, including tips and taxes for each order. Restaurants are customers too.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

7 Shifts

AUGUST 29, 2019

Menu Pricing and 2. Consider marginally lowering the price on these items to increase popularity without decreasing overall profitability. Two common courses of action to address plowhorses are to: Raise menu prices on these items, provided that this doesn't drastically diminish their popularity or reduce sales. What to do?

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Xtra Chef

JANUARY 14, 2021

For most restaurant operators, pivoting to the new normal has become a major source of stress. From finding the right online ordering platform to making sanitization efforts in the front of house to preparing for socially distanced, in-house dining, the industry has had to make quick decisions in order to keep their businesses open.

Operations 107

Operations Back of House Front of House Mobile Ordering 107

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Culinary Cues

MAY 15, 2021

This creates a domino of challenges – labor dependance, the inability to pay reasonable wages, selling price ceilings that do not yield sufficient profit, etc. The lesson learned is that menu items must be more profitable – this may mean re-assessing the ingredients used, how they are managed for waste, and the selling price formula used.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Squirrel Systems

FEBRUARY 16, 2024

Consumers are increasingly aware of the environmental impact of their food choices, leading to a surge in demand for locally sourced, organic, and plant-based options. Contactless services, mobile ordering, and AI-driven personalization will become more prevalent, reflecting the growing integration of technology into the dining experience.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

JULY 19, 2022

Widespread adoption of branded apps, online ordering and delivery, accelerated by the Covid crisis, has forced restaurants to deal with an issue that they’ve mostly avoided until now: chargebacks. The Impact of Online Ordering. Larger chains created their own mobile apps. What about online orders, though?

Online Ordering 193

Online Ordering Cash Management Mobile Ordering Food Order 193

Perfect Daily Grind

APRIL 4, 2023

Therefore, it’s essential that roasters and coffee shops are able to bridge the gap between producers and consumers in order to communicate these attributes more effectively. This helps to elevate the quality perception of your coffee, and shows that you’re going the extra mile [when sourcing].”

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Although revenue went up (thanks to higher prices), profits went down due to high food costs and debt.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2023

From the seasoned craft beverage consumer to the newest consumers in the hospitality environment, the favorability toward “fresh,” “local,” and “locally sourced ingredients” is still a profit-driver you don’t want to give up. The impact of these technological shifts is multifaceted.

2023 122

2023 2024 Insurance Employee Relations 122

Restaurant Engine

JANUARY 27, 2021

It’s another revenue source that with some marketing and planning can help cover your expenses right into the dinner hour. In order to market your daily lunch specials, you need to determine your target audience, so you know who you’re marketing to. Offer a Fixed Price Lunch Special. Use Mobile Ads. tweet this).

Specials 116

Specials Mobile Ordering Catering Social Media 116

Modern Restaurant Management

AUGUST 22, 2023

Customer-facing chatbots provide instant assistance to customers and can be used to address inquiries, facilitate reservations or to place orders. This is where AI excels: by leveraging unlimited data sources and analyzing vast correlations to optimize performance. Text HAPPY20 to XXXX for 20 percent off your dinner order.”

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Modern Restaurant Management

NOVEMBER 19, 2019

Consumer demand has majorly fueled food delivery, and traditional restaurants which used to see barely five-to-ten percent of their total revenue being driven by online orders as recently as three years ago, now see over 30 percent of their revenue come from delivery platforms.

Delivery 144

Delivery Front of House Back of House Mobile Ordering 144

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The reason: a flood of chargebacks coming in through online ordering apps. Segmenting Chargebacks by Source.

Mobile Ordering 99

Mobile Ordering Online Ordering Customer Service Food Order 99

7 Shifts

FEBRUARY 4, 2021

From the simple schedule builder, to shifts published right to an employees’ mobile device, Book was able to save valuable time to get back into other aspects of shop management. “[Now], Your time is worth money, so the price is worth it for the amount that I've been able to save.” It might take 15 minutes, unless I'm really tired.

Operations 370

Operations Book Communication Small Business 370

The Restaurant Times

NOVEMBER 11, 2021

Mobile applications, artificial intelligence, analytics, smart gadgets, and other technology developers have turned their attention to the restaurant business. You may narrow down your search by distance, price, and rating using multiple filters, so you know precisely what you’re getting into. . Source: Twilio Customer Stories.

Management 93

Management Management Mobile Ordering Online Ordering 93