Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. It includes both hardware and software that runs on computers and mobile devices. It’s a restaurant technology topic restaurant owners should all understand. How does a restaurant POS system work?

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Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

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2021 Fast Casual Mobile Ordering Social Media 135

7 Shifts

FEBRUARY 4, 2021

I was working as an assistant manager at a small business for a few years at that point, so I had a lot of experience of doing a little bit of everything in a small business, and I really wanted to open a business, but I didn't have anything to sell, so it worked out well.” A match made in doughnut heaven ?? I was fresh out of university.

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Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. It’s about making meaningful connections with guests to keep them coming back time and time again.

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Loyalty Program Social Media Email Marketing Point of Sale 78

Lavu

OCTOBER 24, 2022

Frictionless payments refer to types of payments that have reduced the barriers to buying. For restaurants, the most used frictionless payment types are: contactless pay, mobile and digital wallets, and in-app payments. A mobile or digital wallet is a contactless pay option customers can use to tap-to-pay at checkout.

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Mobile Ordering POS Customer Service Online Ordering 78

Focus POS

APRIL 8, 2019

According to the 2017 COLOQUY Loyalty Census, the top reasons people abandon loyalty programs are: It took too long to accumulate points or earn rewards. To solve this, you can use the data from your point of sale (POS) system to create communications that are targeted to those who will be most interested. Members-only dinners.

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Loyalty Program Point of Sale POS Reference 113

7 Shifts

AUGUST 29, 2019

Follow these two steps: The first thing you’ll want to do is gather sales and profit data for every item on your menu—preferably over a set time period (last quarter, last month, etc.). Plowhorses: Low Profit, High Popularity Plowhorses are a big point of frustration for menu engineers. Menu Pricing and 2. What to do?

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The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. However, to keep them coming back, you still need to ensure that customers are rewarded based on the number of visits or sale volumes. Point-based Programs.

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The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. However, to keep them coming back, you still need to ensure that customers are rewarded based on the number of visits or sale volumes. Point-based Programs.

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Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1).

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2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Measuring Factors for Growth in QSRs.

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Mobile Ordering Point of Sale Customer Service Loyalty Program 86

Apicbase

MARCH 28, 2024

Sales optimisation. Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. Cost control.

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Restaurant365

SEPTEMBER 10, 2021

The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste. Your inventory system can automatically pull sales information to track theoretical inventory. As a store-level manager, you always have a lot on your plate.

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Inventory Management Management Point of Sale 138

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

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Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. It’s not just young people driving sales in US. " Remarkable Resiliency. The key to the industry's recovery will be the strength of each daypart. foodservice industry.

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2021 Guest Recovery Online Ordering Point of Sale 186

Restaurant365

JANUARY 4, 2022

But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. With integration, your inventory system can also automatically pull sales information to track theoretical inventory. from a year ago. Food-grade oak flakes – 61%. More about this later.).

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Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

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The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

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MadMobile

AUGUST 11, 2022

This allows guests to order independently and include any modifications or add-ons they’d like, driving up to 30% higher check sizes. The restaurant industry refers to fast food places as quick service restaurants (QSR). The restaurant industry refers to fast food places as quick service restaurants (QSR).

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Restaurant365

MAY 17, 2022

Tight integration between your r estaurant inventory management software , point of sale (POS) system and restaurant accounting software is essential for executing key restaurant tasks that help control your food costs. A POS system is excellent at collecting sales and labor data. That’s great.

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Restaurant365

MAY 22, 2020

At this point, you can also provide your new hires with a total compensation report that breaks down their earnings to give them full transparency of their take-home dollar amount. Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator.

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EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

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The Restaurant Times

MARCH 8, 2023

Fast food is fast because it cooks quickly, is easy to order, and requires little to no preparation time. A fast-food restaurant also referred to as a quick service restaurant (QSR) in the industry, is a specific kind of restaurant that offers fast food fare and little in the way of table service. What Are Fast Food Restaurants?

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Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Over the past two months, searches on Tripadvisor restaurant pages have been consistently trending upward (see attached graphic for reference). On the Road to Recovery. Return to on-premise.

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2020 Guest Recovery Kitchen Safety Online Ordering 150

Mad Mobile

FEBRUARY 26, 2024

Operators who calculate their cost of sales add 2–10% to their bottom line. It also has one of the most complex stock lists. Because liquor, wine, and beer have such wildly varying prices, it pays to keep tight controls on ordering and inventory. Take these lessons to heart. Monitor your portion sizes (and pour sizes).

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Inventory Bar Management Management 40

Modern Restaurant Management

JANUARY 2, 2020

AB 626 permitted home cooks to make up to 60 meals a week and make up to $50,000 in food sales a year. This bill will ban the production and sale of foie gras throughout the city, and will go into effect in January 2022. Legislation. Currently, approximately 1,000 restaurants across New York City have foie gras on their menus.

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2019 License Restaurant Law Website Management 70

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Ono Food Co. Ono Food Co.

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Food Truck Customer Service Customer Experience Front of House 109

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. In this digital age, ordering and delivering food online is becoming highly popular, and if restaurants have their own delivery system, they can get in on that action.

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Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

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Franchise Franchising Loyalty Program Book 91

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. To help make the best decision, we'll define the key elements of a robust POS system and the critical questions to ask when looking for a point-of-sale.

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7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. Be Flexible.

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Front of House Back of House Communication Customer Service 370

Restaurant365

JANUARY 4, 2022

But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. With integration, your inventory system can also automatically pull sales information to track theoretical inventory. from a year ago. Food-grade oak flakes – 61%. More about this later.).

Inventory 15

Inventory Management Management Food 15

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. How Comfortable are Diners? Primary reasons for dining out less.

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2020 Mobile Ordering Guest Recovery Customer Service 179

Mad Mobile

JUNE 7, 2024

In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd. Although demographics were once considered the beginning and end of customer segmentation, they’re now considered only a starting point for understanding your guests.

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Loyalty Program Point of Sale Customer Experience Demo 40

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. Whether you’re looking to improve customer satisfaction, increase sales, or reduce costs, tracking these metrics will bring clarity to your restaurants’ performance and help you achieve your goals.

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Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. You won’t need to reference external sources if your own standards go above and beyond the requirements. Determining your own standards allows you to focus on specific data points, especially data points unique to your business.

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Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.

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