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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

The most common asks are to make a reservation, ask a Frequently-Asked-Question (e.g., Most people are calling to book especially when the online booking system says there are no available reservations, so many patrons call anyways thinking there is likely still capacity left. Access to the POS/online booking system if necessary.

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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

Embedded Payments in Ordering Systems Embedded payments are also set to play a pivotal role in enhancing the restaurant experience by opening up new opportunities for efficiency, revenue generation, and customer loyalty. This trend, which gained significant momentum during the pandemic, will remain a core focus in 2025.

2025 447
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2025 Predictions: Brand Loyalty in a Data-Driven, AI-Optimized World

Modern Restaurant Management

Data-backed loyalty programs, in particular, present a key opportunity for marketers to foster deeper customer connections in 2025. In an era where price-conscious diners seek value more than ever, restaurant loyalty programs are becoming indispensable. Start small by choosing technology that connects easily.

2025 275
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The Restaurant Operator’s Guide to Restaurant Apps in 2025

ChowNow

Mobile ordering has become the preferred method for customers, with 71% saying they would rather use a restaurants branded mobile app over third-party platforms because its more affordable, easy to use, and personalized due to loyalty programs. Reservation and table management apps. Reservation and table management apps.

2025 195
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The Best Restaurant Technology Of 2025

ChowNow

Too many missed reservations? A smart reservation and waitlist system can help. For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. If customer retention is a priority consider a digital loyalty program or automated marketing tools.

2025 195
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Patio Power: Strategies for Optimizing Outdoor Dining

Modern Restaurant Management

Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. Operational control tools are also important, including reservation systems and waitlist management keep things moving smoothly when the patio fills up. Put simply, if it matters inside, it matters outside too.

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Effective Use of Customer Data Can Increase Your Restaurant Sales

Modern Restaurant Management

Loyalty Programs. When registering for a loyalty, your customers give you some of their information to qualify. Loyalty programs also allow you to collect behavioral data. If your loyalty program is set up with each of your ordering channels (in-store, online, and on your app), you can track how customers order.