EATER

FEBRUARY 27, 2025

How apps became the modern-day loyalty program The mobile app trend in fast food kicked off in earnest in 2009, when Starbucks introduced the first ever mobile app to allow customers to pay for coffee with their phones. And arguably, some employees lives worse.) He wants the path of least resistance.

Mobile Ordering 239

Mobile Ordering Loyalty Program Food Food Order 239

Modern Restaurant Management

DECEMBER 18, 2024

In 2025, we anticipate more restaurant brands will develop their own white-labeled digital wallets in partnership with companies like Ansa to provide customers easy-to-use payments with the added benefit of personalized loyalty incentives. Guest loyalty will be a key trend in 2025.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

7 Shifts

FEBRUARY 22, 2021

If you aim to increase customer retention, one of the most important investments is loyalty programs. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. Why get a loyalty program? Why get a loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

JANUARY 31, 2025

Year of Experimentation Square released early insights from its forthcoming annual Future of Commerce report, providing a unique look at the restaurant, retail and beauty industries across the US, Canada, UK, and Australia. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

APRIL 22, 2024

Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps. First, reward programs turn physical goods into digital goods that are easy to move around, have no upper-value limit, and barely need monetization.

Food 508

Food Loyalty Program Consumer Goods Customer Experience 508

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 42 percent of restaurants plan to invest in customer loyalty programs. 62 percent of revenue to come through those online channels.

Social Media 395

Social Media Retail Website Management Online Ordering 395

Modern Restaurant Management

MARCH 16, 2023

Music can help restaurants strengthen relationships with their customers and build loyalty. Every visit to a retail location is a potential music touchpoint— and restaurants are one of the most regularly visited locations. Immersive Experiences and Driving Customer Loyalty Music evokes emotions and in turn motivates actions.

License 473

License Loyalty Program Customer Experience Customer Service 473

Modern Restaurant Management

SEPTEMBER 15, 2021

Retailers are having a tougher time each month, as well. ” Food Retailing Report. percent growth in same-store sales, 80 percent of retailers surveyed said difficulties attracting and retaining employees is having a negative impact on their businesses. Among beauty shop owners, 59 percent struggled to hire help in July.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 508

Marketing Loyalty Program Fast Casual Coupons 508

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

OCTOBER 18, 2021

Delivering beer, wine, and spirits straight to consumers’ doors, programs like these are dedicated to helping people drink better at home. Spirits Network specifically produces content and original programming to give customers insight, background, and advice they need to discover spirits they may not have tried in the past.

Loyalty Program 493

Loyalty Program Online Ordering Mobile Ordering Beverage 493

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JUNE 10, 2021

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. According to one study, 42 percent of cybersecurity incidents in retail and hospitality this year have come from malware, more than any other category. million class-action lawsuit.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. This includes employees.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

APRIL 7, 2022

There was a time, not too long ago, when interacting with a brand—be it a retailer or a restaurant chain—was a fairly uncomplicated process. Every restaurant operation needs solutions for the challenges presented by ordering, POS, back-office operations, and loyalty programs.

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 449

Marketing Loyalty Program Fast Casual Coupons 449

Modern Restaurant Management

AUGUST 19, 2022

Coffee shops serve as early morning gathering places, restaurants provide a place where families reconnect, and shops selling retail goods keep lives running smoothly. One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition.

Franchise 492

Franchise Franchising Social Media Loyalty Program 492

Modern Restaurant Management

FEBRUARY 17, 2021

adults, consumers are doing their part to support small businesses, with 53 percent buying from local restaurants and 33 percent shopping at local retailers – specifically to support them through the pandemic, according to a survey from Vericast's Valassis line. Based on responses from 1,000 U.S. ” Gift Card Sales.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

APRIL 2, 2020

Going cashless also encourages the use of mobile payments and loyalty program apps, which enables increased customer participation and valuable data collection. Sweetgreen reported the ability to process as many as 15 percent more sales an hour thanks to its cashless payment system.

Cash Management 423

Cash Management Mobile Ordering Point of Sale Fast Casual 423

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. per card, according to the National Retail Federation (NRF). Seek Out Third-Party Distribution Networks.

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

Modern Restaurant Management

MAY 5, 2022

The coffeehouse chain will become one of Bakkt's flagship retailers and embrace crypto through its payment app. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Innovative Loyalty Schemes. Blockchain technology can allow companies to offer loyalty schemes.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Tips for pivoting to retail. To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs).

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

MAY 31, 2022

While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants. Other restaurant software is specifically designed for one purpose, whether it applies to human resources (HR), payroll, accounting, loyalty programs, or employee training.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

APRIL 7, 2021

More restaurants and retail locations are beginning to offer charging as a service to attract the increasing share of EV drivers. Restaurants will be able to brand their own charging stations, and encourage return visits with loyalty programs on both car charging and menu items.

2030 438

2030 Loyalty Program Customer Service Equipment 438

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

ChowNow

APRIL 15, 2025

Cheaper ingredients and smaller portions can take a toll on your customers loyalty, and thats a cost no restaurant owner can afford. Many operators find themself juggling a stack of disconnected tools: one for email marketing, one for loyalty programs, another for online orderingeach with its own fees, logins, and learning curve.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Tips for pivoting to retail. To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces. .

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515